Microsoft laser keyboard 6000

ewgivens · 09-11-2008, 03:18 PM

My keyboard has stopped working, I have changed the batteries, reinstalled the software, and still nothing. Anyone have any ideas?
Thanks

**mike2020learnin** · 09-11-2008, 03:29 PM

Hello & welcome to TSF,

have you tried hooking it to another USB port ?

steps to check

now what i need to do is go to your (device manager)

now once there you will want to select from the toolbar of the window(veiw) then a drop down menu / from it you will select (show all hidden devices)

now if you see any (red or yellow) quotation marks , make a note of what they

now go to the (event veiwer) this is thru the (administrator tools) in the control panel
here you will find 3 to 4 subcatagories

you will want to check each of them for this is where windows keeps track of all errors
now you will want to make notes of the errors that have been recorded ( you do not have to make notes of double entries just of the dates of their happenings & how many there is)
you will get more information on the errors if you (right) click them / then select properties

then get back to us

Mike

09-11-2008, 03:18 PM	#1 (permalink)
ewgivens Registered User Join Date: Sep 2008 Posts: 2 OS: Windows XP Pro	Microsoft laser keyboard 6000 My keyboard has stopped working, I have changed the batteries, reinstalled the software, and still nothing. Anyone have any ideas? Thanks

09-11-2008, 03:29 PM	#2 (permalink)
mike2020learnin Mentor, Microsoft Support Join Date: Feb 2007 Location: Michigan , I donated so can you Posts: 3,331 OS: Windows XP Home & Pro. Sp3 / both compleatly updated My System	Re: Microsoft laser keyboard 6000 Hello & welcome to TSF, have you tried hooking it to another USB port ? steps to check now what i need to do is go to your (device manager) now once there you will want to select from the toolbar of the window(veiw) then a drop down menu / from it you will select (show all hidden devices) now if you see any (red or yellow) quotation marks , make a note of what they now go to the (event veiwer) this is thru the (administrator tools) in the control panel here you will find 3 to 4 subcatagories you will want to check each of them for this is where windows keeps track of all errors now you will want to make notes of the errors that have been recorded ( you do not have to make notes of double entries just of the dates of their happenings & how many there is) you will get more information on the errors if you (right) click them / then select properties then get back to us Mike __________________ Mike, I will stick with you till the issue is resolve !! Please help the TSF site by donating How to back up and restore the registry in Windows XP and Windows Vista How to back up and restore the registry in Windows 98/ ME / NT 4.0 / 2000