Mouse Cursor still "sticking" Cleared of malware via HJT forum.

pgorgor · 03-14-2007, 11:23 AM

The following post is the original text from my first post in this forum. I have been through the malware removal process thanks to tetonbob in the HJT forum. Together we determined that the issue is not related to malware.

Original Post:

"I have a problem with my mouse. It happens often enough to be an annoyance, especially while gaming. I use a microsoft USB wireless, but I have tried swapping it with a wired serial mouse, and a USB wired mouse all with the same problem. The problem is at random times the mouse cursor will stop moving and I get no response from either the buttons, or moving the mouse. The mouse will not respond until I press a button on the keyboard. Once I press a button, any button, on the KB the mouse goes back to working just fine until it sticks again. this can happen a hundred times an hour depending on usage. it happens whether I have applications open and running or not. I have tried updating the USB and mouse drivers with no effect. can anyone give me a clue as to how I can fix this annoying problem?"

The only conclusion I can reach is that it is probably hardware related. I will cease troubleshooting this problem until I receive a response from your team so that niether of us will be wasting our time.

Thanks for all of your help.

pgorgor · 03-16-2007, 06:47 PM

Bump a bump

**Doby** · 03-16-2007, 07:04 PM

You said you updated the mouse drivers but did you remove the old mouse drivers before installing the new one? If no I would remove the drivers then reinstall the latest.

What kind of keyboard do you have, usb,wireless? Try removing and reinstalling the drivers for this also.

Can you try a ps2 keyboard and mouse?

**speedster123** · 03-17-2007, 01:21 PM

Follow Doby's suggestions
Out of curiosity, did you overclock your rig?
Is your device manager clean? No yellow alerts?

03-14-2007, 11:23 AM	#1 (permalink)
pgorgor Registered User Join Date: Feb 2007 Posts: 13 OS: XP	Mouse Cursor still "sticking" Cleared of malware via HJT forum. The following post is the original text from my first post in this forum. I have been through the malware removal process thanks to tetonbob in the HJT forum. Together we determined that the issue is not related to malware. Original Post: "I have a problem with my mouse. It happens often enough to be an annoyance, especially while gaming. I use a microsoft USB wireless, but I have tried swapping it with a wired serial mouse, and a USB wired mouse all with the same problem. The problem is at random times the mouse cursor will stop moving and I get no response from either the buttons, or moving the mouse. The mouse will not respond until I press a button on the keyboard. Once I press a button, any button, on the KB the mouse goes back to working just fine until it sticks again. this can happen a hundred times an hour depending on usage. it happens whether I have applications open and running or not. I have tried updating the USB and mouse drivers with no effect. can anyone give me a clue as to how I can fix this annoying problem?" The only conclusion I can reach is that it is probably hardware related. I will cease troubleshooting this problem until I receive a response from your team so that niether of us will be wasting our time. Thanks for all of your help.

03-16-2007, 06:47 PM	#2 (permalink)
pgorgor Registered User Join Date: Feb 2007 Posts: 13 OS: XP	Re: Mouse Cursor still "sticking" Cleared of malware via HJT forum. Bump a bump

03-16-2007, 07:04 PM	#3 (permalink)
Doby Moderator Hardware Team Join Date: Jan 2006 Location: Central PA (USA) Posts: 8,083 OS: XP sp2/ Vista My System	Re: Mouse Cursor still "sticking" Cleared of malware via HJT forum. You said you updated the mouse drivers but did you remove the old mouse drivers before installing the new one? If no I would remove the drivers then reinstall the latest. What kind of keyboard do you have, usb,wireless? Try removing and reinstalling the drivers for this also. Can you try a ps2 keyboard and mouse? __________________ Would you like to help TSF fight cancer and other diseases??? JOIN TEAM TSF

03-17-2007, 01:21 PM	#4 (permalink)
speedster123 Mentor Join Date: Oct 2006 Location: United States-New York-Long Island Posts: 5,223 OS: xp pro SP3	Re: Mouse Cursor still "sticking" Cleared of malware via HJT forum. Follow Doby's suggestions Out of curiosity, did you overclock your rig? Is your device manager clean? No yellow alerts? __________________