Burner uninstalled, lost CD

james 14 · 04-18-2005, 12:59 PM

Somehow my CD burner is no longer installed on the computer. It's weird because I burned something a couple of months ago. It's not really a problem except that I no longer have the install CD that came with it so the burner is good for nothing more than a paper weight.
What are my option here? Can I get the company to send me another CD?

It's a Plexwriter 24/10/40U

dai · 04-18-2005, 01:08 PM

http://www.google.com/search?q=Plexw...utf-8&oe=utf-8
can you see it in the bios

james 14 · 04-18-2005, 10:46 PM

Thanks.....so far nothing there is helping me except for a customer service number. I tried to DL one of the upgrades but it said that no driver was found after the DL.
My comp. doesn't even list the Plextor brand when I try to add new hardware under SCSI controllers.
I'll try and call and see what happens unless you have some more advice.

dai · 04-18-2005, 11:22 PM

can you see any listing in the device manager for for cd dvd,if you can right click and choose uninstall all of them
then right click and choose scan for h/ware changes
if you cannot see listings just scan for h/w changes
did you check you can see it in the bios

james 14 · 04-22-2005, 03:10 PM

I found out that (stupid me) the USB was not plugged in for the burner. However, the software is not there still and I haven't been able to call Plextor yet. The comp shows that I have an E: drive now but there is no CD burning program on the comp. WMP says that there is no driver detected when I try to use it to burn.

dai · 04-22-2005, 06:08 PM

http://www.cdburnerxp.se/

james 14 · 04-24-2005, 10:07 PM

That did the trick Dai....thanks a lot!

04-18-2005, 12:59 PM	#1 (permalink)
james 14 Registered User Join Date: Feb 2005 Posts: 4 OS: Win98	Burner uninstalled, lost CD Somehow my CD burner is no longer installed on the computer. It's weird because I burned something a couple of months ago. It's not really a problem except that I no longer have the install CD that came with it so the burner is good for nothing more than a paper weight. What are my option here? Can I get the company to send me another CD? It's a Plexwriter 24/10/40U

04-18-2005, 01:08 PM	#2 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,678 OS: win 7 32x 64x rtm	http://www.google.com/search?q=Plexw...utf-8&oe=utf-8 can you see it in the bios __________________

04-18-2005, 11:22 PM	#4 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,678 OS: win 7 32x 64x rtm	can you see any listing in the device manager for for cd dvd,if you can right click and choose uninstall all of them then right click and choose scan for h/ware changes if you cannot see listings just scan for h/w changes did you check you can see it in the bios __________________

04-22-2005, 06:08 PM	#6 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,678 OS: win 7 32x 64x rtm	http://www.cdburnerxp.se/ __________________

04-18-2005, 10:46 PM	#3 (permalink)
james 14 Registered User Join Date: Feb 2005 Posts: 4 OS: Win98	Thanks.....so far nothing there is helping me except for a customer service number. I tried to DL one of the upgrades but it said that no driver was found after the DL. My comp. doesn't even list the Plextor brand when I try to add new hardware under SCSI controllers. I'll try and call and see what happens unless you have some more advice.

04-22-2005, 03:10 PM	#5 (permalink)
james 14 Registered User Join Date: Feb 2005 Posts: 4 OS: Win98	I found out that (stupid me) the USB was not plugged in for the burner. However, the software is not there still and I haven't been able to call Plextor yet. The comp shows that I have an E: drive now but there is no CD burning program on the comp. WMP says that there is no driver detected when I try to use it to burn.

04-24-2005, 10:07 PM	#7 (permalink)
james 14 Registered User Join Date: Feb 2005 Posts: 4 OS: Win98	That did the trick Dai....thanks a lot!