Fix broken headphone jack

Krattle · 06-25-2009, 12:55 PM

I have a Dell XPS 600 with a headphone jack in the front that's become impacted through repeated use. I don't know if it's completely broken, but the plastic cover has been pushed in. It's kind of ridiculous that such a small component is broken since my computer, after all the upgrades I've done over the years, cost me about $2500. It's like having a broken cigarette lighter in an expensive BMW for me.

Is it possible to get this problem fixed? Would I have to get the entire apparatus that the headphone jack is attached to replaced? All the other connections on the front panel work fine - the firewire, USB ports, and microphone jack.

Thank you,
Krattle

usasma · 06-25-2009, 01:31 PM

The case will have to be opened and the damage assessed. I'd suggest taking it to an authorized Dell shop if it has one of those multi-layer mobo's. A lot of shops won't work on them because they're too difficult.

FYI - I don't know which models have multi-layer and which don't - sorry!

06-25-2009, 12:55 PM	#1 (permalink)
Krattle Registered User Join Date: Jun 2009 Location: Colorado Posts: 22 OS: XP Pro 32-bit	Fix broken headphone jack I have a Dell XPS 600 with a headphone jack in the front that's become impacted through repeated use. I don't know if it's completely broken, but the plastic cover has been pushed in. It's kind of ridiculous that such a small component is broken since my computer, after all the upgrades I've done over the years, cost me about $2500. It's like having a broken cigarette lighter in an expensive BMW for me. Is it possible to get this problem fixed? Would I have to get the entire apparatus that the headphone jack is attached to replaced? All the other connections on the front panel work fine - the firewire, USB ports, and microphone jack. Thank you, Krattle

06-25-2009, 01:31 PM	#2 (permalink)
usasma Tech Hardware Team Join Date: Apr 2009 Location: Southeastern CT, USA Posts: 1,613 OS: Vista (x64); Win7 (x32 & x64)	Re: Fix broken headphone jack The case will have to be opened and the damage assessed. I'd suggest taking it to an authorized Dell shop if it has one of those multi-layer mobo's. A lot of shops won't work on them because they're too difficult. FYI - I don't know which models have multi-layer and which don't - sorry! __________________ aka John MVP Windows - Desktop Experience "There are very few problems in life that can't be fixed by the proper application of high explosives" If I haven't replied in 48 hours, please send me a PM.