Wireless keyboard and mouse.

Kiwi-Wombat · 05-19-2005, 07:44 PM

Hope this is the right forum.

I have a new system which uses the Microsoft Wireless Optical Keyboard and mouse - Comfort edition. I am using XP Home.

During bootup I can press DEL using the wireless keyboard, to enter the BIOS as you would normally expect. However, when using emergency recovery disks, it doesn't.

I am using Acronis True Image Version 8 to provide backups. I did my first backup and then rebooted to test it but the keyboard and mouse didn't work. I still had my old 'normal' keyboard and mouse and if I plug them in instead, (even on the fly) everything works fine.

Did the same using Partition Magic emergency recovery disks (2 x 1.44 MB floppy disks). When disk 1 finished loading, I put disk 2 in but couldn't "press any key to start" with the wireless keyboard only the normal one.

Is this a known problem with wireless keyboards? Does anyone have any suggestions?

Thanks

**Terrister** · 05-21-2005, 09:42 AM

This is a known problem with keyboards and mice that do not connect via the ps2 ports. I am guessing yours connects via usb. Might want to see if your keyboard and mouse setup came with usb to ps2 adapters. If so, you can plug it in this way and not have this problem.

feddup · 05-21-2005, 11:02 AM

I think terrister nailed the problem. I've noticed on the Acronis forums

http://www.wilderssecurity.com/forumdisplay.php?f=65

that there have been wireless/USB mouse issues recently. I run True Image with a Logitech cordless MX duo with no issues. It uses a USB to PS2 adapter. You're not alone. Some people have advocated enabling USB legacy support in the bios. I'm not sure how successful that's been. I'd go to TI's support forums and serch for issues similar to yours. Sorry I didn't have a clear answer.

05-19-2005, 07:44 PM	#1 (permalink)
Kiwi-Wombat Registered User Join Date: May 2005 Posts: 63 OS: XP	Wireless keyboard and mouse. Hope this is the right forum. I have a new system which uses the Microsoft Wireless Optical Keyboard and mouse - Comfort edition. I am using XP Home. During bootup I can press DEL using the wireless keyboard, to enter the BIOS as you would normally expect. However, when using emergency recovery disks, it doesn't. I am using Acronis True Image Version 8 to provide backups. I did my first backup and then rebooted to test it but the keyboard and mouse didn't work. I still had my old 'normal' keyboard and mouse and if I plug them in instead, (even on the fly) everything works fine. Did the same using Partition Magic emergency recovery disks (2 x 1.44 MB floppy disks). When disk 1 finished loading, I put disk 2 in but couldn't "press any key to start" with the wireless keyboard only the normal one. Is this a known problem with wireless keyboards? Does anyone have any suggestions? Thanks

05-21-2005, 09:42 AM	#2 (permalink)
Terrister Moderator Hardware Forum Join Date: Apr 2005 Location: West Georgia, USA Posts: 7,081 OS: Xp	This is a known problem with keyboards and mice that do not connect via the ps2 ports. I am guessing yours connects via usb. Might want to see if your keyboard and mouse setup came with usb to ps2 adapters. If so, you can plug it in this way and not have this problem. __________________

05-21-2005, 11:02 AM	#3 (permalink)
feddup Registered User Join Date: Oct 2004 Location: Kansas City, Missouri Posts: 174 OS: XP	Ps2 I think terrister nailed the problem. I've noticed on the Acronis forums http://www.wilderssecurity.com/forumdisplay.php?f=65 that there have been wireless/USB mouse issues recently. I run True Image with a Logitech cordless MX duo with no issues. It uses a USB to PS2 adapter. You're not alone. Some people have advocated enabling USB legacy support in the bios. I'm not sure how successful that's been. I'd go to TI's support forums and serch for issues similar to yours. Sorry I didn't have a clear answer. __________________ P4C800-e Deluxe 3.2C 2 gigs Corsair XMS4000Pro 2 WD740gd Raid 0 on ICH5R 2 Seagate IDE on Promise 20378 9800XT