Monitor problem

nightspiritwing · 08-24-2007, 09:18 PM

Welp, we got this computer from a friend and it wasn't working at first so we re-installed everything and everything seemed to be working fine. THe only problem was when we tried to play the game WoW, it said there was a error and no display found... at that point the monitor was on and running. But we decided to check the video card and whatnot tomake sure everything was fine so we turned it off and rebooted it. When we rebooted it, we got RGB No signal found, and the monitor now shuts off right after that...what could be wrong? we even tried a working monitor on that same computer and got the same thing.

08-24-2007, 09:36 PM

Hi and welcome to TSF

My first question is is this a onboard graphics card or is it a pci-e/pci card? Like do you connect it to a pci card or through the system board? Just answering this question I will know what you have to do with this problem.

nightspiritwing · 08-24-2007, 09:38 PM

it's a pci Card

we tried a brand new vid card too...and no luck

08-24-2007, 09:40 PM

First I would like you to take out the card and then reseat it back into the slot. Meaning just take the card out and put it back in again (then test the monitor). If it does not work you have to replace the card.

nightspiritwing · 08-24-2007, 09:42 PM

we have tried that and no luck, then we tried by buying a new card and even the new card had no luck with our monitor

and thanks for the welcome :) wish I found out about this sooner

08-24-2007, 09:50 PM

Okay, now I would like you to go to the BIOS and I would like you to tell me your temperatures and voltages. To access the BIOS keep tapping the Delete key and if this does not work check your system manual for opening it. I would like you to tell me the voltages and the temps. Please post back! This will tell if it is the motherboard or the Power Supply Unit (PSU) that has failed.

Hoping for the best!!

nightspiritwing · 08-24-2007, 09:52 PM

we dont have a manual because it was a computer given to us from someone else...and the monitor wont turn on so how do we go about checking the bios?

08-24-2007, 09:55 PM

You would keep tapping the "Delete" key and it should open it up. If this key does not work you could try the F1, F2, F8, F11, or F12 keys. One of those should get you into the BIOS. Then look for something like Hardware Monitoring or something to that effect

nightspiritwing · 08-24-2007, 09:56 PM

so press the delete key and we should get something even if the monitor isn't working and it's completely black?

it pretty much goes from on *green* to hibernate or shutdown *orange*

HawMan · 08-24-2007, 09:58 PM

Out of Curiousity, What is the Specification of this system, And what PSU is in it?

nightspiritwing · 08-24-2007, 09:59 PM

this was aparently a built computer...so how would we find out the specs andwhatnot?

08-24-2007, 10:01 PM

Oh my God I am so sorry. I am not thinking right at all (it must be because it is so late at night; I don't usually work this late). Since we cant get a picture in I would usually use a multimeter but since I am not on job there I can not do this so its a 50/50 chance. It could be your PSU or it could be your motherboard. I say its a motherboard problem. You should replace the motherboard and if you still do not get a signal replace the PSU. I am sorry that we can not perfectly isolate the issue but atliest we isolated 2 components. First replace the motherboard and if it still dosen't work replace the PSU.

nightspiritwing · 08-24-2007, 10:02 PM

that's what I was thinking which is unfortunate...but why would it work and then all of a sudden just stop?

08-24-2007, 10:04 PM

I'm not actually sure. It could be a number of things ranging from a surge of energy shorting out the board. Also I got another idea when your computer starts up do the fans and hard drives make any sounds?

nightspiritwing · 08-24-2007, 10:05 PM

yes everything runs and the fans all work just fine

08-24-2007, 10:06 PM

Then it is probably your motherboard and not the PSU. Even though this could also mean a "partial" failure of the PSU but I am very much leaning towards your system board.

nightspiritwing · 08-24-2007, 10:08 PM

ok now my next question is...we are paying 450 for this computer just the tower no screen *just borrowing the screen* you think it's worth replacing the mother board for?which is another 100-ormore* or would it be more cost efficient just returning thiers and buying a new computer?

08-24-2007, 10:11 PM

Can you post the stats of the system for me so I can look over it as cost? Please post system specs.

nightspiritwing · 08-24-2007, 10:14 PM

unfortunatly I dont have any imformation on it...no stats or anything

a good place to get a vid card would be? :) just in case...what we probaly will end up doing is buying a motherboard and taking that out of the initial price they wanted on the computer itself

08-24-2007, 10:23 PM

Seems like a good thing to do and also a great great company for graphics cards are nVidia!! They are the best around and they compete with the other highest ATI graphics cards from AMD Processors. You should buy an nVidia Card (you can usually find them at Best Buy, Circuit City, and I really don't know but maybe WalMart).

08-24-2007, 09:18 PM	#1 (permalink)
nightspiritwing Registered User Join Date: Aug 2007 Posts: 14 OS: Windows XP	Monitor problem Welp, we got this computer from a friend and it wasn't working at first so we re-installed everything and everything seemed to be working fine. THe only problem was when we tried to play the game WoW, it said there was a error and no display found... at that point the monitor was on and running. But we decided to check the video card and whatnot tomake sure everything was fine so we turned it off and rebooted it. When we rebooted it, we got RGB No signal found, and the monitor now shuts off right after that...what could be wrong? we even tried a working monitor on that same computer and got the same thing. Last edited by nightspiritwing; 08-24-2007 at 09:27 PM.

08-24-2007, 09:36 PM	#2 (permalink)
techpro5238 Guest Posts: n/a OS:	Re: Monitor problem Hi and welcome to TSF My first question is is this a onboard graphics card or is it a pci-e/pci card? Like do you connect it to a pci card or through the system board? Just answering this question I will know what you have to do with this problem.

08-24-2007, 09:38 PM	#3 (permalink)
nightspiritwing Registered User Join Date: Aug 2007 Posts: 14 OS: Windows XP	Re: Monitor problem it's a pci Card we tried a brand new vid card too...and no luck Last edited by nightspiritwing; 08-24-2007 at 09:40 PM.

08-24-2007, 09:40 PM	#4 (permalink)
techpro5238 Guest Posts: n/a OS:	Re: Monitor problem First I would like you to take out the card and then reseat it back into the slot. Meaning just take the card out and put it back in again (then test the monitor). If it does not work you have to replace the card.

08-24-2007, 09:42 PM	#5 (permalink)
nightspiritwing Registered User Join Date: Aug 2007 Posts: 14 OS: Windows XP	Re: Monitor problem we have tried that and no luck, then we tried by buying a new card and even the new card had no luck with our monitor and thanks for the welcome :) wish I found out about this sooner Last edited by nightspiritwing; 08-24-2007 at 09:44 PM.

08-24-2007, 09:50 PM	#6 (permalink)
techpro5238 Guest Posts: n/a OS:	Re: Monitor problem Okay, now I would like you to go to the BIOS and I would like you to tell me your temperatures and voltages. To access the BIOS keep tapping the Delete key and if this does not work check your system manual for opening it. I would like you to tell me the voltages and the temps. Please post back! This will tell if it is the motherboard or the Power Supply Unit (PSU) that has failed. Hoping for the best!!

08-24-2007, 09:52 PM	#7 (permalink)
nightspiritwing Registered User Join Date: Aug 2007 Posts: 14 OS: Windows XP	Re: Monitor problem we dont have a manual because it was a computer given to us from someone else...and the monitor wont turn on so how do we go about checking the bios?

08-24-2007, 09:55 PM	#8 (permalink)
techpro5238 Guest Posts: n/a OS:	Re: Monitor problem You would keep tapping the "Delete" key and it should open it up. If this key does not work you could try the F1, F2, F8, F11, or F12 keys. One of those should get you into the BIOS. Then look for something like Hardware Monitoring or something to that effect

08-24-2007, 09:56 PM	#9 (permalink)
nightspiritwing Registered User Join Date: Aug 2007 Posts: 14 OS: Windows XP	Re: Monitor problem so press the delete key and we should get something even if the monitor isn't working and it's completely black? it pretty much goes from on green to hibernate or shutdown orange Last edited by nightspiritwing; 08-24-2007 at 09:57 PM.

08-24-2007, 09:58 PM	#10 (permalink)
HawMan Liam Join Date: May 2006 Location: Edinburgh, Scotland Posts: 2,939 OS: Win XP My System	Re: Monitor problem Out of Curiousity, What is the Specification of this system, And what PSU is in it? __________________ Please Consider Donating to keep the site free.

08-24-2007, 09:59 PM	#11 (permalink)
nightspiritwing Registered User Join Date: Aug 2007 Posts: 14 OS: Windows XP	Re: Monitor problem this was aparently a built computer...so how would we find out the specs andwhatnot?

08-24-2007, 10:01 PM	#12 (permalink)
techpro5238 Guest Posts: n/a OS:	Re: Monitor problem Oh my God I am so sorry. I am not thinking right at all (it must be because it is so late at night; I don't usually work this late). Since we cant get a picture in I would usually use a multimeter but since I am not on job there I can not do this so its a 50/50 chance. It could be your PSU or it could be your motherboard. I say its a motherboard problem. You should replace the motherboard and if you still do not get a signal replace the PSU. I am sorry that we can not perfectly isolate the issue but atliest we isolated 2 components. First replace the motherboard and if it still dosen't work replace the PSU.

08-24-2007, 10:02 PM	#13 (permalink)
nightspiritwing Registered User Join Date: Aug 2007 Posts: 14 OS: Windows XP	Re: Monitor problem that's what I was thinking which is unfortunate...but why would it work and then all of a sudden just stop?

08-24-2007, 10:04 PM	#14 (permalink)
techpro5238 Guest Posts: n/a OS:	Re: Monitor problem I'm not actually sure. It could be a number of things ranging from a surge of energy shorting out the board. Also I got another idea when your computer starts up do the fans and hard drives make any sounds?

08-24-2007, 10:05 PM	#15 (permalink)
nightspiritwing Registered User Join Date: Aug 2007 Posts: 14 OS: Windows XP	Re: Monitor problem yes everything runs and the fans all work just fine

08-24-2007, 10:06 PM	#16 (permalink)
techpro5238 Guest Posts: n/a OS:	Re: Monitor problem Then it is probably your motherboard and not the PSU. Even though this could also mean a "partial" failure of the PSU but I am very much leaning towards your system board.

08-24-2007, 10:08 PM	#17 (permalink)
nightspiritwing Registered User Join Date: Aug 2007 Posts: 14 OS: Windows XP	Re: Monitor problem ok now my next question is...we are paying 450 for this computer just the tower no screen just borrowing the screen you think it's worth replacing the mother board for?which is another 100-ormore* or would it be more cost efficient just returning thiers and buying a new computer? Last edited by nightspiritwing; 08-24-2007 at 10:10 PM.

08-24-2007, 10:11 PM	#18 (permalink)
techpro5238 Guest Posts: n/a OS:	Re: Monitor problem Can you post the stats of the system for me so I can look over it as cost? Please post system specs.

08-24-2007, 10:14 PM	#19 (permalink)
nightspiritwing Registered User Join Date: Aug 2007 Posts: 14 OS: Windows XP	Re: Monitor problem unfortunatly I dont have any imformation on it...no stats or anything a good place to get a vid card would be? :) just in case...what we probaly will end up doing is buying a motherboard and taking that out of the initial price they wanted on the computer itself

08-24-2007, 10:23 PM	#20 (permalink)
techpro5238 Guest Posts: n/a OS:	Re: Monitor problem Seems like a good thing to do and also a great great company for graphics cards are nVidia!! They are the best around and they compete with the other highest ATI graphics cards from AMD Processors. You should buy an nVidia Card (you can usually find them at Best Buy, Circuit City, and I really don't know but maybe WalMart).