PC crashing, particuarly in Word

Sticky Supreme · 05-07-2007, 03:32 PM

First of all, I'm really not sure where this should go, so sorry if it's in the wrong place...

------------------------------

Hi, recently Microsoft Word has been causing my PC to crash. Within minutes of opening the program, my monitor suddenly goes into standby. The system appears to still be on as I can hear the fans etc. going.

I have tried uninstalling and re-installing, I even acquired a newer version of office and installed that instead, but for some reason the problem persists.

I also formatted the PC yesterday (not simply to try and solve this problem, though I hoped it would anyway) but still no luck.
In fact, since formatting, the system was extremely prone to crashing as described above, then restarting, but in any situation instead of just when using Word. This did happen occasionally before the format, but not often.
However, I seem to have fixed that by turning Hardware Acceleration all the way down (though I'd obviously rather not have to do this).
Anyway, even having done that, the problem persists in Word.

Does anyone have a clue what's going on?

Any help would be greatly appreciated.

JohnthePilot · 05-07-2007, 03:42 PM

If you've reinstalled XP and the problem persists, I would suspect something wrong with your hardware. How old is your machine? Have you given it a spring clean lately. Make sure there is no dust in your machine and check all your connections. Also run a test of your memory using Memtest. If none of that works, post back together with your system specs.

**hwm54112** · 05-07-2007, 11:19 PM

Check your paths and backup docs for corrupt or illegal names/characters

05-07-2007, 03:32 PM	#1 (permalink)
Sticky Supreme Registered User Join Date: Mar 2006 Location: Northern ireland Posts: 71 OS: Vista HP	PC crashing, particuarly in Word First of all, I'm really not sure where this should go, so sorry if it's in the wrong place... ------------------------------ Hi, recently Microsoft Word has been causing my PC to crash. Within minutes of opening the program, my monitor suddenly goes into standby. The system appears to still be on as I can hear the fans etc. going. I have tried uninstalling and re-installing, I even acquired a newer version of office and installed that instead, but for some reason the problem persists. I also formatted the PC yesterday (not simply to try and solve this problem, though I hoped it would anyway) but still no luck. In fact, since formatting, the system was extremely prone to crashing as described above, then restarting, but in any situation instead of just when using Word. This did happen occasionally before the format, but not often. However, I seem to have fixed that by turning Hardware Acceleration all the way down (though I'd obviously rather not have to do this). Anyway, even having done that, the problem persists in Word. Does anyone have a clue what's going on? Any help would be greatly appreciated.

05-07-2007, 03:42 PM	#2 (permalink)
JohnthePilot Manager, TSF Articles Join Date: Mar 2006 Location: Cheltenham, near Wales. Posts: 30,911 OS: XP Home SP3, PCLinux, Vista Home Premium SP1 My System Blog Entries: 1	Re: PC crashing, particuarly in Word If you've reinstalled XP and the problem persists, I would suspect something wrong with your hardware. How old is your machine? Have you given it a spring clean lately. Make sure there is no dust in your machine and check all your connections. Also run a test of your memory using Memtest. If none of that works, post back together with your system specs. __________________ Submit New Articles Here If you feel that TSF has helped you please make a donationand help to keep the forum free Cenedl heb iaith, cenedl heb galon Folding@Home - Team 85015

05-07-2007, 11:19 PM	#3 (permalink)
hwm54112 TSF Enthusiast Join Date: Oct 2005 Posts: 2,233 OS: WINXP	Re: PC crashing, particuarly in Word Check your paths and backup docs for corrupt or illegal names/characters