simcalnet

I have a yellow exclamation in Device Manager under Other Devices/PCI Device and I can't get rid of it. Can someone help?

Terrister

Is there anything on your computer that does not work correctly because of this?

Please post make and model of your system.

simcalnet

I purchased a USB 2.0 hub and can't get it to work. Even when I remove the hub which is just connected to a USB port the yellow exclamation remains in Device Manager. You will find the make of my computer under My System on the left hand side of this reply. This is a computer I built myself. The error in Device Manager only started after I plugged in the new USB Hub.

Terrister

Are you using any other usb devices? Are they working ok?

simcalnet

Yes, I am using other USB devices which are connected to my USB ports. They are working correctly.

Terrister

Have you tried the usb hub on another computer?

simcalnet

No, I haven't tried my hub on another computer but I will and I'll get back to you on if I was successful or not. Please be patient. Thanks for your time.

simcalnet

I've finally tried my USB hub on a laptop and the laptop had no problem recognizing the hub. I then wanted to try out the hub and connected a 1GB USB thumb drive and that worked also. But, when I connected my external HDD to the hub that didn't work. I didn't get any error messages when I connected the external HDD to the hub. I also checked Device Manager and there was no errors there.

Terrister

Does this hub have a power pack?

simcalnet

Yes. I first purchased a passive 4-port USB 2.0 hub and nothing worked on it. So I purchased a powered 7-port USB 2.0 hub to see if that would work. The reason I wanted a hub is because there are not enough USB ports for all our USB devices. Plus, having a hub on top of the desk is a lot more convenient to plug and unplug than getting on all fours to plug in a USB device. After I plugged in my powered hub I got an error in Device Manager. Even though I unplug the hub and remove the the item in Device Manager it keeps coming back when I reboot my computer.

smz

My 2 Cents. I've seen a few weird issues that sometimes would cause this. Of course this probably does not relate to you. I have a USB 2.0 external hub that will Yellow some Removable Drives I have. They are all 2.0 compliant but the machine thinks it's a USB 1.1. I can't remember exactly, but I swear when I installed a PCI card with additional USB and Firewire ports, it needed an updated driver because the chipset was an ALI on the card. The onboard USB is Intel.

Also, I've seen that PCI error that comes out of no where when I used to have either the Soundblaster Live 5.1 or Audigy card installed... For no reason at all, I could never get it to go away. I don't know if it was looking for legacy Midi or Joystick support? The Extigy doesn't have this issue.

Good Luck.

simcalnet

Thanks for the info. It sounds like I may have the same problem that you had. My Asus P5B came with a connector that I added inside my computer which gave me two more USB ports. I use those two USB ports a lot. It doesn't connect into a PCI slot. Maybe it needs a driver. But, the problem with the error in Device Manager started when I connected the hub to one of the USB ports. If it's any help I do have a Soundblaster X-Fi Platinum.

smz

Actually what I was referring to was a separate USB/Firewire card that had it's own dedicated 480mbps.

One thing can be done to possibly trace it. Go into device manager, and do a properties and find out what the device ID that's in the details tab. There are several things you can use on the drop down menu. Each will display some system info regarding that unknown device. Believe it or not, sometimes a simple device ID can trace what it is. I've used both Google and a great driver resource site http://www.driverguide.com and found things you would think never existed. But they have it because it is all user contributed.

You can look that up if you want or leave it alone as it doesn't seem like it hinders your performance. I guess it's your call.

simcalnet

I did as you said and went into Device Manager and found this in the details tab. PCI\VEN_8086&DEV_284B&SUBSYS_81EC1043&REV_02\3&11583659&0&D8. I googled it and found little information. I then went to driverguide.com and didn't really know where to go once I was there. Can you make anything out of this?

EricG

Hi

I was browsing for information on USB 2.0 PCI Cards - I just installed one and had all sorts of problems with it until I read through this post.

Lo and behold my card needed Ali Drivers to be installed and now it works fine.

Having installed USB 2.0 PCI Cards on two other PCs without needing drivers for Windows XP I just assumed this one would be the same. Pity there were no instructions with it - found the relevant information on the mini CD that came with it.

Cheers!

simcalnet

Thank you for your information. I don't have a USB 2.0 PCI card in my computer. I have two USB 2.0 ports available from my motherboard and with my motherboard I received some type of internal USB 2.0 connector that provides two more USB ports for a total of 4 ports. The connector does not connect into a PCI slot. It's inserted in one of the empty slots in the back and connects to the motherboard with a wire. Since I connected this USB connector I haven't had any problems or errors in Device Manager. But, when I purchased a powered USB 2.0 hub and connected it to one of my usb ports I then got a PCI error in Device Manager. I haven't been able to get rid of it. It doesn't seem to bother my computer but it would be nice to get rid of it.

PanamaGal

Is there something about Intel Quick Resume in your BIOS? If yes, make sure it is disabled. This may be your device issue.

simcalnet

I checked in my BIOS and could not find Intel Quick Resume.

PanamaGal

OK. It was worth a try as that feature is found in VIIV certified motherboards, but is not supported in XP Home or Pro, but in Media Center.

smz

Wow, a lot of input on this thread. I have two questions. One is, if you boot the machine from scratch with the usb hub NOT plugged in, is there any yellow marks in device manager, or does the yellow only appear when you initially plug in the hub and subsequently unplug the hub? Have you checked the system tray under the safe to remove devices icon if anything shows up in regards to the name of this hub? Finally, this may be a mute point but one never knows. There is an option for USB controllers regarding power management. When I read the post about intel resume, it made me think of USB power management. There is an option under properties of each usb hub and/or controller to allow power management to have control. I have seen suggestions with other types of issues that indicate removing support for power management with the usb ports and hubs as shown in device manager. That would be a right click on all "usb root hub" tabs under system devices, then properties, and then the tab "power management". Uncheck the box in each regarding allow this device to be powered off. This is really more of a troubleshooting tactic then the one thing that will solve it.

I don't know if you did this yet, but I am going to provide you with a link to the latest system INF driver software for your board and chipset. I will post this in a follow up post once I examine all the details regarding chipsets within your Asus board. I am hoping there aren't too many variations of the P5B because then I'll need you to follow up with the actual part number.

In the mean time, no one here as asked you for a print out of your devices in the machine. Most team members here like using Everest Home as it is free and very thorough. Perhaps you can run this for all of us and post your results on the forum so we don't miss even the smallest little thing concerning your entire system. Click my link below this post thats says "post your system info" and follow the thread for the download and instructions about the program. In the mean time. I will grab the latest INF software available from your board not from Asus but from the chipset manufacter. This will generally be newer then the one Asus would provide you with and especially the one included on the CD that came with the MB.

You should install the INF I am going to follow this post with probably within 15 minutes of me posting this, reboot if necessary and then run the everest. Also what might be helpful for reference purposes is to determine if the yellow in device manager is only when the computer first sees the hub regardless if you have pulled it out after the fact. So if there are no yellows before pluggin in the hub, my curiousity may be the milliamp allotment for the hub. I would hate to think you would need to power the hub in order to do the trick but by looking at my own configuration just now, It seems the average allotment is 500ma and I am not sure what a hubs minimum requirement is. Anyhow look for my next post and if you have no yellows before putting the hub in, give me an everest dump of before and then after inserting the hub so I can see if there is one controller on the board with a problem.

I know this was long and drawn out, but sometimes as I type, different things pop into my head of previous experiences regarding usb yellow exclamations.

Someone posted something in here about the ali card and XP drivers not working with it, but the included cd did... well I sort of have that issue now. My device manager is not yellow for the ali, but the ports on that card don't work with very many devices.