lexmark all in one prints blanks

originale · 11-26-2006, 12:45 PM

This happened before and I fixed via driver update. I updated driver again and no help. I try to print a word doc, then printer behaves as if it's printing the doc and records it as so, but the page is blank? Seems that the content of the word doc isn't making into printer memory. Not sure what to do

Have a lexmark all in one X74 and running windows XP. any ideas?

Xura · 11-26-2006, 02:59 PM

I had a similar problem..Are you ink tanks corretly installed? Have you alligned them properly? Maby buy a different ink cartriage and see if that does anything

originale · 11-26-2006, 03:18 PM

New cartridges, aligned properly because test pages are ok. Hesitant to open another cartridge because they are $30 and if it's not that, then don't want to waste it. Any other suggestions?

originale · 12-05-2006, 07:37 PM

I called Lexmark to troubleshoot- they think it's the cartridge but I don't think so. Any ideas?

originale · 12-07-2006, 10:12 AM

Ok. After hours and hours of troubleshooting, I finally took the cartridge out and looked closely. Seems that when I peeled back the protective tape, the blue strip was still stuck there and I didn't notice. Sheeesh!!! It would stopping the ink from flowing. All that sophisticated trouble-shooting and all I had to do was this. BTW- I had looked that I removed the tape but it was torn off and the blue didn't come away.

**kev1952** · 12-07-2006, 08:32 PM

I want to laugh my head off but wouldn't want to offend you. :) Don't be too hard on yourself - similar things to that happen to the best of us. Glad you got it working again.

11-26-2006, 12:45 PM	#1 (permalink)
originale Registered User Join Date: Sep 2004 Posts: 441 OS: winXP	lexmark all in one prints blanks This happened before and I fixed via driver update. I updated driver again and no help. I try to print a word doc, then printer behaves as if it's printing the doc and records it as so, but the page is blank? Seems that the content of the word doc isn't making into printer memory. Not sure what to do Have a lexmark all in one X74 and running windows XP. any ideas?

12-05-2006, 07:37 PM	#4 (permalink)
originale Registered User Join Date: Sep 2004 Posts: 441 OS: winXP	Bump- Not Getting Anywhere I called Lexmark to troubleshoot- they think it's the cartridge but I don't think so. Any ideas?

12-07-2006, 10:12 AM	#5 (permalink)
originale Registered User Join Date: Sep 2004 Posts: 441 OS: winXP	Dumb, dumb- Resolved Ok. After hours and hours of troubleshooting, I finally took the cartridge out and looked closely. Seems that when I peeled back the protective tape, the blue strip was still stuck there and I didn't notice. Sheeesh!!! It would stopping the ink from flowing. All that sophisticated trouble-shooting and all I had to do was this. BTW- I had looked that I removed the tape but it was torn off and the blue didn't come away.

12-07-2006, 08:32 PM	#6 (permalink)
kev1952 TSF Enthusiast Join Date: Dec 2006 Location: Townsville, Australia Posts: 1,007 OS: Win Vista Home Premium	I want to laugh my head off but wouldn't want to offend you. :) Don't be too hard on yourself - similar things to that happen to the best of us. Glad you got it working again. __________________ Cheers.... Kev *"The Definition of an Upgrade: Take old bugs out, put new ones in."* Please don't send me PM's for support. Post in the forums for everyone to benefit.

11-26-2006, 02:59 PM	#2 (permalink)
Xura Registered User Join Date: Nov 2006 Posts: 97 OS: XP	I had a similar problem..Are you ink tanks corretly installed? Have you alligned them properly? Maby buy a different ink cartriage and see if that does anything

11-26-2006, 03:18 PM	#3 (permalink)
originale Registered User Join Date: Sep 2004 Posts: 441 OS: winXP	New cartridges, aligned properly because test pages are ok. Hesitant to open another cartridge because they are $30 and if it's not that, then don't want to waste it. Any other suggestions?