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Old 04-18-2008, 01:24 PM   #1 (permalink)
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Microsoft Media Pro Keyboard Volume Buttons Not Working

I just purchased the MS Media Digital Pro keyboard and everything works except my volume up and down buttons. The mute button will work but I can't control the volume. I have WINXP home version on a Dell 4100 series desktop with SP2 installed. Everything else works just fine but I can't seem to figure out how to program the volume buttons. They should work on their own I would have thought.
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Old 04-18-2008, 02:27 PM   #2 (permalink)
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Re: Microsoft Media Pro Keyboard Volume Buttons Not Working

Most multimedia keyboards require a program to be loaded to make the "extra" buttons work. Did you install the program from the cd?
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Old 04-18-2008, 05:22 PM   #3 (permalink)
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Re: Microsoft Media Pro Keyboard Volume Buttons Not Working

Yes, I installed the software CD. I've gone to the control panel for the key assignments but there is no adjustment for up and down, just the mute/unmute
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Old 04-19-2008, 06:49 AM   #4 (permalink)
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Re: Microsoft Media Pro Keyboard Volume Buttons Not Working

Try the software from the web to see if it fixes this.
http://www.microsoft.com/downloads/d...DisplayLang=en
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Old 04-19-2008, 09:00 AM   #5 (permalink)
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Re: Microsoft Media Pro Keyboard Volume Buttons Not Working

Sorry, the link was broken.
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Old 04-19-2008, 11:04 AM   #6 (permalink)
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Re: Microsoft Media Pro Keyboard Volume Buttons Not Working

Let's try this one.
http://www.soft32.com/download_172369.html
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Old 04-19-2008, 12:14 PM   #7 (permalink)
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Re: Microsoft Media Pro Keyboard Volume Buttons Not Working

Thanks, I'll give it a try :-)
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Old 04-19-2008, 12:18 PM   #8 (permalink)
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Re: Microsoft Media Pro Keyboard Volume Buttons Not Working

I looked at the download... my driver version is 6.1.248.0 but the location said it was for Microsoft USB Digital Media Pro Keyboard (IntelliType Pro) 5.20.413.0. Do you feel that might help correct the problem or is an older driver?
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Old 04-20-2008, 07:19 AM   #9 (permalink)
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Re: Microsoft Media Pro Keyboard Volume Buttons Not Working

Let's try this another way. If it works, it is easier.

Go to the system control panel
Hardware tab and device manager button
now click the plus next to keyboards
double click on the microsoft keyboard
Driver tab
Click on the roll back driver
It may ask something like "are you sure"
say yes
reboot and see if this helps
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Old 04-20-2008, 09:15 AM   #10 (permalink)
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Re: Microsoft Media Pro Keyboard Volume Buttons Not Working

Why I want to roll back the drivers if the first drivers didn't work and I've just updated to the newest drivers available and it still doesn't work?

It's probably a Dell/Microsoft thing. Don't know why Dell can't make their products to work with other pheriphals... I'd buy more of their stuff... Because of this kind of problems I'm more inclinded to buy other brands.. bah!
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Old 04-20-2008, 03:02 PM   #11 (permalink)
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Re: Microsoft Media Pro Keyboard Volume Buttons Not Working

Dell does make strange computers.

It may work with a usb hub.

Another idea is get a pci usb card. These normally behave better than onboard.
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