Blue screen!!!!

ukko · 10-31-2009, 03:18 AM

My problems started around 1 week ago when I purchased Windows 7 Home premium.
I installed the first time the 64bit version because I would like to add more memory to my pc.
I managed to install the system well,clean installation, worked for couple of hours, then after I tried to install Microsoft Office 2007 my problems started.
I got the blues screen and the system restarted. I thought that it's just a error and started windows again but after the logo the system crashed again. Same thing, restart run again, crashing. I tried couple of times but I couldn't manage to start windows 7 again. I tried also safe mode, but that failed also.
Then I decided to install 32bit. Inserted the dvd, run the install, installed the system and after that everything worked fine for couple of days maybe 1 week.
Last night I left my pc on, and now in the morning I logged in and suddenly the system crashed, with the blue screen.

First blue screen:

Second blue screen, IRQL not less or equal message changed to MEMORY MANAGEMENT error code...

Third blue screen:

After that I had to shut down because I couldn't start windows 7, I tried also safe mode, but crashed again.
After the shut down, I took one memory out,now running only with 1GB, and the system started.

Now my question would be. How do I solve this blue screen? Where is it coming from? Montherboard, video card, memory?
I am really getting frustrated about this because I didn't have this problems with XP, 2 weeks ago.

**manic** · 10-31-2009, 04:34 AM

Test one stick of ram at a time using memtest. Free download do a
google. Sounds like you have a bad piece of ram, or a compatibility
issue. Is all the ram the same size and speed,,and brand.

**Tyree** · 10-31-2009, 07:51 AM

PC Spcs?
Prebuilt--Brand name & Model Number
Custom Build--Brand & Model of Mobo-CPU-Graphics-RAM-PSU.

ukko · 10-31-2009, 08:22 AM

Quote:

Originally Posted by manic

Test one stick of ram at a time using memtest. Free download do a
google. Sounds like you have a bad piece of ram, or a compatibility
issue. Is all the ram the same size and speed,,and brand.

I have 1GBx2, same brand same speed.
Asus M4A78-EM motherboard
Asus 9600GT video card
AMD Phenom II X2 545 processor.

dai · 10-31-2009, 10:11 AM

power supply,take the side off the case and look at the label for
brand
model
wattage

ukko · 10-31-2009, 10:35 AM

Quote:

Originally Posted by dai

power supply,take the side off the case and look at the label for
brand
model
wattage

corsair cmpsu-650tx 650w atx12v

dai · 10-31-2009, 08:54 PM

run memtest on 1 stick at a time

http://www.memtest.org/

ukko · 11-01-2009, 04:11 AM

I did take memtest, the results are below:

dai · 11-01-2009, 07:15 AM

from those screens the ram appears to be mismatched

how does the computer run with one stick in

ukko · 11-02-2009, 12:48 AM

Quote:

Originally Posted by dai

from those screens the ram appears to be mismatched

how does the computer run with one stick in

For the moment the computer seems to run normally...

dai · 11-02-2009, 01:47 AM

is that with just the one stick in or two

ukko · 11-02-2009, 11:44 PM

Quote:

Originally Posted by dai

is that with just the one stick in or two

1 stick at the moment
What do you mean by mismatched memory?

trapt_echo15 · 11-03-2009, 03:23 AM

heres the BSOD codes ive researched regarding on ur prob with cause and possible solution...

Stop 0xC2 or BAD_POOL_CALLER
The Stop 0xC2 message indicates that a kernel-mode process or driver incorrectly attempted to perform memory operations in the following ways:

• By allocating a memory pool size of zero bytes.
• By allocating a memory pool that does not exist.
• By attempting to free a memory pool that is already free.
• By allocating or freeing a memory pool at an IRQL that was too high.

This Stop message is typically due to a faulty driver or software.

Possible Resolutions:
• A Stop 0xC2 messages might occur after installing a faulty device driver, system service, or firmware. If a Stop message lists a driver by name, disable, remove, or roll back the driver to correct the problem. If disabling or removing drivers resolves the issues, contact the manufacturer about a possible update. Using updated software is especially important for multimedia applications, antivirus scanners, DVD playback, and CD mastering tools.
• A Stop 0xC2 messages might also be due to failing or defective hardware. If a Stop message points to a category of devices (such as disk controllers, for example), try removing or replacing the hardware to determine if it is causing the problem.
• If you encounter a Stop 0xC2 message while upgrading to Windows XP, the problem might be due to an incompatible driver, system service, virus scanner, or backup. To avoid problems while upgrading, simplify your hardware configuration and remove all third-party device drivers and system services (including virus scanners) prior to running setup. After you have successfully installed Windows XP, contact the hardware manufacturer to obtain compatible updates.

Stop 0x0000000A or IRQL_NOT_LESS_OR_EQUAL
The Stop 0xA message indicates that a kernel-mode process or driver attempted to access a memory location to which it did not have permission, or at a kernel interrupt request level (IRQL) that was too high. A kernel-mode process can access only other processes that have an IRQL lower than, or equal to, its own. This Stop message is typically due to faulty or incompatible hardware or software.

Possible Resolutions:
• A Stop 0xA message might occur after installing a faulty device driver, system service, or firmware. If a Stop message lists a driver by name, disable, remove, or roll back the driver to correct the problem. If disabling or removing drivers resolves the issues, contact the manufacturer about a possible update. Using updated software is especially important for multimedia applications, antivirus scanners, and CD mastering tools.
• A Stop 0xA message might also be due to failing or defective hardware. If a Stop message points to a category of devices (video or disk adapters, for example), try removing or replacing the hardware to determine if it is causing the problem.
• If you encounter a Stop 0xA message while upgrading to Windows XPl, the problem might be due to an incompatible driver, system service, virus scanner, or backup. To avoid problems while upgrading, simplify your hardware configuration and remove all third-party device drivers and system services (including virus scanners) prior to running setup. After you have successfully installed Windows XP, contact the hardware manufacturer to obtain compatible updates.

dai · 11-03-2009, 04:34 AM

one stick shows at 531 mhz the other one at 333mhz in the images you posted

ukko · 11-04-2009, 11:37 PM

Quote:

Originally Posted by dai

one stick shows at 531 mhz the other one at 333mhz in the images you posted

Could that cause all the problems?

dai · 11-05-2009, 01:02 AM

yes

does it run ok with one stick in that comes up at 333mhz

ukko · 11-06-2009, 05:46 AM

Quote:

Originally Posted by dai

yes

does it run ok with one stick in that comes up at 333mhz

Whenever I had problems with the blue screen, I shut down the pc, took one stick out and then it worked. Now I have only on stick inside and it works for the moment.

dai · 11-06-2009, 07:10 PM

match either of the sticks with another stick of the same specs or buy a matching pair

10-31-2009, 03:18 AM	#1 (permalink)
ukko Registered User Join Date: Sep 2009 Posts: 18 OS: Xp	Blue screen!!!! My problems started around 1 week ago when I purchased Windows 7 Home premium. I installed the first time the 64bit version because I would like to add more memory to my pc. I managed to install the system well,clean installation, worked for couple of hours, then after I tried to install Microsoft Office 2007 my problems started. I got the blues screen and the system restarted. I thought that it's just a error and started windows again but after the logo the system crashed again. Same thing, restart run again, crashing. I tried couple of times but I couldn't manage to start windows 7 again. I tried also safe mode, but that failed also. Then I decided to install 32bit. Inserted the dvd, run the install, installed the system and after that everything worked fine for couple of days maybe 1 week. Last night I left my pc on, and now in the morning I logged in and suddenly the system crashed, with the blue screen. First blue screen: Second blue screen, IRQL not less or equal message changed to MEMORY MANAGEMENT error code... Third blue screen: After that I had to shut down because I couldn't start windows 7, I tried also safe mode, but crashed again. After the shut down, I took one memory out,now running only with 1GB, and the system started. Now my question would be. How do I solve this blue screen? Where is it coming from? Montherboard, video card, memory? I am really getting frustrated about this because I didn't have this problems with XP, 2 weeks ago.

10-31-2009, 04:34 AM	#2 (permalink)
manic Mod Hardware Team Join Date: Aug 2005 Location: Florida Posts: 5,240 OS: xp	Re: Blue screen!!!! Test one stick of ram at a time using memtest. Free download do a google. Sounds like you have a bad piece of ram, or a compatibility issue. Is all the ram the same size and speed,,and brand. __________________

10-31-2009, 07:51 AM	#3 (permalink)
Tyree Mentor Hardware Team Join Date: May 2009 Location: Illinois Posts: 5,553 OS: XP Pro-7RC-Mandriva My System	Re: Blue screen!!!! PC Spcs? Prebuilt--Brand name & Model Number Custom Build--Brand & Model of Mobo-CPU-Graphics-RAM-PSU. __________________ Posting your PC specs will help us to help you quicker and more efficiently.

10-31-2009, 10:11 AM	#5 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,588 OS: win 7 32x 64x rtm	Re: Blue screen!!!! power supply,take the side off the case and look at the label for brand model wattage __________________

10-31-2009, 08:54 PM	#7 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,588 OS: win 7 32x 64x rtm	Re: Blue screen!!!! run memtest on 1 stick at a time http://www.memtest.org/ __________________

11-01-2009, 07:15 AM	#9 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,588 OS: win 7 32x 64x rtm	Re: Blue screen!!!! from those screens the ram appears to be mismatched how does the computer run with one stick in __________________

11-02-2009, 01:47 AM	#11 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,588 OS: win 7 32x 64x rtm	Re: Blue screen!!!! is that with just the one stick in or two __________________

11-03-2009, 03:23 AM	#13 (permalink)
trapt_echo15 Registered User Join Date: Jun 2009 Posts: 120 OS: windows xp pro sp2	Re: Blue screen!!!! heres the BSOD codes ive researched regarding on ur prob with cause and possible solution... Stop 0xC2 or BAD_POOL_CALLER The Stop 0xC2 message indicates that a kernel-mode process or driver incorrectly attempted to perform memory operations in the following ways: • By allocating a memory pool size of zero bytes. • By allocating a memory pool that does not exist. • By attempting to free a memory pool that is already free. • By allocating or freeing a memory pool at an IRQL that was too high. This Stop message is typically due to a faulty driver or software. Possible Resolutions: • A Stop 0xC2 messages might occur after installing a faulty device driver, system service, or firmware. If a Stop message lists a driver by name, disable, remove, or roll back the driver to correct the problem. If disabling or removing drivers resolves the issues, contact the manufacturer about a possible update. Using updated software is especially important for multimedia applications, antivirus scanners, DVD playback, and CD mastering tools. • A Stop 0xC2 messages might also be due to failing or defective hardware. If a Stop message points to a category of devices (such as disk controllers, for example), try removing or replacing the hardware to determine if it is causing the problem. • If you encounter a Stop 0xC2 message while upgrading to Windows XP, the problem might be due to an incompatible driver, system service, virus scanner, or backup. To avoid problems while upgrading, simplify your hardware configuration and remove all third-party device drivers and system services (including virus scanners) prior to running setup. After you have successfully installed Windows XP, contact the hardware manufacturer to obtain compatible updates. Stop 0x0000000A or IRQL_NOT_LESS_OR_EQUAL The Stop 0xA message indicates that a kernel-mode process or driver attempted to access a memory location to which it did not have permission, or at a kernel interrupt request level (IRQL) that was too high. A kernel-mode process can access only other processes that have an IRQL lower than, or equal to, its own. This Stop message is typically due to faulty or incompatible hardware or software. Possible Resolutions: • A Stop 0xA message might occur after installing a faulty device driver, system service, or firmware. If a Stop message lists a driver by name, disable, remove, or roll back the driver to correct the problem. If disabling or removing drivers resolves the issues, contact the manufacturer about a possible update. Using updated software is especially important for multimedia applications, antivirus scanners, and CD mastering tools. • A Stop 0xA message might also be due to failing or defective hardware. If a Stop message points to a category of devices (video or disk adapters, for example), try removing or replacing the hardware to determine if it is causing the problem. • If you encounter a Stop 0xA message while upgrading to Windows XPl, the problem might be due to an incompatible driver, system service, virus scanner, or backup. To avoid problems while upgrading, simplify your hardware configuration and remove all third-party device drivers and system services (including virus scanners) prior to running setup. After you have successfully installed Windows XP, contact the hardware manufacturer to obtain compatible updates.

11-03-2009, 04:34 AM	#14 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,588 OS: win 7 32x 64x rtm	Re: Blue screen!!!! one stick shows at 531 mhz the other one at 333mhz in the images you posted __________________

11-05-2009, 01:02 AM	#16 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,588 OS: win 7 32x 64x rtm	Re: Blue screen!!!! yes does it run ok with one stick in that comes up at 333mhz __________________

11-06-2009, 07:10 PM	#18 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,588 OS: win 7 32x 64x rtm	Re: Blue screen!!!! match either of the sticks with another stick of the same specs or buy a matching pair __________________