dcom server

ritarkf · 01-22-2005, 09:13 AM

I recently installed windows xp service pack 2. Now everytime we boot up we get the message: NT Authority System Shutdown. Dcom server process launcher service terminated unexpectedly. The only we can get into the system is in safe mode.

Please help

**johnwill** · 01-22-2005, 03:51 PM

Did you turn on the firewall? This sounds like the BLASTER or Sasser worm.

Did you run a virus scan in safe mode? Did you try to boot with the network disconnected?

ritarkf · 01-22-2005, 06:07 PM

We started the firewall after the service pack was installed.

I booted up in safe mode but could not run the virus scan without the network so rebooted in safe mode with the network. I ran the virus scan and nothing showed up. Also ran spybot, registry mechanic and ad-aware. They all found things and we deleted them all. We still had problems so we uninstalled the service pack and everything was fine. We thought it might have all stemed from the fact that the virus protection was not disabled when the service pack was installed. So we disabled it reinstalled the service pack and had problems again. This time when we boot up Aol and some Dr. Watson pops up and tries to run then locks up. We are now in the process of uninstalling the service pack again.

01-22-2005, 09:13 AM	#1 (permalink)
ritarkf Registered User Join Date: Jan 2005 Posts: 2 OS: win xp	dcom server I recently installed windows xp service pack 2. Now everytime we boot up we get the message: NT Authority System Shutdown. Dcom server process launcher service terminated unexpectedly. The only we can get into the system is in safe mode. Please help

01-22-2005, 03:51 PM	#2 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,703 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Did you turn on the firewall? This sounds like the BLASTER or Sasser worm. Did you run a virus scan in safe mode? Did you try to boot with the network disconnected? __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

01-22-2005, 06:07 PM	#3 (permalink)
ritarkf Registered User Join Date: Jan 2005 Posts: 2 OS: win xp	We started the firewall after the service pack was installed. I booted up in safe mode but could not run the virus scan without the network so rebooted in safe mode with the network. I ran the virus scan and nothing showed up. Also ran spybot, registry mechanic and ad-aware. They all found things and we deleted them all. We still had problems so we uninstalled the service pack and everything was fine. We thought it might have all stemed from the fact that the virus protection was not disabled when the service pack was installed. So we disabled it reinstalled the service pack and had problems again. This time when we boot up Aol and some Dr. Watson pops up and tries to run then locks up. We are now in the process of uninstalling the service pack again.