Keyboard unresponsiveness when typing double letters

VVR41TH · 07-21-2009, 01:38 PM

Hi,

I recently bought a new laptop, and while it seemed to work perfectly the first few times I used it, a slight problem has been cropping up now that I've used it for more intensive typing.

In short, whenever I type double letters (or other keys, i.e. the backspace key and the space bar--probably the most annoying two, in fact), it only registers the first keystroke. If I type away at a single letter, it only registers a letter every so often. While it's not a long enough delay that I can actually count the response time, it's still long enough that I can actually "out type" my keyboard.

If you're confused by what I mean, when I attempt to type--for example--"tool," (or the "attempt" earlier in this sentence!) I end up with "tol." Ditto for... "ditto," and any other word with consecutive double letters. Depending on the word (and thus my muscle memory of typing it), the same letter even when seperated by a couple other letters can still fail to appear, such as the word "delete."

However, the worst problem lies with the space and backspace/delete keys. When typing short words (2-4 letters), the space at the end of the short word often fails to register; when deleting words, I often backspace like I'm used to, and then realize that only a fraction of my backspaces registered.

If this is a hardware issue, the laptop is still under warranty and all; I'm just not sure if it's an easy fix.
I've looked under the "Keyboard" section of the Control Panel, and the issue is NOT affected by the repeat customization (due to the fact that there are two seperate keystrokes; I'm not attempting to do a two-letter hold&repeat).

If anyone can help me, I'd be very thankful.

Thanks in advance!

**Tyree** · 07-21-2009, 08:06 PM

I would return the laptop to the retailer.

VVR41TH · 07-22-2009, 12:08 PM

Quote:

Originally Posted by Tyree

I would return the laptop to the retailer.

I bought it online direct from the manufacturer. Do you mean start the warranty process?

VVR41TH · 07-22-2009, 12:47 PM

Sorry, double post.

**Tyree** · 07-22-2009, 07:57 PM

Unless the manufacturer can offer you a fix for the problem, which I highly doubt, I would definitely start the warranty process.

07-21-2009, 01:38 PM	#1 (permalink)
VVR41TH Registered User Join Date: Jul 2009 Posts: 3 OS: Vista 64 Ultimate, SP1	Keyboard unresponsiveness when typing double letters Hi, I recently bought a new laptop, and while it seemed to work perfectly the first few times I used it, a slight problem has been cropping up now that I've used it for more intensive typing. In short, whenever I type double letters (or other keys, i.e. the backspace key and the space bar--probably the most annoying two, in fact), it only registers the first keystroke. If I type away at a single letter, it only registers a letter every so often. While it's not a long enough delay that I can actually count the response time, it's still long enough that I can actually "out type" my keyboard. If you're confused by what I mean, when I attempt to type--for example--"tool," (or the "attempt" earlier in this sentence!) I end up with "tol." Ditto for... "ditto," and any other word with consecutive double letters. Depending on the word (and thus my muscle memory of typing it), the same letter even when seperated by a couple other letters can still fail to appear, such as the word "delete." However, the worst problem lies with the space and backspace/delete keys. When typing short words (2-4 letters), the space at the end of the short word often fails to register; when deleting words, I often backspace like I'm used to, and then realize that only a fraction of my backspaces registered. If this is a hardware issue, the laptop is still under warranty and all; I'm just not sure if it's an easy fix. I've looked under the "Keyboard" section of the Control Panel, and the issue is NOT affected by the repeat customization (due to the fact that there are two seperate keystrokes; I'm not attempting to do a two-letter hold&repeat). If anyone can help me, I'd be very thankful. Thanks in advance!

07-21-2009, 08:06 PM	#2 (permalink)
Tyree Mentor Hardware Team Join Date: May 2009 Location: Illinois Posts: 5,719 OS: XP Pro-7RC-Mandriva My System	Re: Keyboard unresponsiveness when typing double letters I would return the laptop to the retailer. __________________ Posting your PC specs will help us to help you quicker and more efficiently.

07-22-2009, 12:47 PM	#4 (permalink)
VVR41TH Registered User Join Date: Jul 2009 Posts: 3 OS: Vista 64 Ultimate, SP1	Re: Keyboard unresponsiveness when typing double letters Sorry, double post.

07-22-2009, 07:57 PM	#5 (permalink)
Tyree Mentor Hardware Team Join Date: May 2009 Location: Illinois Posts: 5,719 OS: XP Pro-7RC-Mandriva My System	Re: Keyboard unresponsiveness when typing double letters Unless the manufacturer can offer you a fix for the problem, which I highly doubt, I would definitely start the warranty process. __________________ Posting your PC specs will help us to help you quicker and more efficiently.