USB ports don't work! =(

eis.kaltes.herz · 12-21-2006, 01:31 AM

hi peoplee. need some help with a frustrating situation here. i recently reinstalled windows XP on my computer and since then my USB ports havent worked. there was also a problem where sound didnt come out of computer either, but i fixed that by getting the required driver. but now none of my USB ports work...

in device manager under "other devices" which has a big yellow question mark next to it there is 'SM Bus Controller' and 'Video Controller (VGA Compatible)' both also have big yellow question marks next to them.
under "universal serial bus controllers" there is a big yellow question mark next to 'Universal Serial Bus (USB) Controller'.

i have a hp pavilion t550a and am running windows xp home.

id appreciate any help. thanks in advance

95five-0 · 12-21-2006, 07:02 AM

Have you reinstalled service pack 2. There was a windows update quite a few years ago to install usb 2.0 drivers. Follow this link below and check for any missing updates.

http://update.microsoft.com/microsof....aspx?ln=en-us

As for the VGA you may need to go down load the drivers for your video card. If you don't know what kind you have download everest and it will tell you.

http://www.majorgeeks.com/download4181.html

**BrianTwigley** · 12-22-2006, 09:13 AM

It could be that you need to reinstall your drivers from a disc that came with the computer, or maybe dowload them from HPs website.

12-21-2006, 01:31 AM	#1 (permalink)
eis.kaltes.herz Registered User Join Date: Jul 2006 Posts: 5 OS: WinXP	USB ports don't work! =( hi peoplee. need some help with a frustrating situation here. i recently reinstalled windows XP on my computer and since then my USB ports havent worked. there was also a problem where sound didnt come out of computer either, but i fixed that by getting the required driver. but now none of my USB ports work... in device manager under "other devices" which has a big yellow question mark next to it there is 'SM Bus Controller' and 'Video Controller (VGA Compatible)' both also have big yellow question marks next to them. under "universal serial bus controllers" there is a big yellow question mark next to 'Universal Serial Bus (USB) Controller'. i have a hp pavilion t550a and am running windows xp home. id appreciate any help. thanks in advance

12-21-2006, 07:02 AM	#2 (permalink)
95five-0 Registered User Join Date: Dec 2004 Location: Corinth, TX Posts: 1,339 OS: 2000/XP/2003/Vista/2008	Have you reinstalled service pack 2. There was a windows update quite a few years ago to install usb 2.0 drivers. Follow this link below and check for any missing updates. http://update.microsoft.com/microsof....aspx?ln=en-us As for the VGA you may need to go down load the drivers for your video card. If you don't know what kind you have download everest and it will tell you. http://www.majorgeeks.com/download4181.html __________________ "If it's really a supercomputer, how come the bullets don't bounce off when I shoot it ?" <<PC Pitstop>><< AVG Free>><<Spybot>><<Everest 2.0>><<Trend Micro House Call>><<HijackThis How-to>>

12-22-2006, 09:13 AM	#3 (permalink)
BrianTwigley Tech Guy/Gentoo User Join Date: Jun 2005 Location: Shetland, Scotland, UK Posts: 655 OS: Windows XP Professional (5.1, Build 2600) Service Pack 2 My System	It could be that you need to reinstall your drivers from a disc that came with the computer, or maybe dowload them from HPs website. __________________ Being British is about driving in a German car to an Irish pub for a Belgian beer, then traveling home, grabbing an Indian curry or a Turkish kebab on the way, to sit on Swedish furniture and watch American shows on a Japanese TV. ------------------------------------------------------ If I've helped you, please Donate