E-ZI Phonebox: USB Audio device doesn't install

bpdoyle · 03-27-2006, 11:51 AM

Hi

My first post in a forum, hope that I don't do anything wrong. I bought an E-ZI Phonebox (by Waitec: www.waitec.com) to allow me to use my normal phone with Skype. Following the installation instructions upon connecting the phonebox Windows (XP) automatically installed 3 or 4 USB devices that it found in the Phonebox. However when I try to use my phone (using Skypelink from Waitec) I can call but the sound comes out my pc speakers (and no-one can hear me). Under devices I have found that there is a USB Audio device that is listed as not working (error message: This device is not configured correctly. (Code 1)). Windows suggests that I reinstall the driver but the manual says that no drivers are required for this device. I asked Waitec but no reply.

Sorry if I was too verbose

Thanks for reading this

cheers
Bryan

**Terrister** · 03-27-2006, 12:21 PM

Check here for updated software. They say it fixes this problem.

bpdoyle · 03-27-2006, 12:35 PM

Hi

Thanks for replying. Perhaps I didn't understand. Check where for updated software? I have the latest Skypelink software from their site (2.0.0.62). Or was there a pun on the TSF donation...?

thanks
Bryan

**Terrister** · 03-27-2006, 01:29 PM

No. The link did not show up. Any way sounds like you have the latest driver.

Are other usb devices working ok on your computer?

bpdoyle · 03-27-2006, 01:58 PM

Yes - my ADSL modem is USB and I use a USB key for data transfer (and my digital camera connects no problem) so from the pc side it seems OK....

thanks
Bryan

**Terrister** · 03-27-2006, 03:50 PM

Maybe someone else here has used this type of device. Sounds like a driver issue.

bpdoyle · 03-31-2006, 12:21 AM

Hi

Just in case anyone else has this problem I managed to solve the problem

Trawling the web I discovered that this box is cloned and sold by many other names: telbox, rapidbox etc. and I finally found the solution in German! (see http://www.ip-phone-forum.de/showthread.php?t=70478)

Basically it seems that the box needs the device driver wdma_usb.inf to exist (on my machine in this case in windows\inf). I just copied the existing usb.inf to wdma_usb.inf and it works perfectly.

thanks to everyone whose input helped

cheers
Bryan

03-27-2006, 11:51 AM	#1 (permalink)
bpdoyle Registered User Join Date: Mar 2006 Posts: 4 OS: WinXP	E-ZI Phonebox: USB Audio device doesn't install Hi My first post in a forum, hope that I don't do anything wrong. I bought an E-ZI Phonebox (by Waitec: www.waitec.com) to allow me to use my normal phone with Skype. Following the installation instructions upon connecting the phonebox Windows (XP) automatically installed 3 or 4 USB devices that it found in the Phonebox. However when I try to use my phone (using Skypelink from Waitec) I can call but the sound comes out my pc speakers (and no-one can hear me). Under devices I have found that there is a USB Audio device that is listed as not working (error message: This device is not configured correctly. (Code 1)). Windows suggests that I reinstall the driver but the manual says that no drivers are required for this device. I asked Waitec but no reply. Sorry if I was too verbose Thanks for reading this cheers Bryan

03-27-2006, 12:21 PM	#2 (permalink)
Terrister Moderator Hardware Forum Join Date: Apr 2005 Location: West Georgia, USA Posts: 7,098 OS: Xp	Check here for updated software. They say it fixes this problem. __________________

03-27-2006, 01:29 PM	#4 (permalink)
Terrister Moderator Hardware Forum Join Date: Apr 2005 Location: West Georgia, USA Posts: 7,098 OS: Xp	No. The link did not show up. Any way sounds like you have the latest driver. Are other usb devices working ok on your computer? __________________

03-27-2006, 03:50 PM	#6 (permalink)
Terrister Moderator Hardware Forum Join Date: Apr 2005 Location: West Georgia, USA Posts: 7,098 OS: Xp	Maybe someone else here has used this type of device. Sounds like a driver issue. __________________

03-27-2006, 12:35 PM	#3 (permalink)
bpdoyle Registered User Join Date: Mar 2006 Posts: 4 OS: WinXP	Hi Thanks for replying. Perhaps I didn't understand. Check where for updated software? I have the latest Skypelink software from their site (2.0.0.62). Or was there a pun on the TSF donation...? thanks Bryan

03-27-2006, 01:58 PM	#5 (permalink)
bpdoyle Registered User Join Date: Mar 2006 Posts: 4 OS: WinXP	Yes - my ADSL modem is USB and I use a USB key for data transfer (and my digital camera connects no problem) so from the pc side it seems OK.... thanks Bryan

03-31-2006, 12:21 AM	#7 (permalink)
bpdoyle Registered User Join Date: Mar 2006 Posts: 4 OS: WinXP	Hi Just in case anyone else has this problem I managed to solve the problem Trawling the web I discovered that this box is cloned and sold by many other names: telbox, rapidbox etc. and I finally found the solution in German! (see http://www.ip-phone-forum.de/showthread.php?t=70478) Basically it seems that the box needs the device driver wdma_usb.inf to exist (on my machine in this case in windows\inf). I just copied the existing usb.inf to wdma_usb.inf and it works perfectly. thanks to everyone whose input helped cheers Bryan