USB card not working

domharding · 10-22-2005, 06:39 AM

The USB ports on my computer got broken so I was going to put my harddrive into another PC with working USB ports. That's starting to annoy me because there seems to be an endless stream of problems so I had another idea - buy a USB card to go into one of the PCI slots.

I got one (Mercury USB2.0/IEE 1394 PCI Combo Card) and put it in the PCI slot, loaded the drivers etc but there's still problems with it. Every time I plug something into a USB port on it, power seems to be supplied to it but it's not transferring data or anything. For example, my Speedtouch modem. The LED is red when I plug it into the USB so power is getting to it but it doesn't go green to show that it's ready. Another example is my MP3. The LCD lights up but the drive does not show and I can't transfer data to or from it.

Any help would be really appreciated because I'm losing the will to live :P

domharding · 10-22-2005, 01:22 PM

Hate to bump but I'm completely out of ideas and desperate for even the most unlikely of answers :P

ronsena · 10-22-2005, 01:29 PM

Is windows detecting the new devices? If not then the driver you loaded is not working right.

Now, you say you pulled the drive from 1 computer and placed it in another. Did you go to safe mode and remove all the old system stuff so windows would find the new stuff in the new computer? Cipset, audio, video card, usb support, etc..

**kodi** · 10-22-2005, 01:31 PM

Go to your device manager and see if there are any yellow or red exclamation marks

domharding · 10-22-2005, 01:39 PM

Moving the hard drive is what I was going to do in the first place but decided to do this instead, because I'd rather keep the same comp.

It recognises that the card is there because it says, found new hardware... etc. and in device manager it says that everything is working fine.

I really can't work out why it isn't working :/

Thanks for the help :)

domharding · 10-23-2005, 04:14 AM

I guess everyone is as confused as me :P

domharding · 10-23-2005, 11:04 AM

Sorry, I know this is the 3rd post in a row but the edit button seems to have vanished.

I had a thought, might the problem be something to do with the IRQ thingies?

EDIT: Decided to just stuff it and do a clean install of Windows. Fingers crossed!

(BTW, is there a bug that makes it so that when you log off and then on again, you can't edit posts you made before the logoff?)

**koala** · 10-23-2005, 12:23 PM

Quote:

Originally Posted by domharding

(BTW, is there a bug that makes it so that when you log off and then on again, you can't edit posts you made before the logoff?)

The Edit button is only visible for about 30 minutes after you post.

**oldmn** · 10-23-2005, 12:30 PM

Question have you went into the bios and disabled the onbard USB ports there may be a conflict?

domharding · 10-23-2005, 01:30 PM

"The Edit button is only visible for about 30 minutes after you post."

I see. Thanks :P

"Question have you went into the bios and disabled the onbard USB ports there may be a conflict"

I was going to but after 10 mins of searching I've decided there isn't an option to do it.

I've never been so annoyed in my entire life. I've just done a clean install of Windows (and lost EVERYTHING because I couldn't back it up onto my pen drive) and it still isn't working.

I'm beginning to lose the will to live.

**oldmn** · 10-23-2005, 01:34 PM

What Motherboard do you have.

domharding · 10-23-2005, 01:57 PM

I know it sounds nooby but how can I tell? :P

I know it's a Dell but when it comes to the inside of computers I'm pretty much lost lol.

**oldmn** · 10-23-2005, 02:11 PM

On a Dell I am not sure. These are usually referanced by model numder. I do know that the bios's can have limited options.

domharding · 10-23-2005, 02:16 PM

Yeah, the bios options are a bit crap. I'll just have to wait for the reply from Mercury customer support (the make of the USB card).

Cheers for the help :)

domharding · 10-26-2005, 12:14 PM

I had a thought. Might it be not working becuase I'm running SP1a? I've been reading up on it and I've seen on a few sites that the drivers for USB2 come with SP2.

I went to the comp. shop today to ask for a USB1 card but he said they hadn't seen them for ages and didn't know if they were still made. He said that it might be that some USB thing on the motherboard was broke so even though I have the USB card, it still wouldn't work.

Not really sure what I'm asking here, just some feedback I suppose because I'm out of ideas :)

Thanks!

10-22-2005, 06:39 AM	#1 (permalink)
domharding Registered User Join Date: Oct 2005 Posts: 30 OS: Win XP Pro (SP 1a)	USB card not working The USB ports on my computer got broken so I was going to put my harddrive into another PC with working USB ports. That's starting to annoy me because there seems to be an endless stream of problems so I had another idea - buy a USB card to go into one of the PCI slots. I got one (Mercury USB2.0/IEE 1394 PCI Combo Card) and put it in the PCI slot, loaded the drivers etc but there's still problems with it. Every time I plug something into a USB port on it, power seems to be supplied to it but it's not transferring data or anything. For example, my Speedtouch modem. The LED is red when I plug it into the USB so power is getting to it but it doesn't go green to show that it's ready. Another example is my MP3. The LCD lights up but the drive does not show and I can't transfer data to or from it. Any help would be really appreciated because I'm losing the will to live :P

10-22-2005, 01:29 PM	#3 (permalink)
ronsena Registered User Join Date: Oct 2005 Posts: 96 OS: Windows XP	Is windows detecting the new devices? If not then the driver you loaded is not working right. Now, you say you pulled the drive from 1 computer and placed it in another. Did you go to safe mode and remove all the old system stuff so windows would find the new stuff in the new computer? Cipset, audio, video card, usb support, etc.. __________________ Ron Sena

10-22-2005, 01:31 PM	#4 (permalink)
kodi Moderator Hardware Team Join Date: Jun 2004 Location: Sydney Australia Posts: 7,408 OS: Windows 7-Ultimate 64 Bit My System	Go to your device manager and see if there are any yellow or red exclamation marks __________________ Brian

10-23-2005, 11:04 AM	#7 (permalink)
domharding Registered User Join Date: Oct 2005 Posts: 30 OS: Win XP Pro (SP 1a)	Sorry, I know this is the 3rd post in a row but the edit button seems to have vanished. I had a thought, might the problem be something to do with the IRQ thingies? EDIT: Decided to just stuff it and do a clean install of Windows. Fingers crossed! (BTW, is there a bug that makes it so that when you log off and then on again, you can't edit posts you made before the logoff?) Last edited by domharding; 10-23-2005 at 11:26 AM.

10-23-2005, 12:30 PM	#9 (permalink)
oldmn TSF Enthusiast Join Date: Oct 2005 Location: Gig Harbor Wa Posts: 2,150 OS: XP Pro SP3 X 3 My System	Question have you went into the bios and disabled the onbard USB ports there may be a conflict? __________________ AVG \| MEMTEST86 \| Zone Alarm \| XXCLONE \| Adaware \| Beyond Compare \| Everest If TSF has helped you, Tell us about it! or Donate to help keep the site up! Sorry no PM's for problems.[/center]

10-22-2005, 01:22 PM	#2 (permalink)
domharding Registered User Join Date: Oct 2005 Posts: 30 OS: Win XP Pro (SP 1a)	Hate to bump but I'm completely out of ideas and desperate for even the most unlikely of answers :P

10-22-2005, 01:39 PM	#5 (permalink)
domharding Registered User Join Date: Oct 2005 Posts: 30 OS: Win XP Pro (SP 1a)	Moving the hard drive is what I was going to do in the first place but decided to do this instead, because I'd rather keep the same comp. It recognises that the card is there because it says, found new hardware... etc. and in device manager it says that everything is working fine. I really can't work out why it isn't working :/ Thanks for the help :)

10-23-2005, 04:14 AM	#6 (permalink)
domharding Registered User Join Date: Oct 2005 Posts: 30 OS: Win XP Pro (SP 1a)	I guess everyone is as confused as me :P

10-23-2005, 01:30 PM	#10 (permalink)
domharding Registered User Join Date: Oct 2005 Posts: 30 OS: Win XP Pro (SP 1a)	"The Edit button is only visible for about 30 minutes after you post." I see. Thanks :P "Question have you went into the bios and disabled the onbard USB ports there may be a conflict" I was going to but after 10 mins of searching I've decided there isn't an option to do it. I've never been so annoyed in my entire life. I've just done a clean install of Windows (and lost EVERYTHING because I couldn't back it up onto my pen drive) and it still isn't working. I'm beginning to lose the will to live. Last edited by domharding; 10-23-2005 at 01:31 PM.

10-23-2005, 01:34 PM	#11 (permalink)
oldmn TSF Enthusiast Join Date: Oct 2005 Location: Gig Harbor Wa Posts: 2,150 OS: XP Pro SP3 X 3 My System	What Motherboard do you have. __________________ AVG \| MEMTEST86 \| Zone Alarm \| XXCLONE \| Adaware \| Beyond Compare \| Everest If TSF has helped you, Tell us about it! or Donate to help keep the site up! Sorry no PM's for problems.[/center]

10-23-2005, 01:57 PM	#12 (permalink)
domharding Registered User Join Date: Oct 2005 Posts: 30 OS: Win XP Pro (SP 1a)	I know it sounds nooby but how can I tell? :P I know it's a Dell but when it comes to the inside of computers I'm pretty much lost lol. Last edited by domharding; 10-23-2005 at 02:00 PM.

10-23-2005, 02:11 PM	#13 (permalink)
oldmn TSF Enthusiast Join Date: Oct 2005 Location: Gig Harbor Wa Posts: 2,150 OS: XP Pro SP3 X 3 My System	On a Dell I am not sure. These are usually referanced by model numder. I do know that the bios's can have limited options. __________________ AVG \| MEMTEST86 \| Zone Alarm \| XXCLONE \| Adaware \| Beyond Compare \| Everest If TSF has helped you, Tell us about it! or Donate to help keep the site up! Sorry no PM's for problems.[/center]

10-23-2005, 02:16 PM	#14 (permalink)
domharding Registered User Join Date: Oct 2005 Posts: 30 OS: Win XP Pro (SP 1a)	Yeah, the bios options are a bit crap. I'll just have to wait for the reply from Mercury customer support (the make of the USB card). Cheers for the help :)

10-26-2005, 12:14 PM	#15 (permalink)
domharding Registered User Join Date: Oct 2005 Posts: 30 OS: Win XP Pro (SP 1a)	I had a thought. Might it be not working becuase I'm running SP1a? I've been reading up on it and I've seen on a few sites that the drivers for USB2 come with SP2. I went to the comp. shop today to ask for a USB1 card but he said they hadn't seen them for ages and didn't know if they were still made. He said that it might be that some USB thing on the motherboard was broke so even though I have the USB card, it still wouldn't work. Not really sure what I'm asking here, just some feedback I suppose because I'm out of ideas :) Thanks!