[SOLVED] Logitech webcam video won't work. audio does

dutyman40kk · 06-30-2008, 05:47 PM

i have a logitech stx communicate webcam. when plugged in, it says that it detects a foreign USB device and it cannot recognize it. the audio does work however, when it is used.

i had a much older logitech quickcam, but that stopped working too, so when i got the new one, i realized it might be something i did wrong with the computer. any suggestions?

Houndog777 · 07-02-2008, 06:36 PM

Hi, are those the exact words that you receive? "A foreign USB Device"?
I've never heard of that error before.

Did you uninstall your old webcam, and logitech software properly from Add/Remove Programs, and restart your computer before installing your new one?

If not, uninstall all webcam software and drivers from Add/Remove Programs.
Restart your pc and have a look in Device Manager to make sure there are no webcam entries or yellow warnings or exclamation/question marks.
Delete any folders that your webcam software has left on your C:Drive; on the main drive and in Program Files.
Restart again and reinstall your new webcam.

dutyman40kk · 07-04-2008, 07:14 PM

works now. thanks!

06-30-2008, 05:47 PM	#1 (permalink)
dutyman40kk Registered User Join Date: Jan 2008 Posts: 22 OS: Windows XP service pack 2	[SOLVED] Logitech webcam video won't work. audio does i have a logitech stx communicate webcam. when plugged in, it says that it detects a foreign USB device and it cannot recognize it. the audio does work however, when it is used. i had a much older logitech quickcam, but that stopped working too, so when i got the new one, i realized it might be something i did wrong with the computer. any suggestions?

07-02-2008, 06:36 PM	#2 (permalink)
Houndog777 Tech Hardware TEam Join Date: May 2007 Location: Scotland, UK Posts: 2,686 OS: XPpro sp3 My System	Re: Logitech webcam video won't work. audio does Hi, are those the exact words that you receive? "A foreign USB Device"? I've never heard of that error before. Did you uninstall your old webcam, and logitech software properly from Add/Remove Programs, and restart your computer before installing your new one? If not, uninstall all webcam software and drivers from Add/Remove Programs. Restart your pc and have a look in Device Manager to make sure there are no webcam entries or yellow warnings or exclamation/question marks. Delete any folders that your webcam software has left on your C:Drive; on the main drive and in Program Files. Restart again and reinstall your new webcam. __________________

07-04-2008, 07:14 PM	#3 (permalink)
dutyman40kk Registered User Join Date: Jan 2008 Posts: 22 OS: Windows XP service pack 2	Re: Logitech webcam video won't work. audio does works now. thanks!