hurleynike

All of a sudden my CDRW drive on my Dell Desktop (XP PRO, SP3) no longer works nor does it show up anywhere on my pc.

It open and closes but nothing else. I swapped out another cd drive and that doesn't show as well. I tried swapping IDE cables and still, nothing.

I have done virus and spyware scans, downloading all windows updates and nothing changes.

Any ideas or suggestions?


Thanks you!

koala

This sometimes happens when you install new CD burning software or system updates.

Go to Start > Run > regedit to open the Registry Editor. Remove the Upperfilters and Lowerfilters values from this registry key:
HKEY_LOCAL_MACHINE \ SYSTEM \ CurrentControlSet \ Control \ Class \ {4D36E965-E325-11CE-BFC1-08002BE10318}

Then reboot.

Important: Make a backup (File > Export) before making any changes to the registry.