Quicktime D 6.5.2 error -8971

i2hhj · 08-05-2005, 04:30 AM

Quicktime D 6.5.2 was recently installed under Win98SE.
When trying to run a mp4 film the unknown error -8971 appeared in saying that the file could not be opened.
No information on error -8971 can be found searching all the Webb by Googgle.
I understood from the person who made this short film (6 MB) that H-264 was applied for compression.
Finaly I downloaded this file first to my computer and then tried to open it ... same error.
What causes this error ?
thanks for help. Hans

**uripyores** · 08-05-2005, 06:16 AM

Apple's developer site calls this the codecExtensionNotFoundErr (Codec extension not found error).
After pondering this a little, I did a test. I took a QuickTime file (extension .mov) and renamed it to .mp4 and tried to play it in QuickTime. I also got error -8971.
Based on that, you could try renaming your file extension to .mov to see if it works (slim chance, but worth the try).

Another solution I was given was to download this codec . Run it and you should be able to view mp4 videos in Real one player and windows media player at least .

08-05-2005, 04:30 AM	#1 (permalink)
i2hhj Registered User Join Date: Aug 2005 Posts: 1 OS: Win98SE	Quicktime D 6.5.2 error -8971 Quicktime D 6.5.2 was recently installed under Win98SE. When trying to run a mp4 film the unknown error -8971 appeared in saying that the file could not be opened. No information on error -8971 can be found searching all the Webb by Googgle. I understood from the person who made this short film (6 MB) that H-264 was applied for compression. Finaly I downloaded this file first to my computer and then tried to open it ... same error. What causes this error ? thanks for help. Hans

08-05-2005, 06:16 AM	#2 (permalink)
uripyores Mush Join Date: Nov 2004 Location: Durham UK Posts: 724 OS: XP Home/Pro [SP3]	Apple's developer site calls this the codecExtensionNotFoundErr (Codec extension not found error). After pondering this a little, I did a test. I took a QuickTime file (extension .mov) and renamed it to .mp4 and tried to play it in QuickTime. I also got error -8971. Based on that, you could try renaming your file extension to .mov to see if it works (slim chance, but worth the try). Another solution I was given was to download this codec . Run it and you should be able to view mp4 videos in Real one player and windows media player at least .