elguapo56

So anyway, yesterday, I just got this pc assembled from a shop, and it has the following specs:

OS: Windows xp professional (SP2)
System Manufacturer: Micro-Star INTL' (MSI)
BIOS: Default System BIOS
Processor: Intel® Core™2 Quad CPU Q9550 @ 2.83GHz(4 CPUs)
Memory: 3072MB RAM
Directx: DirectX 9.0c
Display Device: NVIDIA GeForce 9800 GT (1024.0MB)

------------If any more info is needed, just ask me. :D

But here's the problem: When I play a game(there's only 1 though: Ragnarok Online), my pc freezes after a few mins(the screen freezes, and it doesn't change) without any error codes. It simply requires me to restart, but it sometimes does so on its own. After rebooting, the keyboard won't work, and I would need to reinstall the driver for the keyboard.

Another version of this problem would be when I would have too many tabs on Firefox. And though it restarts, the keyboards would be fine.

I've tried some stuff I found on the net(some related to BIOS, some about Drivers, and some about overheating video cards), but I haven't found a post with the same specs as mine, so I decided to put it here.

I've also tried downloading and installing a driver from the nvidia site, but it still didn't work. I am also afraid of changing my BIOS settings without assistance. The pc is new, and I have scanned for viruses(there are none). xD

I hope you guys can help me. Thanks in advance!

xp365

What psu do you have in that system ? sounds like its under powered and choking. i would not run anything under 800 watts for that system you have.

Mcninjaguy

that system will run fine under a corsair 65ow PSU

use GPU-Z to check your temps and post a screenshot of the sensor tab
http://www.filehippo.com/download_gpuz/

use coretemp to tell the CPU temps
http://www.filehippo.com/download_gpuz/

and speedfan for the rest
http://www.almico.com/speedfan.php

Pauldo

I'd be curious to know what psu you have on there, as well.

What is the motherboard model #?

Since this is happening with an online game and with FF, what Anti-Virus and malware programs are you using?

Pauldo

elguapo56

@Mcninjaguy and xp365: hmm we are havin the computer at the shop later, but I was told not to use it until we finish checking at the shop. Imma tell him about ur suggestions tho, thanks for da help! n_n

@Pauldo: I'm not sure wid teh model, but I have AVG free edition and Webroot Spysweeper on my system. :P

elguapo56

sorry for double-post

here is teh screenie:



motherboard model:MSI P45 NEO3

Mcninjaguy

I would up the fan speed on that graphics card to around 60% or higher using rivatuner
http://downloads.guru3d.com/download.php?det=163

its a little hot for idle

if you could open the side panel on your Computer case and take a pic of your PSU that would be very helpful

Tumbleweed36

We actually need the CPU temps to see if it is a temperature issue as well as the mentioned power supply information. While the Graphics processor unit temp you have listed is important, the CPU temp may be culprit here.

Pauldo

If it is not a heat issue or a power issue, than I would start looking at AVG and Webroot.

First try running the game with Webroot disabled. Then try it without AVG running. I know a lot of people have had great success with AVG but I have had nothing but troubles. Freezes and BSOD's are what I get.

Pauldo

Mcninjaguy

try a trial of NOD32
http://www.eset.com/download/free_trial_download.php

and spybot
http://www.safer-networking.org/en/index.html

elguapo56

I'll be trying to up the fanspeed(please teach me how to do it with rivatuner). :p

btw, o formatted my comp again, and the problem isn't with the AVG nor the Webroot.

Imma see if it still freezes.

Thanks!!

elguapo56

edit; sorry for double post >_> plz delete this one :p

Mcninjaguy

beside in rivatuner where it says force =ware driver press the triangle
system settings
fan (tab)