MS Optical Scroll USB mouse not working

SVGT · 12-22-2008, 02:45 AM

Hello,

I am facing the foll problem:

1. When i am starting my system (Win XP), the mouse gets activated.
2. It stays activated for about 10 seconds or so and then the power goes off from the mouse.
3. If I remove the mouse from the USB port and then re plug it there, the mouse again gets the power.
4. The power stays for abt 10 or 15 seconds and then the mouse dies yet again. This cycle continues.
5. Sometimes the message comes, "USB device not recognised".
6. Device manager shows nothing called 'Mouse'.
7. There is one heading in the device manager called 'human interface device' which shows with a tellow exclamatrion mark. Trying to uninstal and reinstal it has given no results.
8. When i am looking into the Mouse section in COntrol Panel, it shows as if no mouse i attached and properties show "error code (10)".

Please help me in installing my mouse properly. My PC is abt 4 years old and it has never had this kind of probem before.

Regards.

**koala** · 12-22-2008, 07:40 AM

Hi, welcome to TSF

Error Code 10 relates to drivers. Have you tried reinstalling the driver and software that came with the mouse, or downloading the latest version from Microsoft?

SVGT · 12-22-2008, 08:26 AM

Hello,

Many thanks. There was no CD provided with the mouse when I purchased it. Can you please let me know where and how to download latest drivers from? Also, the mouse was running perfectly fine one day and the next day it is dead. Is this because of drivers?

Regards.

12-22-2008, 02:45 AM	#1 (permalink)
SVGT Registered User Join Date: Dec 2008 Posts: 8 OS: xp	MS Optical Scroll USB mouse not working Hello, I am facing the foll problem: 1. When i am starting my system (Win XP), the mouse gets activated. 2. It stays activated for about 10 seconds or so and then the power goes off from the mouse. 3. If I remove the mouse from the USB port and then re plug it there, the mouse again gets the power. 4. The power stays for abt 10 or 15 seconds and then the mouse dies yet again. This cycle continues. 5. Sometimes the message comes, "USB device not recognised". 6. Device manager shows nothing called 'Mouse'. 7. There is one heading in the device manager called 'human interface device' which shows with a tellow exclamatrion mark. Trying to uninstal and reinstal it has given no results. 8. When i am looking into the Mouse section in COntrol Panel, it shows as if no mouse i attached and properties show "error code (10)". Please help me in installing my mouse properly. My PC is abt 4 years old and it has never had this kind of probem before. Regards.

12-22-2008, 07:40 AM	#2 (permalink)
koala Moderator Hardware Team Join Date: Mar 2005 Location: UK Posts: 12,385 OS: XP/7/Ubuntu My System	Re: MS Optical Scroll USB mouse not working Hi, welcome to TSF Error Code 10 relates to drivers. Have you tried reinstalling the driver and software that came with the mouse, or downloading the latest version from Microsoft? __________________ New members: Subscribe to your thread (Thread Tools) to receive an instant email notification when you get a reply. TSF Folding@Home Team 85015 - details here

12-22-2008, 08:26 AM	#3 (permalink)
SVGT Registered User Join Date: Dec 2008 Posts: 8 OS: xp	Re: MS Optical Scroll USB mouse not working Hello, Many thanks. There was no CD provided with the mouse when I purchased it. Can you please let me know where and how to download latest drivers from? Also, the mouse was running perfectly fine one day and the next day it is dead. Is this because of drivers? Regards.