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Other Hardware Support Support forum for other hardware; Mice, keyboards, PDAs

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Old 08-10-2008, 10:08 AM   #1 (permalink)
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Logitech MX1000 losing connection issue.

Hey guys, seems like my Logitech MX1000 is on it's last leg (which it shouldn't be) or I'm having some sort of interference.

I've had this mouse almost a year, maybe a year, but I'm not sure exactly how long. Now it seems to loose connection to the hub a lot. I've never had the problem before but it started about 2 days ago. What will happen is the mouse will work just fine then all of a sudden stagger around the screen for a second then stop dead. I press the "reset" button on the mouse and it works again, but for how long I'm not sure. Sometimes it will go 30 minutes before dropping the connection, other times it will go a few seconds then loose it again. Pressing the reset button on the hub doesn't do anything. The battery is full on the mouse and I've also switched which USB port it's plugged into with no luck, I've also reset the power.. nothing.

Anybody have any idea what's going on or experience a similar issue?
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Old 08-10-2008, 03:10 PM   #2 (permalink)
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Re: Logitech MX1000 losing connection issue.

Try plugging in the wireless receiver thing as close to your mouse as possible. I have the MX Revolution and would have the wireless receiver plugged into the left side of my laptop and the mouse on the right side, yet every once and a while it would start staggering like you said and I would lose connection. Ever since plugging in the wireless receiver to the right side of my laptop so that it is closer to my mouse, I have never had the problem.
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Old 08-11-2008, 07:13 AM   #3 (permalink)
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Re: Logitech MX1000 losing connection issue.

Yea no luck for me. I have the receiver withing a few inches of the mouse and it's still losing the connection. I've never had a problem with the mouse, no matter how far the hub is, then all of a sudden it starts acting up.
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Old 08-11-2008, 03:00 PM   #4 (permalink)
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Re: Logitech MX1000 losing connection issue.

Maybe there is interference with something like a phone or your wireless network. Do what you can to reduce the interference. If you conclude that there is no interference with anything else than it sounds like either the mouse or the receiver is just faulty.
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