BSoD STOP message 0x0000008e

atreyuevr · 10-13-2009, 01:48 AM

Over the years of owning my desktop computer, I've never really experienced many problems I couldn't fix, eventually, with a quick Google search. Unfortunately, I've now encountered a problem that I cannot solve on my own. I'm now reaching out to anyone who would be kind enough to lend a hand. My problem is, as the title clearly describes, a blue screen of death error. To be more specific, I wrote down the technical information displayed in two of the errors:

"0x0000008E (0xC000001D,0xE449A8BA,0xA7FED88C,0x00000000)"
"0x0000008E (0xC000001D,0xE4D4A8BA,0xA6B7488C,0x00000000)"

The first and last parts of the coding inside of the parentheses stay constant, but the middle two parts vary, although I do not know what any of the characters mean. I've checked a few of the possible resolutions for this BSoD in particular, but none of them seem to have worked. I updated my BIOS, my power supply is brand new (I assure you that it is not the problem), and I checked for faulty RAM memory and everything checked out okay (although I did not check my hard drive). Please, someone help me resolve this issue, it's really annoying. >.<

Oh, I should also include that I experienced the error when trying out Titan Quest for the first time (crashed at character creation screen every time).

Just to make sure I make this as thorough as possible, I'll include the system requirements for the game as well.

=========================================================
Minimum System Requirements:

•Windows® 2000 or XP
•1.8 Ghz Intel Pentium IV or equivalent or AMD Athlon XP or equivalent
•512 MB RAM
•5 GB free hard drive space
•64 MB NVIDIA GeForce 3 or equivalent or ATI Radeon 8500 series with Pixel Shader 1.1 support or equivalent
•DirectX® 9.0c compatible 16-bit sound card
•8x or faster CD-ROM drive
•Keyboard, Mouse

Recommended System Requirements:

•Windows XP
•3.0 Ghz Intel Pentium IV or equivalent
•1 GB RAM
•5.0 GB or more free hard drive space
•128 MB NVIDIA GeForce 6800 series or ATI Radeon X800 series or equivalent
•DirectX® 9.0c compatible or Soundblaster X-Fi series sound card
•8x or faster CD-ROM/DVD drive
•Keyboard, Mouse
=========================================================

=========================================================
My system specs:

Operating System: Windows XP 32-bit Home Edition
Processor: AMD Athlon XP 2600+ 1.91 GHz
Mainboard: Shuttle AN35N Ultra 400 (nForce2)
RAM: 2x (512 MB DDR)
Hard Drive: Maxtor 6 Y080P0 SCSI Hard Disk Drive
Video Card: ATI Radeon X1300XT Series 512 MB (Running DirectX 9.0c)
=========================================================

Thank you all in advance for any help you are able to provide. If you need any other information about my computer, please, feel free to ask.

**Tyree** · 10-13-2009, 06:33 AM

Are you using Norton on the PC?
http://www.symantec.com/security_res...305-99&tabid=3

From MS:
http://support.microsoft.com/kb/827663

atreyuevr · 10-13-2009, 12:30 PM

No, I am not using Norton AntiVirus on my pc, I have McAfee VirusScan Plus installed on my PC along with a couple other programs for dealing with spyware, adware, and malware (i.e. Spybot: Search and Destroy). I'll try the help links you gave me to try to troubleshoot the problem and I'll get back to you. Thanks again for the assistance.

10-13-2009, 01:48 AM	#1 (permalink)
atreyuevr Registered User Join Date: Oct 2009 Posts: 2 OS: Windows XP Home Edition	BSoD STOP message 0x0000008e Over the years of owning my desktop computer, I've never really experienced many problems I couldn't fix, eventually, with a quick Google search. Unfortunately, I've now encountered a problem that I cannot solve on my own. I'm now reaching out to anyone who would be kind enough to lend a hand. My problem is, as the title clearly describes, a blue screen of death error. To be more specific, I wrote down the technical information displayed in two of the errors: "0x0000008E (0xC000001D,0xE449A8BA,0xA7FED88C,0x00000000)" "0x0000008E (0xC000001D,0xE4D4A8BA,0xA6B7488C,0x00000000)" The first and last parts of the coding inside of the parentheses stay constant, but the middle two parts vary, although I do not know what any of the characters mean. I've checked a few of the possible resolutions for this BSoD in particular, but none of them seem to have worked. I updated my BIOS, my power supply is brand new (I assure you that it is not the problem), and I checked for faulty RAM memory and everything checked out okay (although I did not check my hard drive). Please, someone help me resolve this issue, it's really annoying. >.< Oh, I should also include that I experienced the error when trying out Titan Quest for the first time (crashed at character creation screen every time). Just to make sure I make this as thorough as possible, I'll include the system requirements for the game as well. ========================================================= Minimum System Requirements: •Windows® 2000 or XP •1.8 Ghz Intel Pentium IV or equivalent or AMD Athlon XP or equivalent •512 MB RAM •5 GB free hard drive space •64 MB NVIDIA GeForce 3 or equivalent or ATI Radeon 8500 series with Pixel Shader 1.1 support or equivalent •DirectX® 9.0c compatible 16-bit sound card •8x or faster CD-ROM drive •Keyboard, Mouse Recommended System Requirements: •Windows XP •3.0 Ghz Intel Pentium IV or equivalent •1 GB RAM •5.0 GB or more free hard drive space •128 MB NVIDIA GeForce 6800 series or ATI Radeon X800 series or equivalent •DirectX® 9.0c compatible or Soundblaster X-Fi series sound card •8x or faster CD-ROM/DVD drive •Keyboard, Mouse ========================================================= ========================================================= My system specs: Operating System: Windows XP 32-bit Home Edition Processor: AMD Athlon XP 2600+ 1.91 GHz Mainboard: Shuttle AN35N Ultra 400 (nForce2) RAM: 2x (512 MB DDR) Hard Drive: Maxtor 6 Y080P0 SCSI Hard Disk Drive Video Card: ATI Radeon X1300XT Series 512 MB (Running DirectX 9.0c) ========================================================= Thank you all in advance for any help you are able to provide. If you need any other information about my computer, please, feel free to ask.

10-13-2009, 06:33 AM	#2 (permalink)
Tyree Mentor Hardware Team Join Date: May 2009 Location: Illinois Posts: 5,702 OS: XP Pro-7RC-Mandriva My System	Re: BSoD STOP message 0x0000008e Are you using Norton on the PC? http://www.symantec.com/security_res...305-99&tabid=3 From MS: http://support.microsoft.com/kb/827663 __________________ Posting your PC specs will help us to help you quicker and more efficiently.

10-13-2009, 12:30 PM	#3 (permalink)
atreyuevr Registered User Join Date: Oct 2009 Posts: 2 OS: Windows XP Home Edition	Re: BSoD STOP message 0x0000008e No, I am not using Norton AntiVirus on my pc, I have McAfee VirusScan Plus installed on my PC along with a couple other programs for dealing with spyware, adware, and malware (i.e. Spybot: Search and Destroy). I'll try the help links you gave me to try to troubleshoot the problem and I'll get back to you. Thanks again for the assistance.