DVD-Rom Trouble

berg9201 · 06-03-2008, 04:40 PM

My DVD player in a Philips. The main program I use is CyberLink Power DVD. Everytime I put a DVD in I get an error message that it needs to shut down. So when I open it with Real Audio, I get no sound. It will play audio CDs OK but will not play sound on a DVD. The picture is OK. All other sounds are also OK, I can play music on my media players and my system sounds work fine. I have tried doing a windows XP System Restore and that made no difference. I have looked in Device Manager to see if there are any problems showing, but everything appears to be fine.

TyDeacon · 06-03-2008, 04:48 PM

You may have to remove the Upper and Lower Filters in the registry. Here is the path: [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]
"UpperFilters"=-
"LowerFilters"=-
Right click each one and select Delete.

berg9201 · 06-03-2008, 05:25 PM

Thanks. I'll try that.

06-03-2008, 04:40 PM	#1 (permalink)
berg9201 Registered User Join Date: Jun 2008 Posts: 2 OS: XP	DVD-Rom Trouble My DVD player in a Philips. The main program I use is CyberLink Power DVD. Everytime I put a DVD in I get an error message that it needs to shut down. So when I open it with Real Audio, I get no sound. It will play audio CDs OK but will not play sound on a DVD. The picture is OK. All other sounds are also OK, I can play music on my media players and my system sounds work fine. I have tried doing a windows XP System Restore and that made no difference. I have looked in Device Manager to see if there are any problems showing, but everything appears to be fine.

06-03-2008, 04:48 PM	#2 (permalink)
TyDeacon Registered User Join Date: Aug 2007 Posts: 287 OS: XP	Re: DVD-Rom Trouble You may have to remove the Upper and Lower Filters in the registry. Here is the path: [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}] "UpperFilters"=- "LowerFilters"=- Right click each one and select Delete.

06-03-2008, 05:25 PM	#3 (permalink)
berg9201 Registered User Join Date: Jun 2008 Posts: 2 OS: XP	Re: DVD-Rom Trouble Thanks. I'll try that.