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Other Hardware Support Support forum for other hardware; Mice, keyboards, PDAs

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Old 05-12-2008, 08:02 AM   #1 (permalink)
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[SOLVED] Keyboard driver problem

My laptop is compaq presario v3713au. . .the keyboard always giving me problem since i bought it..the letter that appear on screen isn't the key i pressed on the board..it's everywhere and it's hard for me to figure out which key is for which letter..someone please help..
Tom
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Old 05-13-2008, 01:42 AM   #2 (permalink)
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Re: Keyboard driver problem

Hi

Is the correct keyboard layout installed?

Look in Control panel >> Regional settings.
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Old 05-13-2008, 05:05 AM   #3 (permalink)
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Re: Keyboard driver problem

Yes..it's right..so i think this is not the problem. . .any other idea on this problem?
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Old 05-13-2008, 06:01 AM   #4 (permalink)
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Re: Keyboard driver problem

What language is:
The keyboard?
The Windows version?
The installed keyboard in Control panel?
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Old 05-13-2008, 07:19 AM   #5 (permalink)
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Re: Keyboard driver problem

Keyboard language is english(united kingdom),running on windows xp sp2..pci\ven number - ACPI\PNP0303\4&2FD10A02&0
think it might help. . .:-)
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Old 05-13-2008, 07:50 AM   #6 (permalink)
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Re: Keyboard driver problem

Have you installed English (UK) keyboard in Control panel >> Regional and language options?

Otherwise the signs on screen will not match the key you pressed.
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Old 05-13-2008, 08:00 AM   #7 (permalink)
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Re: Keyboard driver problem

Yes i did for both 'standard n format' and 'location'. . .but the problem still occur. . .is this got something with the driver?
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Old 05-13-2008, 08:06 AM   #8 (permalink)
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Re: Keyboard driver problem

I read a thread in this forum saying that a keyboard only need special driver if it got extra keys on it..well,my laptop got FN key,sleep and etc. . .they are extra keys right?currently it's using windows installed driver..
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Old 05-13-2008, 08:13 AM   #9 (permalink)
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Re: Keyboard driver problem

You could try uninstalling the keyboard in Device manager - then restart and let Windows reinstall the driver.
But, I doubt that will help...

Was the computer bought in the UK?
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Old 05-13-2008, 08:18 AM   #10 (permalink)
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Re: Keyboard driver problem

No. . .i bought it in asean region. . .malaysia to be percise. . .is there any difference in the keyboard layout between these regions?if there is,then how do the windows detect them when i installed?
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Old 05-13-2008, 08:38 AM   #11 (permalink)
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Re: Keyboard driver problem

What does the keyboard look like?

Try the Malay (Malaysia) input layout:

lang.jpg
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Old 05-13-2008, 09:11 AM   #12 (permalink)
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Re: Keyboard driver problem

Tried changing the keyboard layout to malay. . .but the problem is still there. . .when i use external keyboard,the problem still occur. . .
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Old 05-13-2008, 09:15 AM   #13 (permalink)
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Re: Keyboard driver problem

Gotcha!it worked:-)thanx a lot for your help:-)
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Old 05-13-2008, 09:16 AM   #14 (permalink)
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Re: Keyboard driver problem

Is it working with the Malay layout?
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Old 05-13-2008, 09:21 AM   #15 (permalink)
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Re: Keyboard driver problem

Yes. . .it's using malay - US. . .a bit weird though. . .thanks again:-)
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Old 05-13-2008, 09:22 AM   #16 (permalink)
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Re: Keyboard driver problem

I'm glad it's working now.
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