PSU warranty advice

camomilk · 03-23-2006, 12:07 AM

I recently replaced my old power supply with an EnerMax 420 Watt. When installing it recommended connecting a specially marked power connector to my video card ( a Radeon 9800 PRO ). However, none of the power connectors were specially marked, so with 2 power connectors remaining I randomly decided to hook one of them to my CDROM and one to my video card. This was two or three weeks ago.

Two days ago the fan on my video card gave out. When I looked at it, one of the power connector pins on the video card is burnt completely black. I replaced the fan on the video card, and just for kicks decided to switch the power connectors between the CDROM and video card, so now the connector that was on the video card originally is on the CDROM and vice versa.

The good news is that my video card seems to be functioning perfectly. The bad news is that my CDROM won't read CDs and shows up in "My Computer" as a floppy drive (I do not have a floppy drive connected). Is this a PSU issue, and would it be covered under warranty?

**forcifer** · 03-23-2006, 07:43 AM

try unplugging the good one from the video card and plugging it into the cd drive and not plug in anything to the video card. only higher end cards nneed that power(but it is always reccomended)

ebackhus · 03-23-2006, 08:31 AM

My old 9800SE used a mini 4-pin connector and wouldn't boot without it. My room mate's 9700 won't boot without it either.

dai · 03-23-2006, 11:36 AM

get an rma on it

03-23-2006, 12:07 AM	#1 (permalink)
camomilk Registered User Join Date: Mar 2006 Posts: 1 OS: XP	PSU warranty advice I recently replaced my old power supply with an EnerMax 420 Watt. When installing it recommended connecting a specially marked power connector to my video card ( a Radeon 9800 PRO ). However, none of the power connectors were specially marked, so with 2 power connectors remaining I randomly decided to hook one of them to my CDROM and one to my video card. This was two or three weeks ago. Two days ago the fan on my video card gave out. When I looked at it, one of the power connector pins on the video card is burnt completely black. I replaced the fan on the video card, and just for kicks decided to switch the power connectors between the CDROM and video card, so now the connector that was on the video card originally is on the CDROM and vice versa. The good news is that my video card seems to be functioning perfectly. The bad news is that my CDROM won't read CDs and shows up in "My Computer" as a floppy drive (I do not have a floppy drive connected). Is this a PSU issue, and would it be covered under warranty?

03-23-2006, 07:43 AM	#2 (permalink)
forcifer Registered User Join Date: Nov 2005 Location: Kansas City kansas Posts: 3,627 OS: Vista Premium 32 My System Blog Entries: 1	try unplugging the good one from the video card and plugging it into the cd drive and not plug in anything to the video card. only higher end cards nneed that power(but it is always reccomended) __________________ now i remember

03-23-2006, 08:31 AM	#3 (permalink)
ebackhus Manager, Design Join Date: Apr 2005 Location: SATX Posts: 14,262 OS: WinXP Pro SP3/Windows 7 RTM My System Blog Entries: 28	My old 9800SE used a mini 4-pin connector and wouldn't boot without it. My room mate's 9700 won't boot without it either. __________________ ----------------------------- There are no dumb questions, unless a customer is asking them. Help in the fight against cancer and other serious illnesses.

03-23-2006, 11:36 AM	#4 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,592 OS: win 7 32x 64x rtm	get an rma on it __________________