Intellimouse conflicts inf files ***?

kerg · 11-13-2008, 08:31 AM

Hi there.

Hopefully somebody will be able to help here.

I have and sony vaio vgn fe41s running windows vista (32 bit) home premuim. I have been having mouse issues for a while now.

I purchased a new mouse a week or so ago, a microsoft intellimouse explorer 3.0.

I have installed the latest drivers for the mouse but for some reason the computer does not recognise the device.

In device manager in the Human Interface Devices (HID) drop down, it looks like everything has been installed correctly for the mouse as the properties all look very content. However under the Other Devices drop down I have a Unknown Device with an issue...

Location... on Microsoft USB IntelliMouse Explorer 3.0

The drivers for this device are not installed. (Code 28)

The installation failed because a function driver was not specified for this device instance.

To reinstall the drivers for this device, click Reinstall Driver...

When I try to update the driver via the latest driver files (from the cd that come with the new mouse) I get...

Windows found driver software for your device but encountered an error while attempting to install it

Microsoft USB Intellimouse Explorer 3.0 (Intellipoint)

The driver instalation file for this device is missing a necessary entry. This may be because the INF was written for Windows (% or later. Contact your hardware vender.

Any suggestions or help woud be most appreciated

kerg · 11-14-2008, 10:36 AM

Hi,

Just though I would let you know that my problem has been resolved thanks to Sony.

I was told to uninstal the issues in devices manager, then to reboot my lapton and hit f2 to get into the bios...

From there i reset the bios and saved the settings, when the comp was restarted my mouse was in full working order.

Happy as Larry...

11-13-2008, 08:31 AM	#1 (permalink)
kerg Registered User Join Date: Nov 2008 Posts: 2 OS: vista home premium 32 bit	Intellimouse conflicts inf files ?* Hi there. Hopefully somebody will be able to help here. I have and sony vaio vgn fe41s running windows vista (32 bit) home premuim. I have been having mouse issues for a while now. I purchased a new mouse a week or so ago, a microsoft intellimouse explorer 3.0. I have installed the latest drivers for the mouse but for some reason the computer does not recognise the device. In device manager in the Human Interface Devices (HID) drop down, it looks like everything has been installed correctly for the mouse as the properties all look very content. However under the Other Devices drop down I have a Unknown Device with an issue... Location... on Microsoft USB IntelliMouse Explorer 3.0 The drivers for this device are not installed. (Code 28) The installation failed because a function driver was not specified for this device instance. To reinstall the drivers for this device, click Reinstall Driver... When I try to update the driver via the latest driver files (from the cd that come with the new mouse) I get... Windows found driver software for your device but encountered an error while attempting to install it Microsoft USB Intellimouse Explorer 3.0 (Intellipoint) The driver instalation file for this device is missing a necessary entry. This may be because the INF was written for Windows (% or later. Contact your hardware vender. Any suggestions or help woud be most appreciated

11-14-2008, 10:36 AM	#2 (permalink)
kerg Registered User Join Date: Nov 2008 Posts: 2 OS: vista home premium 32 bit	Re: Intellimouse conflicts inf files ?* Hi, Just though I would let you know that my problem has been resolved thanks to Sony. I was told to uninstal the issues in devices manager, then to reboot my lapton and hit f2 to get into the bios... From there i reset the bios and saved the settings, when the comp was restarted my mouse was in full working order. Happy as Larry...