Broadband Disconnects when phone is used

Ruzzy · 01-26-2006, 04:11 PM

does anyone know why my broadband disconnects whenever the phone is used? its getting rather annoying! its been happening since i got Broadband installed in November 05.

Also for 2Mb Broadband shouldnt i be getting transfers of 250Kbs? i get transfers of 50-140Kbs. this is annoying and frustrating! please help

My modem is a - BT Voyager 205 ADSL router (modem)

thanks

**karusho** · 01-26-2006, 05:16 PM

ya i get the same thing my dsl is i believe 768k but my dls are capped at 80k (but i got up to 150 once, only once) i get killed alot when the phone rings, so i use download managers alot now.

crazijoe · 01-26-2006, 07:03 PM

Did you put the filters on your phones?

Ruzzy · 01-27-2006, 09:22 PM

yea i put filters on the phone socket

theres the socket, a 2way adapter (so it splits the phone socket), and on each end of that adapter i put a filter, but the filter prevents the phone from ringing.
so i took the filter out

peterdiva · 01-28-2006, 02:58 AM

The filter is to stop the phone from interfering with the internet,not the other way around.Also,you only need a filter for the phone line,plug the internet connection straight into the socket.

When I had a 512k connection,i was getting about 54k,and going by karusho's speed,which seems to match mine,you should be getting just over 200k.Take the filter off and see if that has an effect.

01-26-2006, 04:11 PM	#1 (permalink)
Ruzzy Registered User Join Date: Oct 2005 Location: Kettering, Northamptonshire, UK Posts: 240 OS: XP Pro SP2	Broadband Disconnects when phone is used does anyone know why my broadband disconnects whenever the phone is used? its getting rather annoying! its been happening since i got Broadband installed in November 05. Also for 2Mb Broadband shouldnt i be getting transfers of 250Kbs? i get transfers of 50-140Kbs. this is annoying and frustrating! please help My modem is a - BT Voyager 205 ADSL router (modem) thanks __________________ The self-titled computer wrecker is back, but with a new leaf! its time to not break them but fix them!

01-26-2006, 07:03 PM	#3 (permalink)
crazijoe Registered User Join Date: Oct 2004 Location: Omaha, The Center of the Universe Posts: 7,632 OS: WinXP, Win2K3 My System	Did you put the filters on your phones? __________________ Microsoft MCSA + Messaging, MVP, A+, Network+ http://i16.photobucket.com/albums/b3...other/Help.jpg Do you want a real Republican? HDD diagnostic tools / HDD data recovery software

01-27-2006, 09:22 PM	#4 (permalink)
Ruzzy Registered User Join Date: Oct 2005 Location: Kettering, Northamptonshire, UK Posts: 240 OS: XP Pro SP2	yea i put filters on the phone socket theres the socket, a 2way adapter (so it splits the phone socket), and on each end of that adapter i put a filter, but the filter prevents the phone from ringing. so i took the filter out __________________ The self-titled computer wrecker is back, but with a new leaf! its time to not break them but fix them!

01-26-2006, 05:16 PM	#2 (permalink)
karusho TSF Enthusiast Join Date: Nov 2005 Location: Silicon Valley Posts: 1,217 OS: Windows XP SP2, Windows Vista SP1, Ubuntu 8.04 My System	ya i get the same thing my dsl is i believe 768k but my dls are capped at 80k (but i got up to 150 once, only once) i get killed alot when the phone rings, so i use download managers alot now.

01-28-2006, 02:58 AM	#5 (permalink)
peterdiva Registered User Join Date: Oct 2005 Location: Western Australia Posts: 455 OS: WinXP	The filter is to stop the phone from interfering with the internet,not the other way around.Also,you only need a filter for the phone line,plug the internet connection straight into the socket. When I had a 512k connection,i was getting about 54k,and going by karusho's speed,which seems to match mine,you should be getting just over 200k.Take the filter off and see if that has an effect.