External hdd slower connection

error message · 01-28-2008, 03:17 AM

i have an external hdd for 2years now. recently ive noticed that upon connecting it to my pc it tends to come up with the message that the usb port connected to it is not usb 2.0 (the bubble that pops up at the bottom right in the task bar - click here to here to see what ports are available.....etc.)

it doesnt happen all the time ...around 1 in 3 times roughly...

the pc i connect it to is capable of usb 2 speeds and iis always connected to that port.

the external hdd is powered though the mains but doesnt have a power switch on the hdd case...so as it always connected through the usb....when i need to access the ext. hdd i just plug it in (as i dont want it to be on all the time.)

...any reasons why it comes up with that message??....i found that when it says that, it only operates at the slower usb 1.1 speed.

2pistolpacker · 01-28-2008, 03:56 AM

Hi error message, I have also encounter that problem before, when you unplug and replug a device many times the contacts on the cable from the device get loose or worn. First try a different usb socket, then I would try a new, good quality cable for the hard drive. Mike

**speedster123** · 01-28-2008, 07:10 AM

http://windowshelp.microsoft.com/Win...3c8a81033.mspx
in the device manager click view then show hidden devices..any yellow flags?

uninstall all usb entries in safe mode and reboot twice

craigwatanabe · 01-28-2008, 09:34 PM

On some motherboards front mounted USB connections are limited to 1.1 while the I/O panel USB ports can be the faster 2.0 Try moving the USB connector to the back of the computer. Are you running XP SP 2?

01-28-2008, 03:17 AM	#1 (permalink)
error message Registered User Join Date: May 2006 Location: London, UK Posts: 271 OS: XP Pro/Home/Vista ULT	External hdd slower connection i have an external hdd for 2years now. recently ive noticed that upon connecting it to my pc it tends to come up with the message that the usb port connected to it is not usb 2.0 (the bubble that pops up at the bottom right in the task bar - click here to here to see what ports are available.....etc.) it doesnt happen all the time ...around 1 in 3 times roughly... the pc i connect it to is capable of usb 2 speeds and iis always connected to that port. the external hdd is powered though the mains but doesnt have a power switch on the hdd case...so as it always connected through the usb....when i need to access the ext. hdd i just plug it in (as i dont want it to be on all the time.) ...any reasons why it comes up with that message??....i found that when it says that, it only operates at the slower usb 1.1 speed. __________________ everything that has a beginning has an end... "To define recursion, ...we must first define recursion."

01-28-2008, 03:56 AM	#2 (permalink)
2pistolpacker Registered User Join Date: Dec 2007 Location: Lenexa, Ks Posts: 1,038 OS: Win XP Pro My System	Re: External hdd slower connection Hi error message, I have also encounter that problem before, when you unplug and replug a device many times the contacts on the cable from the device get loose or worn. First try a different usb socket, then I would try a new, good quality cable for the hard drive. Mike __________________ Speak kindly to me, beloved master. Revel in my unconditional love, and give me every minute that you can spare, for my time with you is short. --Your faithful dog Last edited by 2pistolpacker; 01-28-2008 at 03:57 AM.

01-28-2008, 07:10 AM	#3 (permalink)
speedster123 Mentor Join Date: Oct 2006 Location: United States-New York-Long Island Posts: 5,223 OS: xp pro SP3	Re: External hdd slower connection http://windowshelp.microsoft.com/Win...3c8a81033.mspx in the device manager click view then show hidden devices..any yellow flags? uninstall all usb entries in safe mode and reboot twice __________________ Last edited by speedster123; 01-28-2008 at 07:12 AM.

01-28-2008, 09:34 PM	#4 (permalink)
craigwatanabe Registered User Join Date: Jan 2008 Posts: 299 OS: xp	Re: External hdd slower connection On some motherboards front mounted USB connections are limited to 1.1 while the I/O panel USB ports can be the faster 2.0 Try moving the USB connector to the back of the computer. Are you running XP SP 2?