Ecrivaine25

I just installed a Hi-Speed USB 2.0 3-port PCI card (Belkin Model F5U219) into my computer this weekend. It had an extra slot available for it. I had installed one months before and it was the simplest thing I’ve ever done inside a PC. It took just seconds. But when I installed this one, it asked for a driver, even though I have Windows XP with service packs 1 and 2, and the instructions clearly said I shouldn’t need a driver with those requirements already met; because the driver was assumed to already be on the PC.

I went to the Windows Update site to ensure the PC was updated enough, and it was. It is a fairly new and reliable HP PC. I even tried installing the Belkin driver (even though it wasn’t supposed to need it) from the cd that came w/the PCI card. It appeared to install, then telling me to exit and restart the computer once it was finished. I did this a couple of times, but each time the computer rebooted, a message would pop up and tell me I had hardware that needed a driver installed. So it appears the driver did not install in the first place.

I know the card was installed correctly, because the computer recognized the presence of the card, even though the driver was fouled up.

The computer already had built-in 1.1 USB ports on its front and back – which obviously required drivers -- and had a USB hub hooked up to it that probably already had a driver installed for it. What I’m wondering is if me installing the supposedly unnecessary driver screwed something up? (Because the instructions stated that the card included a USB hub driver with its PCI driver setup, yet there was already a USB hub driver on the machine.)

I went into Device Manager and noted that there must be some kind of conflict, because an error msg. told me something about “not enough resources,” and that I would have to disable another PCI device. I can’t seem to figure out which USB listing under those is the old USB setup and which is the new one, because there is no definitive info that helps me tell them apart; so I don’t know which change to make to which one.

So, at this current moment, I have a yellow question mark denoting an error beside the heading “other devices,” and under that, I show another mark showing an error and one “USB Controller.” Then, under “USB Controllers,” I see a listing with an exclamation point, followed by “NEC PCI to USB Open Host Controller.”

So I think in the process of attempting to fix the problem, I may have disabled the old USB 1.1 ports; and I’m not sure where to find the driver for those again.

Could anyone offer any suggestions as to what I might do? Please e-mail me as soon as you can.

Thanks in advance.

Jennifer

crazijoe

What I have done in the past was if you do not have anything connected to the COM ports, you can disable them in the BIOS. This will free up some IRQs for the PCI card. Another thing you might try is to put the USB 2.0 card into a different PCI slot. PCI slots will share IRQ with different components.

johnwill

You don't need any extra drivers for the USB stuff, it's all included with Windows. Try this, and make sure you follow the steps exactly.

Unplug ALL USB devices.
Open Device Manager.
View, Show Hidden Devices.
Uninstall all devices under USB Controllers.
Uninstall all devices under Storage Volumes. Say no to any reboot prompts until you are finished. Also, if a Storage Volume doesn't uninstall, ignore it and move to the next one.
If you have a yellow ? with unknown devices, uninstall all of the entries there as well.

When this is done, reboot TWICE.

Reconnect the USB devices and see if they're recognized properly.