Mouse randomly disconnects and reconnects

LoneSoldierRyan · 10-30-2009, 08:48 PM

Ok, so I want to be as specific as possible here involving my situation. I have had this computer for nearly 2 years now, and ever since I have had it an occasional issue has occurred. The problem is very simplistic sounding, however the solution isn't. My mouse keeps disconnecting and reconnecting out of the blue, literally, you can sometimes hear the noise that Windows Vista makes whenever a USB device is disconnected and connected again. During this time, my mouse cursor has the blue circle (loading), and my mouse light at the bottom is off. The amount of time the disconnection lasts varies from 30 seconds to even up to a minute. The actual occurrence of the issue also varies, sometimes I can go a total of 15 to 30 minutes, on the other hand, sometimes it can be every 30 seconds. This instance is worse whilst gaming (Counter Strike: Source, Team Fortress 2, Resident Evil 5, Sims 3, etc.). I have tried the following solutions found from my own research:

3 Mouses (1 Logitech, 1 Bluetooth (wireless), and 1 GE HO97769 Deluxe.)
Rebooting computer
Trying every USB slot
Tried only having mouse plugged in (all else unplugged from USB slots)
Tried shutting down computer entirely (Power Strip)
Unplugging and replugging in Mouse upon restart
Attempted updating bios drivers (None to be found)
Attempted updating logitech mouse drivers
Tried disabling devices in Device Manager
Tried turning off Allow computer to turn off this device to save power in Device Manager

Several Notes:
Logitech and GE HO97769 are WIRED
Dell Bluetooth is WIRELESS
Keyboard still works via USB, functional in every USB slot
No PS/2 slots on motherboard
Failed at locating any drivers for the motherboard (mentioned below)
Tried MousePoint and SetPoint, and several other Logitech drivers
Keyboard is wireless
Printer is functional in USB slots
External harddrive sometimes used in USB, also works
Scanner works in all USB slots
Plug and Play is installed
Does intend to sometimes do it twice in a row simultaneously
Seems to be more frequent on the Logitech brands.
Reformatted once since first occurrence

General Specs:
Dell Inc. Inspiron 531 00
System Service Tag: JLW3CD1 (support for this PC)
Chassis Serial Number: JLW3CD1
Windows Vista Home Premium Service Pack 2 (build 6002)
2.70 gigahertz AMD Athlon 64 X2 Dual Core
NVIDIA GeForce 9800 GT
Board: Dell Inc. 0RY206
Serial Number: ..CN6986176K0CA4.
Bus Clock: 200 megahertz
BIOS: Dell Inc. 1.0.9 01/09/2008
2 GB of Ram
Printer: Brother HL-2040

Other Devices:
Microsoft Away Mode System
Bluetooth wireless hub with trace filter
Microsoft Bluetooth Enumerator
Logitech Driver Interface (8x)
Bluetooth HID Device (2x)
HID-compliant consumer control device (2x)
HID-compliant device (2x)
HID-compliant Device
HID-compliant device (4x)
USB Human Interface Device (3x)
HP Scanjet G3110
Logitech HID-Compliant Keyboard (2x)
Dell HID-compliant Bluetooth Mouse
HID-compliant Bluetooth Mouse
Logitech HID-compliant Optical Wheel Mouse
Generic USB Hub
USB Mass Storage Device
USB Printing Support
USB Root Hub (2x)
Generic volume shadow copy

3 Mouses:
Logitech M-BT96A (Most frequently)
Bluetooth M-RBB-DEL4
GE HO97769 Deluxe Optical Mouse

Please, ask any necessary questions, I would absolutely love to have this problem solved asap.

LoneSoldierRyan · 10-30-2009, 09:23 PM

when i said the mouse disconnects for 30 seconds to a minute i meant it happens every 30 seconds to a minute, the actual occurrence of the disconnection only lasts a second or two.

10-30-2009, 08:48 PM	#1 (permalink)
LoneSoldierRyan Registered User Join Date: Oct 2009 Posts: 2 OS: Windows Vista Home Premium Service Pack 2 (build 6002)	Mouse randomly disconnects and reconnects Ok, so I want to be as specific as possible here involving my situation. I have had this computer for nearly 2 years now, and ever since I have had it an occasional issue has occurred. The problem is very simplistic sounding, however the solution isn't. My mouse keeps disconnecting and reconnecting out of the blue, literally, you can sometimes hear the noise that Windows Vista makes whenever a USB device is disconnected and connected again. During this time, my mouse cursor has the blue circle (loading), and my mouse light at the bottom is off. The amount of time the disconnection lasts varies from 30 seconds to even up to a minute. The actual occurrence of the issue also varies, sometimes I can go a total of 15 to 30 minutes, on the other hand, sometimes it can be every 30 seconds. This instance is worse whilst gaming (Counter Strike: Source, Team Fortress 2, Resident Evil 5, Sims 3, etc.). I have tried the following solutions found from my own research: 3 Mouses (1 Logitech, 1 Bluetooth (wireless), and 1 GE HO97769 Deluxe.) Rebooting computer Trying every USB slot Tried only having mouse plugged in (all else unplugged from USB slots) Tried shutting down computer entirely (Power Strip) Unplugging and replugging in Mouse upon restart Attempted updating bios drivers (None to be found) Attempted updating logitech mouse drivers Tried disabling devices in Device Manager Tried turning off Allow computer to turn off this device to save power in Device Manager Several Notes: Logitech and GE HO97769 are WIRED Dell Bluetooth is WIRELESS Keyboard still works via USB, functional in every USB slot No PS/2 slots on motherboard Failed at locating any drivers for the motherboard (mentioned below) Tried MousePoint and SetPoint, and several other Logitech drivers Keyboard is wireless Printer is functional in USB slots External harddrive sometimes used in USB, also works Scanner works in all USB slots Plug and Play is installed Does intend to sometimes do it twice in a row simultaneously Seems to be more frequent on the Logitech brands. Reformatted once since first occurrence General Specs: Dell Inc. Inspiron 531 00 System Service Tag: JLW3CD1 (support for this PC) Chassis Serial Number: JLW3CD1 Windows Vista Home Premium Service Pack 2 (build 6002) 2.70 gigahertz AMD Athlon 64 X2 Dual Core NVIDIA GeForce 9800 GT Board: Dell Inc. 0RY206 Serial Number: ..CN6986176K0CA4. Bus Clock: 200 megahertz BIOS: Dell Inc. 1.0.9 01/09/2008 2 GB of Ram Printer: Brother HL-2040 Other Devices: Microsoft Away Mode System Bluetooth wireless hub with trace filter Microsoft Bluetooth Enumerator Logitech Driver Interface (8x) Bluetooth HID Device (2x) HID-compliant consumer control device (2x) HID-compliant device (2x) HID-compliant Device HID-compliant device (4x) USB Human Interface Device (3x) HP Scanjet G3110 Logitech HID-Compliant Keyboard (2x) Dell HID-compliant Bluetooth Mouse HID-compliant Bluetooth Mouse Logitech HID-compliant Optical Wheel Mouse Generic USB Hub USB Mass Storage Device USB Printing Support USB Root Hub (2x) Generic volume shadow copy 3 Mouses: Logitech M-BT96A (Most frequently) Bluetooth M-RBB-DEL4 GE HO97769 Deluxe Optical Mouse Please, ask any necessary questions, I would absolutely love to have this problem solved asap. Last edited by LoneSoldierRyan; 10-30-2009 at 08:50 PM.

10-30-2009, 09:23 PM	#2 (permalink)
LoneSoldierRyan Registered User Join Date: Oct 2009 Posts: 2 OS: Windows Vista Home Premium Service Pack 2 (build 6002)	Re: Mouse randomly disconnects and reconnects when i said the mouse disconnects for 30 seconds to a minute i meant it happens every 30 seconds to a minute, the actual occurrence of the disconnection only lasts a second or two.