Mouse problem

**bruiser** · 03-08-2007, 07:21 AM

I was using my backup pc, a HP Pavilion, when the cursor froze. At first I thought Windows 98 SE had frozen, then a box popped up saying a mouse was not detected. So, I substitued another mouse and hardbooted the pc. The mouse worked while the pc was loading, by this I mean the cursor would move, but as soon as the icons were all loaded, the cursor froze again. Where do I start looking to resolve this?

**bruiser** · 03-08-2007, 07:55 AM

The mouse works in safe mode. What does that mean when it works in safe mode but not in normal mode? I've got it running Adaware and will do Spybot and run an anti-virus scan.

**speedster123** · 03-08-2007, 09:37 AM

Bruiser
Check your device manager for yellow alerts
In the manager click "view" then click "show hidden devices"

Make sure only 1 mouse is listed.
You arent talking about an opticle mouse, are you?

**bruiser** · 03-08-2007, 11:14 AM

Well, I ran spyware and crap cleaner. Lots of spyware found, and cc found some stuff wrong. It's working now. Don't know what "fixed" it. Yes, optical mice or meeces, or mouses. LOL

**bruiser** · 03-08-2007, 06:03 PM

Looks as if it isn't fixed. It froze up again. It seems like everytime the pc is shutdown, when it's restarted the mouse freezes.

**Terrister** · 03-08-2007, 06:15 PM

Sounds like a malware problem. Let our security team help you get cleaned up.

http://www.techsupportforum.com/secu...sting-log.html

**bruiser** · 03-09-2007, 02:04 PM

I ran it through Panda and Housecall, after running Adaware and Spybot. Adaware and Spybot did find some things so those things were eliminated. Panda and Housecall found nothing. I added Spywareblaster, updated, and enabled all protections. I shut the pc down, and after several minutes restarted. This time the mouse worked. Is it fixed? I guess time will tell. It wouldn't surprise me that the next time it's shutdown and restarted the mouse won't work.

03-08-2007, 07:21 AM	#1 (permalink)
bruiser TSF Enthusiast Join Date: Jul 2005 Posts: 1,973 OS: xp	Mouse problem I was using my backup pc, a HP Pavilion, when the cursor froze. At first I thought Windows 98 SE had frozen, then a box popped up saying a mouse was not detected. So, I substitued another mouse and hardbooted the pc. The mouse worked while the pc was loading, by this I mean the cursor would move, but as soon as the icons were all loaded, the cursor froze again. Where do I start looking to resolve this?

03-08-2007, 09:37 AM	#3 (permalink)
speedster123 Mentor Join Date: Oct 2006 Location: United States-New York-Long Island Posts: 5,206 OS: xp pro SP3 My System	Bruiser Check your device manager for yellow alerts In the manager click "view" then click "show hidden devices" Make sure only 1 mouse is listed. You arent talking about an opticle mouse, are you? __________________

03-08-2007, 06:15 PM	#6 (permalink)
Terrister Moderator Hardware Forum Join Date: Apr 2005 Location: West Georgia, USA Posts: 7,098 OS: Xp	Sounds like a malware problem. Let our security team help you get cleaned up. http://www.techsupportforum.com/secu...sting-log.html __________________

03-08-2007, 07:55 AM	#2 (permalink)
bruiser TSF Enthusiast Join Date: Jul 2005 Posts: 1,973 OS: xp	The mouse works in safe mode. What does that mean when it works in safe mode but not in normal mode? I've got it running Adaware and will do Spybot and run an anti-virus scan.

03-08-2007, 11:14 AM	#4 (permalink)
bruiser TSF Enthusiast Join Date: Jul 2005 Posts: 1,973 OS: xp	Well, I ran spyware and crap cleaner. Lots of spyware found, and cc found some stuff wrong. It's working now. Don't know what "fixed" it. Yes, optical mice or meeces, or mouses. LOL

03-08-2007, 06:03 PM	#5 (permalink)
bruiser TSF Enthusiast Join Date: Jul 2005 Posts: 1,973 OS: xp	Looks as if it isn't fixed. It froze up again. It seems like everytime the pc is shutdown, when it's restarted the mouse freezes.

03-09-2007, 02:04 PM	#7 (permalink)
bruiser TSF Enthusiast Join Date: Jul 2005 Posts: 1,973 OS: xp	I ran it through Panda and Housecall, after running Adaware and Spybot. Adaware and Spybot did find some things so those things were eliminated. Panda and Housecall found nothing. I added Spywareblaster, updated, and enabled all protections. I shut the pc down, and after several minutes restarted. This time the mouse worked. Is it fixed? I guess time will tell. It wouldn't surprise me that the next time it's shutdown and restarted the mouse won't work.