My mouse randomly disconnects and then reconnects

FriendlyFire · 10-04-2009, 11:47 AM

My USB mouse (SteelSeries IKARI Laser) keeps randomly disconnecting for 2 seconds and then reconnects. My entire computer freezes for a split second during the disconnect and reconnect phase. I cannot use my mouse when it is disconnected at all, until it is reconnected. All that happens is that I hear the Windows bing sound, indicating that a USB device has been removed, and then I heard another sound indicating a USB device has been inserted. The disconnects occur at random intervals. Sometimes 30 minutes, sometimes 1 minute.

This randomly started happening today after I restarted my PC. I have no viruses or malware on my PC. I reinstalled the drivers, and no help. This problem is very persisting. Please, any help will be appreciated, as I have never seen a problem such as this before.

Note: there's a light on my mouse that remains on at all times even when my mouse disconnects and is incapable of moving. This means that there is still power going to the mouse, and it is not a USB socket problem.

Dogg · 10-16-2009, 04:35 PM

Try a different USB port.

If that doesn't work, try removing/deleting all of the USB controllers from Device Manager and reboot.

**CCT** · 10-17-2009, 11:14 AM

In Device Manager under Universal Serial Bus Controllers, right click each USB Root Hub and click Properties, then click Power Management and see if the box "Allow the computer to turn off this device to save power" is checked. If so, click to remove the tick and click OK. Do this for all of them.

10-04-2009, 11:47 AM	#1 (permalink)
FriendlyFire Registered User Join Date: Oct 2009 Posts: 1 OS: Windows XP Home Edition	My mouse randomly disconnects and then reconnects My USB mouse (SteelSeries IKARI Laser) keeps randomly disconnecting for 2 seconds and then reconnects. My entire computer freezes for a split second during the disconnect and reconnect phase. I cannot use my mouse when it is disconnected at all, until it is reconnected. All that happens is that I hear the Windows bing sound, indicating that a USB device has been removed, and then I heard another sound indicating a USB device has been inserted. The disconnects occur at random intervals. Sometimes 30 minutes, sometimes 1 minute. This randomly started happening today after I restarted my PC. I have no viruses or malware on my PC. I reinstalled the drivers, and no help. This problem is very persisting. Please, any help will be appreciated, as I have never seen a problem such as this before. Note: there's a light on my mouse that remains on at all times even when my mouse disconnects and is incapable of moving. This means that there is still power going to the mouse, and it is not a USB socket problem.

10-16-2009, 04:35 PM	#2 (permalink)
Dogg Tech Hardware Team Join Date: Apr 2009 Location: St Louis, MO Posts: 2,084 OS: XP sp3	Re: My mouse randomly disconnects and then reconnects Try a different USB port. If that doesn't work, try removing/deleting all of the USB controllers from Device Manager and reboot. __________________ Google is your friend !

10-17-2009, 11:14 AM	#3 (permalink)
CCT Helper Join Date: Mar 2009 Location: Canada Posts: 1,869 OS: XP SP3, XP Pro SP3, Vista Home Basic SP2	Re: My mouse randomly disconnects and then reconnects In Device Manager under Universal Serial Bus Controllers, right click each USB Root Hub and click Properties, then click Power Management and see if the box "Allow the computer to turn off this device to save power" is checked. If so, click to remove the tick and click OK. Do this for all of them. __________________ ..... caveat utilitor