"Missing" Dvd And Cd Drives

stickmartin · 01-15-2005, 10:15 AM

When I installed the Windows SP2 update it messed my PC up. The computer would continually restart itself over and over and over again, never reaching the Windows XP logo screen. To fix this I reinstalled Windows from the CD I had.

This did the trick and my computer booted up fine. The only problem being that now my DVD drive and my CD drives are no longer recognised. Any ideas as to why this is and how I can get them back? I’ve had the computer scan for new hardware and it doesn’t seem to “see” them. When I turn on my PC both of the drives lights come on as it boots up so there is at least power going to them.

dai · 01-15-2005, 10:19 AM

see if this fixes the problem
http://support.microsoft.com/default...b;EN-US;320553

stickmartin · 01-15-2005, 10:47 AM

Quote:

Originally Posted by dai

see if this fixes the problem
http://support.microsoft.com/default...b;EN-US;320553

Thanks for the link Dai. I've had a look but I am a bit weary about fiddling with the registry. I checked out the Device Manager and scanned for hardware changes and my two drives just do not appear.

oneartist · 01-17-2005, 05:04 AM

It won't hurt to insure that both ends of the cables are tightly secured. Sometimes a cable that has pulled loose a little can do strange things.

Chuck

~~c_geek~~ · 01-17-2005, 07:33 AM

Quote:

Originally Posted by stickmartin

Thanks for the link Dai. I've had a look but I am a bit weary about fiddling with the registry. I checked out the Device Manager and scanned for hardware changes and my two drives just do not appear.

Don't worry about the registry. If something goes terribly wrong you can always just format the hard drive and clean install Windows XP. Then you can look to see if all of the cables are hooked up correctly.

dai · 01-17-2005, 10:23 AM

check you can see them in the bios

stickmartin · 01-17-2005, 11:32 AM

Quote:

Originally Posted by c_geek

Don't worry about the registry. If something goes terribly wrong you can always just format the hard drive and clean install Windows XP. Then you can look to see if all of the cables are hooked up correctly.

I'd find it hard to re-install Windows as it is on a CD

stickmartin · 01-17-2005, 01:24 PM

Quote:

Originally Posted by dai

check you can see them in the bios

Er...... Um....... I would do if I knew how. You have to reboot and press Fsomething don't you Dai?

dai · 01-17-2005, 01:29 PM

usually the delete key but can be a number of others,it will tell on the bottom of one of the first boot screens and also in your manual
if you press it to late you will have to reboot and press it again

stickmartin · 01-17-2005, 02:43 PM

Thanks Dai, <delete> does indeed get me into the bios settings. Please forgive my ignorance, but now what?

dai · 01-17-2005, 10:52 PM

where you see your h/drives you should also see your cd/dvd drives can you see them listed there

GDIMEW · 01-31-2005, 07:09 PM

I have this same problem and I checked in the bios and both of my missing drives are there could you help please.

01-15-2005, 10:15 AM	#1 (permalink)
stickmartin Registered User Join Date: Aug 2004 Posts: 11 OS: XP - Home Edition	"Missing" Dvd And Cd Drives When I installed the Windows SP2 update it messed my PC up. The computer would continually restart itself over and over and over again, never reaching the Windows XP logo screen. To fix this I reinstalled Windows from the CD I had. This did the trick and my computer booted up fine. The only problem being that now my DVD drive and my CD drives are no longer recognised. Any ideas as to why this is and how I can get them back? I’ve had the computer scan for new hardware and it doesn’t seem to “see” them. When I turn on my PC both of the drives lights come on as it boots up so there is at least power going to them.

01-15-2005, 10:19 AM	#2 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,539 OS: win 7 32x 64x rtm	see if this fixes the problem http://support.microsoft.com/default...b;EN-US;320553

01-17-2005, 05:04 AM	#4 (permalink)
oneartist Registered User Join Date: Jan 2005 Location: Central California Posts: 13 OS: xp pro	It won't hurt to insure that both ends of the cables are tightly secured. Sometimes a cable that has pulled loose a little can do strange things. Chuck

01-17-2005, 10:23 AM	#6 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,539 OS: win 7 32x 64x rtm	check you can see them in the bios

01-17-2005, 01:29 PM	#9 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,539 OS: win 7 32x 64x rtm	usually the delete key but can be a number of others,it will tell on the bottom of one of the first boot screens and also in your manual if you press it to late you will have to reboot and press it again

01-17-2005, 02:43 PM	#10 (permalink)
stickmartin Registered User Join Date: Aug 2004 Posts: 11 OS: XP - Home Edition	Thanks Dai, <delete> does indeed get me into the bios settings. Please forgive my ignorance, but now what?

01-17-2005, 10:52 PM	#11 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,539 OS: win 7 32x 64x rtm	where you see your h/drives you should also see your cd/dvd drives can you see them listed there

01-31-2005, 07:09 PM	#12 (permalink)
GDIMEW Registered User Join Date: Jan 2005 Posts: 12 OS: XP	I have this same problem and I checked in the bios and both of my missing drives are there could you help please.