|
|
|
|
|||||
|
|
|
|
|
|
|||
| Welcome
to Tech Support Forum home to more then 136,000 problems solved. Issues
have included: Spyware, Malware, Virus Issues, Windows, Microsoft,
Linux, Networking, Security, Hardware, and Gaming Getting your
problem solved is as easy as: 1. Registering for a free account 2. Asking your question 3. Receiving an answer Registered members: * See fewer ads. * And much more..
|
| Want to know how to post a question? click here | Having problems with spyware and pop-ups? First Steps |
|
|||||||
| Other Hardware Support Support forum for other hardware; Mice, keyboards, PDAs |
 |
|
|
Thread Tools |
06-23-2008, 04:29 AM
|
#1 (permalink) |
|
Registered User
Join Date: Jun 2008
Posts: 1
OS: XP
|
Canon DR-5020 scanner driver problems
Hello,
I have recently aquired a Canon DR 5020 scanner which I am trying to install on an computer running under Windows XP Pro via a Adaptic AHA-2490 SCSI interface. I also have CapturePerfect V2.311, Canon's Proprietary software for this scanner, found and downloaded a file called 5020DRIT (which i assume stands for 5020 DR Isis and Twain drivers) which does seemly install driver files for the unit. The scanner runs fairly well when operating with the Capture Perfect software - except that the save to PDF file option does not work as the Capture Perfect software does not seem to be able to create a PDF file. I get an error that says PAFCV2.dll file not found. I can however save the scanned files to .tif format without a problem. The XP operating system, however, does not recognize the scanner. I am always prompted to load the device driver (it is expecting a *.inf file) on boot up of the XP system. The device manager of XP shows a ? by the scanner device description (? Canon 5020 SCSI Scanner Device). Under the driver tab it says no device drivers have been loaded or none are required for this device). When I ran the 5020DRIT.exe file to install the drivers, it did dump a lot of files into the C:\WINDOWS\PIXTRAN folder and in the process created this log file to confess to it's crimes: *** Installation Started 06/14/08 7:57 *** Title: Source: C:\PROGRA~1\DR-5020\SETUP.EXE File Copy: C:\WINDOWS\SYSTEM\PIXTH16.DLL File Copy: C:\WINDOWS\system32\PIXTH32.DLL File Copy: C:\WINDOWS\PIXTRAN\PIXAPP32.EXE File Copy: C:\WINDOWS\PIXTRAN\PIXDRV16.PXW File Copy: C:\WINDOWS\PIXTRAN\dr5kpixm.chn File Copy: C:\WINDOWS\PIXTRAN\dr5kpixm.chw File Copy: C:\WINDOWS\PIXTRAN\ca5080.pxw File Copy: C:\WINDOWS\Twain_32\ca5080\ca5080a.ds File Copy: C:\WINDOWS\Twain_32\ca5080\ca5080b.ds File Copy: C:\WINDOWS\Twain_32\hidedlg.exe File Overwrite: C:\WINDOWS\TWUNK_16.EXE File Overwrite: C:\WINDOWS\TWUNK_32.EXE File Overwrite: C:\WINDOWS\TWAIN_32.DLL File Overwrite: C:\WINDOWS\TWAIN.DLL File Overwrite: C:\WINDOWS\system32\TWPIX32.DLL File Overwrite: C:\WINDOWS\system32\MSVCRT20.DLL File Overwrite: C:\WINDOWS\SYSTEM\PIXDFLT.DLL File Overwrite: C:\WINDOWS\SYSTEM\PIXLOC.DLL File Overwrite: C:\WINDOWS\SYSTEM\PIXPERM.DLL File Copy: C:\WINDOWS\PIXTRAN\TESTAPP.EXE File Copy: C:\WINDOWS\PIXTRAN\APPINSTL.WRI Made Dir: C:\Documents and Settings\Administrator\Start Menu\Programs\ISIS Drivers Shell Link: C:\Documents and Settings\Administrator\Start Menu\Programs\ISIS Drivers\How to install into your application.lnk Date/Time: Following file not copied. File Copy: C:\WINDOWS\PIXTRAN\CA5080.LOC Version: Following file not copied. File Overwrite: C:\WINDOWS\system32\PIXDFLTN.DLL Version: Following file not copied. File Overwrite: C:\WINDOWS\system32\PIXLOCN.DLL Version: Following file not copied. File Copy: C:\WINDOWS\system32\PIXPERMN.DLL File Copy: C:\WINDOWS\PIXTRAN\TESTAPPN.EXE File Overwrite: C:\WINDOWS\system32\PIXMDLN.DLL File Copy: C:\WINDOWS\PIXTRAN\PIXMISIS.PXN File Overwrite: C:\WINDOWS\PIXTRAN\APPINSTL.WRI Shell Link: C:\Documents and Settings\Administrator\Start Menu\Programs\ISIS Drivers\How to install into your application.lnk File Copy: C:\WINDOWS\PIXTRAN\CA5080.LOC File Copy: C:\WINDOWS\PIXTRAN\CA5080.PX5 File Copy: C:\WINDOWS\PIXTRAN\CA5080.PXN File Copy: C:\WINDOWS\system32\PIXTHK32.DLL File Copy: C:\WINDOWS\SYSTEM\PIXTHK16.DLL User Rights: Admin There is no *.inf among these files so XP does not ever seem to find what it is looking for. What am I missing here? Any help would be greatly appreciated. |
|
     
|
|
06-29-2008, 05:34 PM
|
#2 (permalink) |
|
Tech Hardware TEam
|
Re: Canon DR-5020 scanner driver problems
Hi, the manual is on the CD, have you looked at installation? (no offence meant)
Also noticed this in your post, that was interesting........ Made Dir: C:\Documents and Settings\Administrator\Start Menu\Programs\ISIS Drivers Shell Link: C:\Documents and Settings\Administrator\Start Menu\Programs\ISIS Drivers\How to install into your application.lnk Does this have something to do with it? Other than those observations, I can only point you in hopefully the right direction for answers............. http://www.usa.canon.com/html/download/dr5020.html
__________________
|
|
|
|
|
06-30-2008, 11:27 AM
|
#3 (permalink) |
|
Registered User
Join Date: Jun 2008
Posts: 1
OS: xp
|
Re: Canon DR-5020 scanner driver problems
I am also having similar problems with installing this scanner. I'm in xp I have tried old and new drivers with no success. The install procedure seems to go well (except for clearing the yellow splat) but once I reboot, Windows sees the scanner as new hardware and wants to install the drivers. The odd thing is that I have it working on an older machine (still xp). The device manager still shows a yellow splat but I am not prompted to install the drivers and the programs function fine. I am starting to think that the issue is related to scsi somehow.
|
|
|
|
|
| Thread Tools | |
|
|
