mouse problems help

minime1976 · 04-19-2008, 08:54 AM

hi im new to the site so im not sure im in the right place i have a problem with my mouse i've just installed windows xp the mouse was work at first but it stopped responding i had an error message saying hid.dll file missing manage to get pass that and now the mouse dont work tryed installing drivers but still nothing my mouse is a razor diamonback the light is on but cant move it plz help

if its because that file is missing how can i fix it

oldmn · 04-19-2008, 09:43 AM

Hi minime1976 Welcome to TSF

Have you tried a differant mouse?
Have you searched for drivers for the Razor mouse?

minime1976 · 04-19-2008, 10:16 AM

hi thanx for helping me i've tryed diff mouse still same thing tryed drivers they wont work i keep getting different errors when trying to install windows xp one being hid.dll file being missing and another fsvga.sys im having device install errors could these be the cause and can they be fix im greatful for all the help you guys can give.

**Terrister** · 04-19-2008, 11:10 AM

See if you can boot into safe mode.
If so and you have a mouse, go to the system control panel,hardware tab and click on the device manager button. Click on the + next to mice. Click on your mouse and then click on the red X at the top. It will ask you if you want to delete it. Say yes. If it does not make reboot, still do so. When you go back into Windows it should reinstall the mouse.

minime1976 · 04-19-2008, 11:38 AM

ok ty i will try that and get back to you and let you know what happens

04-19-2008, 08:54 AM	#1 (permalink)
minime1976 Registered User Join Date: Apr 2008 Posts: 3 OS: xp	mouse problems help hi im new to the site so im not sure im in the right place i have a problem with my mouse i've just installed windows xp the mouse was work at first but it stopped responding i had an error message saying hid.dll file missing manage to get pass that and now the mouse dont work tryed installing drivers but still nothing my mouse is a razor diamonback the light is on but cant move it plz helpif its because that file is missing how can i fix it Last edited by minime1976 : 04-19-2008 at 09:11 AM.

04-19-2008, 09:43 AM	#2 (permalink)
oldmn Hardware Tech Join Date: Oct 2005 Location: Gig Harbor Wa Posts: 2,137 OS: XP Pro SP3 X 3 My System	Re: mouse problems help Hi minime1976 Welcome to TSF Have you tried a differant mouse? Have you searched for drivers for the Razor mouse? __________________ AVG \| MEMTEST86 \| Zone Alarm \| XXCLONE \| Adaware \| Beyond Compare \| Everest If TSF has helped you, Tell us about it! or Donate to help keep the site up! Sorry no PM's for problems.

04-19-2008, 10:16 AM	#3 (permalink)
minime1976 Registered User Join Date: Apr 2008 Posts: 3 OS: xp	Re: mouse problems help hi thanx for helping me i've tryed diff mouse still same thing tryed drivers they wont work i keep getting different errors when trying to install windows xp one being hid.dll file being missing and another fsvga.sys im having device install errors could these be the cause and can they be fix im greatful for all the help you guys can give.

04-19-2008, 11:10 AM	#4 (permalink)
Terrister Moderator Hardware Forum Join Date: Apr 2005 Location: West Georgia, USA Posts: 6,844 OS: Xp	Re: mouse problems help See if you can boot into safe mode. If so and you have a mouse, go to the system control panel,hardware tab and click on the device manager button. Click on the + next to mice. Click on your mouse and then click on the red X at the top. It will ask you if you want to delete it. Say yes. If it does not make reboot, still do so. When you go back into Windows it should reinstall the mouse. __________________

04-19-2008, 11:38 AM	#5 (permalink)
minime1976 Registered User Join Date: Apr 2008 Posts: 3 OS: xp	Re: mouse problems help ok ty i will try that and get back to you and let you know what happens