PC trouble

Mr. Sunshine · 11-28-2009, 05:02 PM

I've tried contacting CyberPower (where I got my computer) multiple times with no luck. Hopefully somebody here can help me diagnose what is wrong with my computer.

Two weeks ago, my computer began freezing on the desktop during boot up. I would have to manually restart, and then it would work fine. Three nights ago, after trying to turn it on, it kept shutting off before it even got to the desktop. After multiple tries, I got to the error screen, where I tried to boot in safe mode, but it froze while loading drivers (the last driver it tried to load was called crcdisk.sys). For the past 3 days I've tried at least once a day, and each time it makes it to the error screen, but Safe Mode, Boot with last good configuration and boot normally freeze while loading up (Safe mood still freezes on crcdisk.sys). Can you guys give me any advice what so ever so I can figure out what's wrong?

Windows Vista, current as of 4 days ago

Paul R Smith · 11-28-2009, 11:57 PM

Not sure how long you've had your PC?
If it's been a while I'd suggest opening the case and cleaning out any dust etc., reseating the RAM and booting it up again.
Could be a faulty power supply.

dai · 11-29-2009, 12:44 AM

what are you running
video card
cpu
m/board
ram
power supply
brand
wattage

check the listings in the bios for voltages and temperatures and post them

if this is the last one listed [crcdisk.sys] then it is the following that is the problem

Mr. Sunshine · 11-29-2009, 12:24 PM

CPU: Intel Core 2 Duo E6850
OS: Vista 64 bit
GPU: Dual Nvidia 8800 GT 512 MB
Memory: 4GB DDR2 Corsair
Motherboard: EVGA nForce 680i SLI chipset
CoolerMaster Liquid CPU cooling system
Power: Thermaltake ToughPower 850 WAtts

Temps:
CPU: 30-40C (fluctuates)
M/B: 42

Voltages:
VCore: 1.31
Memory: 1.88
1.2 HT:1.24
NB:1.23
SB:1.53
CPU TVT: 1.24
DDR2 Temination:0.94
3.3V:3.25
5V:5.05
12V:11.96

I dusted and cleaned it, but I don't know how to reset RAM without it actually ever reaching dekstop.

**Tyree** · 11-29-2009, 12:31 PM

Your problem seems to be a common one and possibly caused by a Vista update.
Try booting from a Linus CD to bypas the Hdd(s). If that works then you know the rest of your hardware is OK.

I found this from Windows Client TechCenter

http://social.technet.microsoft.com/...b-3e1811899ce6

Mr. Sunshine · 11-29-2009, 12:42 PM

booting from the vista dvd gets further than normal but it freezes when loading dekstop

edit: it got to the "install windows screen"
albeit it took forever
going ahead with it

**Tyree** · 11-29-2009, 12:46 PM

Are you using the Repair option?

Mr. Sunshine · 11-29-2009, 12:47 PM

Where's the repair option?

edit: sorry, I looked it up, now just waiting for product key to register

Mr. Sunshine · 11-29-2009, 12:54 PM

its trying to get me to re-install windows...isn't there supposed to be a repair prompt before?

**Tyree** · 11-29-2009, 12:56 PM

I haven't installed Vista in a long time so I can't recall.
You can make a Recovery Disc.
http://neosmart.net/blog/2008/window...disc-download/

Mr. Sunshine · 11-29-2009, 01:08 PM

Ok, odd, I tried booting in safe mode again, with the vista disk in and with DVD drive loading first, and it got me to the desktop.

Regular boot worked too with the Vista DVD in...Going to try without the DVD in now for a final test.

Wow, I booted a few times with the CyberPower Vista recovery DVD and the DVD drive set to boot first and now it works fine. Very surprised.

Thanks for the help.

11-28-2009, 05:02 PM	#1 (permalink)
Mr. Sunshine Registered User Join Date: Nov 2009 Posts: 6 OS: Windows Vista SP2	PC trouble I've tried contacting CyberPower (where I got my computer) multiple times with no luck. Hopefully somebody here can help me diagnose what is wrong with my computer. Two weeks ago, my computer began freezing on the desktop during boot up. I would have to manually restart, and then it would work fine. Three nights ago, after trying to turn it on, it kept shutting off before it even got to the desktop. After multiple tries, I got to the error screen, where I tried to boot in safe mode, but it froze while loading drivers (the last driver it tried to load was called crcdisk.sys). For the past 3 days I've tried at least once a day, and each time it makes it to the error screen, but Safe Mode, Boot with last good configuration and boot normally freeze while loading up (Safe mood still freezes on crcdisk.sys). Can you guys give me any advice what so ever so I can figure out what's wrong? Windows Vista, current as of 4 days ago

11-28-2009, 11:57 PM	#2 (permalink)
Paul R Smith Registered User Join Date: Feb 2009 Location: Queensland Australia Posts: 253 OS: Windows 7 32bit Home Premium	Re: PC trouble Not sure how long you've had your PC? If it's been a while I'd suggest opening the case and cleaning out any dust etc., reseating the RAM and booting it up again. Could be a faulty power supply.

11-29-2009, 12:44 AM	#3 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 57,932 OS: win 7 32x 64x rtm	Re: PC trouble what are you running video card cpu m/board ram power supply brand wattage check the listings in the bios for voltages and temperatures and post them if this is the last one listed [crcdisk.sys] then it is the following that is the problem __________________

11-29-2009, 12:24 PM	#4 (permalink)
Mr. Sunshine Registered User Join Date: Nov 2009 Posts: 6 OS: Windows Vista SP2	Re: PC trouble CPU: Intel Core 2 Duo E6850 OS: Vista 64 bit GPU: Dual Nvidia 8800 GT 512 MB Memory: 4GB DDR2 Corsair Motherboard: EVGA nForce 680i SLI chipset CoolerMaster Liquid CPU cooling system Power: Thermaltake ToughPower 850 WAtts Temps: CPU: 30-40C (fluctuates) M/B: 42 Voltages: VCore: 1.31 Memory: 1.88 1.2 HT:1.24 NB:1.23 SB:1.53 CPU TVT: 1.24 DDR2 Temination:0.94 3.3V:3.25 5V:5.05 12V:11.96 I dusted and cleaned it, but I don't know how to reset RAM without it actually ever reaching dekstop. Last edited by Mr. Sunshine; 11-29-2009 at 12:32 PM.

11-29-2009, 12:31 PM	#5 (permalink)
Tyree Mentor Hardware Team Join Date: May 2009 Location: Illinois Posts: 8,378 OS: XP Pro-7RC-Mandriva My System	Re: PC trouble Your problem seems to be a common one and possibly caused by a Vista update. Try booting from a Linus CD to bypas the Hdd(s). If that works then you know the rest of your hardware is OK. I found this from Windows Client TechCenter http://social.technet.microsoft.com/...b-3e1811899ce6 __________________ Posting your PC specs will help us to help you quicker and more efficiently.

11-29-2009, 12:42 PM	#6 (permalink)
Mr. Sunshine Registered User Join Date: Nov 2009 Posts: 6 OS: Windows Vista SP2	Re: PC trouble booting from the vista dvd gets further than normal but it freezes when loading dekstop edit: it got to the "install windows screen" albeit it took forever going ahead with it Last edited by Mr. Sunshine; 11-29-2009 at 12:46 PM.

11-29-2009, 12:46 PM	#7 (permalink)
Tyree Mentor Hardware Team Join Date: May 2009 Location: Illinois Posts: 8,378 OS: XP Pro-7RC-Mandriva My System	Re: PC trouble Are you using the Repair option? __________________ Posting your PC specs will help us to help you quicker and more efficiently.

11-29-2009, 12:47 PM	#8 (permalink)
Mr. Sunshine Registered User Join Date: Nov 2009 Posts: 6 OS: Windows Vista SP2	Re: PC trouble Where's the repair option? edit: sorry, I looked it up, now just waiting for product key to register Last edited by Mr. Sunshine; 11-29-2009 at 12:53 PM.

11-29-2009, 12:54 PM	#9 (permalink)
Mr. Sunshine Registered User Join Date: Nov 2009 Posts: 6 OS: Windows Vista SP2	Re: PC trouble its trying to get me to re-install windows...isn't there supposed to be a repair prompt before?

11-29-2009, 12:56 PM	#10 (permalink)
Tyree Mentor Hardware Team Join Date: May 2009 Location: Illinois Posts: 8,378 OS: XP Pro-7RC-Mandriva My System	Re: PC trouble I haven't installed Vista in a long time so I can't recall. You can make a Recovery Disc. http://neosmart.net/blog/2008/window...disc-download/ __________________ Posting your PC specs will help us to help you quicker and more efficiently.

11-29-2009, 01:08 PM	#11 (permalink)
Mr. Sunshine Registered User Join Date: Nov 2009 Posts: 6 OS: Windows Vista SP2	Ok, odd, I tried booting in safe mode again, with the vista disk in and with DVD drive loading first, and it got me to the desktop. Regular boot worked too with the Vista DVD in...Going to try without the DVD in now for a final test. Wow, I booted a few times with the CyberPower Vista recovery DVD and the DVD drive set to boot first and now it works fine. Very surprised. Thanks for the help. Last edited by dai; 11-29-2009 at 07:27 PM.