Logitech QuickCam 4000 snap button not working

Pilot_51 · 03-10-2007, 11:57 PM

Hi, I've been having this problem since I gave my system a major upgrade (nearly everything in the case). The button on my QuickCam 4000 no longer works to snap pictures when it is being used on a compatible app (notably the webcam viewer in Windows Explorer which I use most). I've reinstalled the QuickCam drivers several times, being sure to clear out everything between reinstalls, but still no luck.
Any help would be greatly appreciated, there's some pictures I have to take that could really use the button.

Power Supply: X-Power 550W 20A (+12v)
Motherboard: Foxconn C51XEM2AA-8EKRS2H
CPU: AM2 AMD Athlon 64 X2 4200+ 2.2GHz.
RAM: G.SKILL DDR2 800MHz 2GB (1GB x2)
Video Card: Chaintech nVidia GeForce 7600GS PCI-E 512MB
Hard Drive: Hitachi SATA 160GB
Operating System: Windows XP Home 32bit SP2

**speedster123** · 03-11-2007, 05:45 AM

http://www.logitech.com/index.cfm/do...id=6023,osid=1
This is the latest driver which require directX9
Check your device manager, in there, click"view" then click "show hidden devices"
Remove any yellow alerts

Pilot_51 · 03-11-2007, 07:48 AM

Ah, new drivers, I didn't see that coming.
Device Manager shows no problems aside from a few disabled devices which I'm not using, one of them I usually have disabled is the webcam microphone which sometimes gets in the way since I use a headset.
The new drivers didn't fix the problem.

03-10-2007, 11:57 PM	#1 (permalink)
Pilot_51 Registered User Join Date: Jun 2005 Location: Michigan Posts: 47 OS: Windows XP Home SP2	Logitech QuickCam 4000 snap button not working Hi, I've been having this problem since I gave my system a major upgrade (nearly everything in the case). The button on my QuickCam 4000 no longer works to snap pictures when it is being used on a compatible app (notably the webcam viewer in Windows Explorer which I use most). I've reinstalled the QuickCam drivers several times, being sure to clear out everything between reinstalls, but still no luck. Any help would be greatly appreciated, there's some pictures I have to take that could really use the button. Power Supply: X-Power 550W 20A (+12v) Motherboard: Foxconn C51XEM2AA-8EKRS2H CPU: AM2 AMD Athlon 64 X2 4200+ 2.2GHz. RAM: G.SKILL DDR2 800MHz 2GB (1GB x2) Video Card: Chaintech nVidia GeForce 7600GS PCI-E 512MB Hard Drive: Hitachi SATA 160GB Operating System: Windows XP Home 32bit SP2

03-11-2007, 05:45 AM	#2 (permalink)
speedster123 Mentor Join Date: Oct 2006 Location: United States-New York-Long Island Posts: 5,223 OS: xp pro SP3	http://www.logitech.com/index.cfm/do...id=6023,osid=1 This is the latest driver which require directX9 Check your device manager, in there, click"view" then click "show hidden devices" Remove any yellow alerts __________________

03-11-2007, 07:48 AM	#3 (permalink)
Pilot_51 Registered User Join Date: Jun 2005 Location: Michigan Posts: 47 OS: Windows XP Home SP2	Ah, new drivers, I didn't see that coming. Device Manager shows no problems aside from a few disabled devices which I'm not using, one of them I usually have disabled is the webcam microphone which sometimes gets in the way since I use a headset. The new drivers didn't fix the problem.