Missing CD Burner Program

indcolts18288 · 11-08-2009, 08:30 AM

So I get on my Dell E1505 the other day to burn an audio CD and the icon on my desktop is missing and I can't find the program either. I opened up real player and it said it did not recognize a CD burner. I've never used realplayer to burn a CD before so IDK if that's relevant. The program came with my laptop, the one I always used anyway. I don't know what happened to it. I called DELL but my warranty expired and they want 50 buck just to talk to a tech. That's crazy and I'd much rather donate to this site which has helped me once before. I'm not very smart when it comes to this stuff I don't even know how to try and locate my burner program. And yes, I lost the start up CD that came with my Laptop which I know is careless on my behalf. Any help would be appreciated.

EDIT: I found the sonic program but when i click on the install it doesn't do anything.

**Tyree** · 11-08-2009, 08:49 AM

Does the optical drive show in My Computer or in Device manager?
If it shows in Device manager, uninstall it and reboot.
Laptop optical drives are generally low quality and prone to early failure.

indcolts18288 · 11-08-2009, 09:17 AM

It's almost as if somehow my CD/RW was removed from my laptop

11-08-2009, 08:30 AM	#1 (permalink)
indcolts18288 Registered User Join Date: Jan 2008 Posts: 14 OS: XP	Missing CD Burner Program So I get on my Dell E1505 the other day to burn an audio CD and the icon on my desktop is missing and I can't find the program either. I opened up real player and it said it did not recognize a CD burner. I've never used realplayer to burn a CD before so IDK if that's relevant. The program came with my laptop, the one I always used anyway. I don't know what happened to it. I called DELL but my warranty expired and they want 50 buck just to talk to a tech. That's crazy and I'd much rather donate to this site which has helped me once before. I'm not very smart when it comes to this stuff I don't even know how to try and locate my burner program. And yes, I lost the start up CD that came with my Laptop which I know is careless on my behalf. Any help would be appreciated. EDIT: I found the sonic program but when i click on the install it doesn't do anything. Last edited by indcolts18288; 11-08-2009 at 08:58 AM.

11-08-2009, 08:49 AM	#2 (permalink)
Tyree Mentor Hardware Team Join Date: May 2009 Location: Illinois Posts: 5,806 OS: XP Pro-7RC-Mandriva My System	Re: Missing CD Burner Program Does the optical drive show in My Computer or in Device manager? If it shows in Device manager, uninstall it and reboot. Laptop optical drives are generally low quality and prone to early failure. __________________ Posting your PC specs will help us to help you quicker and more efficiently.

11-08-2009, 09:17 AM	#3 (permalink)
indcolts18288 Registered User Join Date: Jan 2008 Posts: 14 OS: XP	Re: Missing CD Burner Program It's almost as if somehow my CD/RW was removed from my laptop