Keyboard Problem

robcoloney · 08-10-2005, 06:51 AM

Hey, I'm new here and in need of immediate help! My keyboard works during startup, and I login with it, but once I login, it completely stops functioning! None of the keys work, no Ctrl+Alt+Del, not even the Num Lock, etc. Nothing! I've tried a new keyboard, same result! Please help!!

Stu_computer · 08-10-2005, 07:04 AM

Good morning Rob,
What kind of keyboard do you have?
Have you tried safe mode?

robcoloney · 08-10-2005, 07:08 AM

How can I enter safe mode? DELL Keyboards. Came with computer.

~~whodat~~ · 08-10-2005, 07:16 AM

tap f8 on start .. choose safe mode on menu...but you need the keyboard to navigate.
try switching ps2 ports with the mouse

once your in windows, go in your device manager and check for any yellow conflict marks.

Stu_computer · 08-10-2005, 07:20 AM

When the computer starts you tap-tap-tap the F8 key and a menu comes up, then you select Safe mode.

Also try logging in as administrator and see if the keyboard works then.

What I meant, is the keyboard PS2 or USB connector, or wireless.
a little round connector beside the mouse connector is PS2.

robcoloney · 08-10-2005, 07:23 AM

Now the keyboard responds when I type, it beeps (set up for handicap people), but still no typing. It locks up or freezes once I login. It's on USB. As soon as I login, the NUM Lock wont turn on and off, indicating to me that it has frozen...

robcoloney · 08-10-2005, 07:24 AM

Also, no luck with administrator

~~whodat~~ · 08-10-2005, 07:29 AM

if you can get to safe mode, check your device manager and also
scan your computer for infections.

Stu_computer · 08-10-2005, 07:31 AM

Use the mouse to go to Control Panel, System, Hardware, Device Manager and see if there are any yellow warnings.

Also click the Keyboard icon to see what Device status is.

robcoloney · 08-10-2005, 07:33 AM

Device Manager shows keyboard is working properly.

Stu_computer · 08-10-2005, 07:45 AM

Use the mouse to go to Programs, Accessories, Accessability, and select On screen keyboard.

Then goto Run and use the virtual keyboard to type sfc /scannow then click enter.

You will probably be asked to insert your Windows CD so have it ready.

--------------------------------

Did you try the keyboard on a different USB port?
Are you using a USB to PS2 adapter?

~~whodat~~ · 08-10-2005, 07:47 AM

dont forget the half and half.. lol

Stu_computer · 08-10-2005, 08:00 AM

they were out of ½ n ½, had to use 10%

08-10-2005, 06:51 AM	#1 (permalink)
robcoloney Registered User Join Date: Aug 2005 Posts: 5 OS: XP	Keyboard Problem Hey, I'm new here and in need of immediate help! My keyboard works during startup, and I login with it, but once I login, it completely stops functioning! None of the keys work, no Ctrl+Alt+Del, not even the Num Lock, etc. Nothing! I've tried a new keyboard, same result! Please help!!

08-10-2005, 07:04 AM	#2 (permalink)
Stu_computer Tech Hardware Team Join Date: Jul 2005 Posts: 1,461 OS: Windows	Good morning Rob, What kind of keyboard do you have? Have you tried safe mode? __________________

08-10-2005, 07:20 AM	#5 (permalink)
Stu_computer Tech Hardware Team Join Date: Jul 2005 Posts: 1,461 OS: Windows	When the computer starts you tap-tap-tap the F8 key and a menu comes up, then you select Safe mode. Also try logging in as administrator and see if the keyboard works then. What I meant, is the keyboard PS2 or USB connector, or wireless. a little round connector beside the mouse connector is PS2. __________________

08-10-2005, 07:31 AM	#9 (permalink)
Stu_computer Tech Hardware Team Join Date: Jul 2005 Posts: 1,461 OS: Windows	Use the mouse to go to Control Panel, System, Hardware, Device Manager and see if there are any yellow warnings. Also click the Keyboard icon to see what Device status is. __________________

08-10-2005, 07:45 AM	#11 (permalink)
Stu_computer Tech Hardware Team Join Date: Jul 2005 Posts: 1,461 OS: Windows	Use the mouse to go to Programs, Accessories, Accessability, and select On screen keyboard. Then goto Run and use the virtual keyboard to type sfc /scannow then click enter. You will probably be asked to insert your Windows CD so have it ready. -------------------------------- Did you try the keyboard on a different USB port? Are you using a USB to PS2 adapter? Last edited by Stu_computer; 08-10-2005 at 07:49 AM.

08-10-2005, 07:08 AM	#3 (permalink)
robcoloney Registered User Join Date: Aug 2005 Posts: 5 OS: XP	How can I enter safe mode? DELL Keyboards. Came with computer.

08-10-2005, 07:16 AM	#4 (permalink)
~~whodat~~ Register user Join Date: Mar 2005 Posts: 5,931 OS: XP	tap f8 on start .. choose safe mode on menu...but you need the keyboard to navigate. try switching ps2 ports with the mouse once your in windows, go in your device manager and check for any yellow conflict marks.

08-10-2005, 07:23 AM	#6 (permalink)
robcoloney Registered User Join Date: Aug 2005 Posts: 5 OS: XP	Now the keyboard responds when I type, it beeps (set up for handicap people), but still no typing. It locks up or freezes once I login. It's on USB. As soon as I login, the NUM Lock wont turn on and off, indicating to me that it has frozen...

08-10-2005, 07:24 AM	#7 (permalink)
robcoloney Registered User Join Date: Aug 2005 Posts: 5 OS: XP	Also, no luck with administrator

08-10-2005, 07:29 AM	#8 (permalink)
~~whodat~~ Register user Join Date: Mar 2005 Posts: 5,931 OS: XP	if you can get to safe mode, check your device manager and also scan your computer for infections.

08-10-2005, 07:33 AM	#10 (permalink)
robcoloney Registered User Join Date: Aug 2005 Posts: 5 OS: XP	Device Manager shows keyboard is working properly.

08-10-2005, 07:47 AM	#12 (permalink)
~~whodat~~ Register user Join Date: Mar 2005 Posts: 5,931 OS: XP	dont forget the half and half.. lol

08-10-2005, 08:00 AM	#13 (permalink)
Stu_computer Tech Hardware Team Join Date: Jul 2005 Posts: 1,461 OS: Windows	they were out of ½ n ½, had to use 10% __________________