Grrr My Webcam is Giving Me a Big Headache!!!

tksmith270 · 11-23-2008, 02:15 PM

Last night i was in mid use of my usb pc camera (maxcam icam item #346091) and it suddenly stopped working, the video went black and ever since, the cam is not being properly recognized by 2 of my pc that it was working normally for. when i plug in my i get some generic driver from microsoft and i have tried to reinstall the driver from the cd but that doesnt seem to help anything. i even did a system restore just incase i did something i didnt know i did, but it didnt help. My PCs are recognizing when i plug it (beeps) in but are not accepting it as a webcam or video/photo camera based on it not working with yahoo instant messenger or the video and photo impressions that came with the cam. I would like to know if there was any way someone could assist me with this, the cam is relatively new, owned it for about 6months.

**mike2020learnin** · 11-23-2008, 07:28 PM

Hello & Welcome to TSF

this sounds like a driver issuse

try this

now what i you need to do is go to your (device manager)

now once there you will want to select from the toolbar of the window(veiw) then a drop down menu / from it you will select (show all hidden devices)

now if you see any (red or yellow) quotation marks , make a note of what they

now scroll down to your (USB Device Tree) and uninstall all that it is shown / then shut your sysem down compleatly then unplug all (USB Devices) then rebot your system 2 to 3 times

this will cause Windows to rebuild the (USB Device Treee & Drivers)

now try hooking up your (USB Devices) and see if they work properly

tksmith270 · 11-23-2008, 09:20 PM

i tried all that and it doesnt seem to hve fixed the problem, i still continue to get the generic "USB Camera" driver even though i have the cd's driver installed. i have also tried to bypass all the recommendations and use the driver from the cd but when i did, it made no difference in how the cam was acting.

**mike2020learnin** · 11-25-2008, 09:36 PM

hello ,

just noticed that you are useing (Vista)

this may be the whole issue for some versions of vista has issues with drivers

you may need to go to the manufacturers home site to get special drivers for Vista

11-23-2008, 02:15 PM	#1 (permalink)
tksmith270 Registered User Join Date: Nov 2008 Posts: 7 OS: Vista	Grrr My Webcam is Giving Me a Big Headache!!! Last night i was in mid use of my usb pc camera (maxcam icam item #346091) and it suddenly stopped working, the video went black and ever since, the cam is not being properly recognized by 2 of my pc that it was working normally for. when i plug in my i get some generic driver from microsoft and i have tried to reinstall the driver from the cd but that doesnt seem to help anything. i even did a system restore just incase i did something i didnt know i did, but it didnt help. My PCs are recognizing when i plug it (beeps) in but are not accepting it as a webcam or video/photo camera based on it not working with yahoo instant messenger or the video and photo impressions that came with the cam. I would like to know if there was any way someone could assist me with this, the cam is relatively new, owned it for about 6months.

11-23-2008, 07:28 PM	#2 (permalink)
mike2020learnin Mentor, Microsoft Support Join Date: Feb 2007 Location: Michigan , I donated so can you Posts: 3,331 OS: Windows XP Home & Pro. Sp3 / both compleatly updated My System	Re: Grrr My Webcam is Giving Me a Big Headache!!! Hello & Welcome to TSF this sounds like a driver issuse try this now what i you need to do is go to your (device manager) now once there you will want to select from the toolbar of the window(veiw) then a drop down menu / from it you will select (show all hidden devices) now if you see any (red or yellow) quotation marks , make a note of what they now scroll down to your (USB Device Tree) and uninstall all that it is shown / then shut your sysem down compleatly then unplug all (USB Devices) then rebot your system 2 to 3 times this will cause Windows to rebuild the (USB Device Treee & Drivers) now try hooking up your (USB Devices) and see if they work properly __________________ Mike, I will stick with you till the issue is resolve !! Please help the TSF site by donating How to back up and restore the registry in Windows XP and Windows Vista How to back up and restore the registry in Windows 98/ ME / NT 4.0 / 2000

11-23-2008, 09:20 PM	#3 (permalink)
tksmith270 Registered User Join Date: Nov 2008 Posts: 7 OS: Vista	Re: Grrr My Webcam is Giving Me a Big Headache!!! i tried all that and it doesnt seem to hve fixed the problem, i still continue to get the generic "USB Camera" driver even though i have the cd's driver installed. i have also tried to bypass all the recommendations and use the driver from the cd but when i did, it made no difference in how the cam was acting.

11-25-2008, 09:36 PM	#4 (permalink)
mike2020learnin Mentor, Microsoft Support Join Date: Feb 2007 Location: Michigan , I donated so can you Posts: 3,331 OS: Windows XP Home & Pro. Sp3 / both compleatly updated My System	Re: Grrr My Webcam is Giving Me a Big Headache!!! hello , just noticed that you are useing (Vista) this may be the whole issue for some versions of vista has issues with drivers you may need to go to the manufacturers home site to get special drivers for Vista __________________ Mike, I will stick with you till the issue is resolve !! Please help the TSF site by donating How to back up and restore the registry in Windows XP and Windows Vista How to back up and restore the registry in Windows 98/ ME / NT 4.0 / 2000 Last edited by mike2020learnin; 11-25-2008 at 09:39 PM.