Posting an issue for my friends comp

Gottofried · 10-17-2006, 06:59 PM

Sorry guys I dont have his comp stats right now, I can get them if needed. Its a 2yr old self build and the comp keeps shutting down. He placed the HD in another computer and it did the same thing, yet when he placed a working HD in his comp it would not boot also. I was thinking this was a mobo issue, but now I am suspecting both. Does anyone have any suggestions? thanks!

Tumbleweed36 · 10-17-2006, 07:08 PM

Hi,

How often does it shut down? What kind of process is running when it shuts down? Have there been any hardware or software changes recently?

Yes, we do need the specs and in the meantime, download and run the Sensorview program under my signature and post the results for the temps, the voltages, and the fan speeds on here. Try to test both at-rest and under-stress (like playing a game) for us.

Post back with questions/concerns.

**linderman** · 10-17-2006, 07:09 PM

I would start the troubleshooting method real basic:

try booting with one stick of ram >>> if no go >>> try the other stick & so on

try another PSU

does the psu fan & cpu fan spin

is all the dust cleaned outta the machine ???? reseat all ram & video cards etc

if still no go

then well go more drastic

remove the motherboard from the case and do a bench test

place the motherboard on a piece of cardboard
insert one stick of ram
video card
key board & mouse
no hard drives
at this point your just looking for a bios screen
use a precision screw driver or paper clip to jump the pins on the motherboard which are normally connected to the case on & off switch

post back with results and observations

my best guess with inadaquate info to back it up really is >>>> bad psu or overheating cpu (dust clogged cpu fan or dead cpu fan)

edit****** sorry ignore the part about trying to get bios screen ; i see it does run but with shutdowns psu & or cpu fan is not running or dust clogged

BTW: you cant move a boot drive from one computer to another and "boot" an OS from it. you can ! slave the drive from one computer to another and see and use the files but not boot from it >>>> unless the motherboard is the same model in both machines

this is essentially what you are doing when you try to swap a boot drive from one computer to another one
http://motherboard.windowsreinstall.com/

10-17-2006, 06:59 PM	#1 (permalink)
Gottofried Registered User Join Date: Aug 2006 Posts: 21 OS: XP MCE	Posting an issue for my friends comp Sorry guys I dont have his comp stats right now, I can get them if needed. Its a 2yr old self build and the comp keeps shutting down. He placed the HD in another computer and it did the same thing, yet when he placed a working HD in his comp it would not boot also. I was thinking this was a mobo issue, but now I am suspecting both. Does anyone have any suggestions? thanks! __________________ AMD 64 4000+-Asus A8N5X Socket 939-G.Skill 1GB-DDR PC3200-Sapphire Radeon X850XT-256MB PC Express x16-Antec PSU 550W-XP MCE- 160 & 60 Gig Maxtor ATA-DVDrw

10-17-2006, 07:08 PM	#2 (permalink)
Tumbleweed36 Asst Manager Hardware Join Date: May 2005 Location: USA Posts: 19,647 OS: XP Professional	Hi, How often does it shut down? What kind of process is running when it shuts down? Have there been any hardware or software changes recently? Yes, we do need the specs and in the meantime, download and run the Sensorview program under my signature and post the results for the temps, the voltages, and the fan speeds on here. Try to test both at-rest and under-stress (like playing a game) for us. Post back with questions/concerns. __________________ ---------- I don't receive email notifications of replies to subscribed threads. (Internet provider policy) Therefore, if I don't respond to your post within 24 hours, please send me a reminder PM and include the link to your thread.

10-17-2006, 07:09 PM	#3 (permalink)
linderman Moderator, Hardware Team Join Date: May 2005 Posts: 20,437 OS: win 2000 pro / Win XP pro My System	I would start the troubleshooting method real basic: try booting with one stick of ram >>> if no go >>> try the other stick & so on try another PSU does the psu fan & cpu fan spin is all the dust cleaned outta the machine ???? reseat all ram & video cards etc if still no go then well go more drastic remove the motherboard from the case and do a bench test place the motherboard on a piece of cardboard insert one stick of ram video card key board & mouse no hard drives at this point your just looking for a bios screen use a precision screw driver or paper clip to jump the pins on the motherboard which are normally connected to the case on & off switch post back with results and observations my best guess with inadaquate info to back it up really is >>>> bad psu or overheating cpu (dust clogged cpu fan or dead cpu fan) edit**** sorry ignore the part about trying to get bios screen ; i see it does run but with shutdowns psu & or cpu fan is not running or dust clogged BTW: you cant move a boot drive from one computer to another and "boot" an OS from it. you can ! slave the drive from one computer to another and see and use the files but not boot from it >>>> unless the motherboard is the same model in both machines this is essentially what you are doing when you try to swap a boot drive from one computer to another one http://motherboard.windowsreinstall.com/ __________________ I still know nothing and I respect that fact, striving to improve and, along the way, help anyone that comes from the place that I used to be!** Power Supply Selection LEARN TO BACK-UP YOUR DATA FREE & EASY YouTube - Runtime Software DriveImage XML tutorial Last edited by linderman; 10-17-2006 at 07:14 PM.