PS2/USB Keyboard & Mouse not working!

lianalady · 05-05-2009, 10:44 AM

Hello all - I am at my wit's end with this! I have a custom built pc running XP Pro and suddenly the keyboard and mouse stopped working. I've tried replacing them (one at a time and both together) and I've tried using USB mice/keyboards and nothing will work. I've tried all the USB ports, front and back to no avail. So I am completely stuck - I can't get into the BIOS or anything. Any ideas would be GREATLY appreciated!

**koala** · 05-05-2009, 05:06 PM

Hi, welcome to TSF

Use a PS2-USB adapter, then plug the keyboard into the PS2 port instead of USB. This should allow you to enter BIOS and check the USB settings.

lianalady · 05-06-2009, 07:47 AM

Hi and thanks for responding :)

That didn't work either, I'm afraid. Any other ideas?

**koala** · 05-06-2009, 10:45 AM

So even with the keyboard plugged into the PS2 port, it's still not working? Do the CapsLock and NumLock LEDs light up when you switch on? Test the keyboard and mouse on another computer.

lianalady · 05-07-2009, 04:48 AM

Yes, that's correct. Neither the PS/2 or the USB keyboards or mice work. I get no lights on the keyboard (or mouse) in any port. And I've tried all the USB ports, front and back and 3 different keyboards. I am completely stumped!

05-05-2009, 10:44 AM	#1 (permalink)
lianalady Registered User Join Date: May 2009 Posts: 3 OS: XP sp2 and 3	PS2/USB Keyboard & Mouse not working! Hello all - I am at my wit's end with this! I have a custom built pc running XP Pro and suddenly the keyboard and mouse stopped working. I've tried replacing them (one at a time and both together) and I've tried using USB mice/keyboards and nothing will work. I've tried all the USB ports, front and back to no avail. So I am completely stuck - I can't get into the BIOS or anything. Any ideas would be GREATLY appreciated!

05-05-2009, 05:06 PM	#2 (permalink)
koala Moderator Hardware Team Join Date: Mar 2005 Location: UK Posts: 12,355 OS: XP/7/Ubuntu My System	Re: PS2/USB Keyboard & Mouse not working! Hi, welcome to TSF Use a PS2-USB adapter, then plug the keyboard into the PS2 port instead of USB. This should allow you to enter BIOS and check the USB settings. __________________ New members: Subscribe to your thread (Thread Tools) to receive an instant email notification when you get a reply. TSF Folding@Home Team 85015 - details here

05-06-2009, 07:47 AM	#3 (permalink)
lianalady Registered User Join Date: May 2009 Posts: 3 OS: XP sp2 and 3	Re: PS2/USB Keyboard & Mouse not working! Hi and thanks for responding :) That didn't work either, I'm afraid. Any other ideas?

05-06-2009, 10:45 AM	#4 (permalink)
koala Moderator Hardware Team Join Date: Mar 2005 Location: UK Posts: 12,355 OS: XP/7/Ubuntu My System	Re: PS2/USB Keyboard & Mouse not working! So even with the keyboard plugged into the PS2 port, it's still not working? Do the CapsLock and NumLock LEDs light up when you switch on? Test the keyboard and mouse on another computer. __________________ New members: Subscribe to your thread (Thread Tools) to receive an instant email notification when you get a reply. TSF Folding@Home Team 85015 - details here

05-07-2009, 04:48 AM	#5 (permalink)
lianalady Registered User Join Date: May 2009 Posts: 3 OS: XP sp2 and 3	Re: PS2/USB Keyboard & Mouse not working! Yes, that's correct. Neither the PS/2 or the USB keyboards or mice work. I get no lights on the keyboard (or mouse) in any port. And I've tried all the USB ports, front and back and 3 different keyboards. I am completely stumped!