Asus A8V-E Deluxe, can't make usb ports work

weiste · 02-02-2005, 04:05 PM

Hello all, I've just put together a computer:

Asus A8V-E Deluxe motherboard,
AMD 3000+
Kingston Valueram 256+256 Kit 400MHz DDR
Maxtor DiamondMax Plus 9 160GB SATA drive
Club3D x300se PCI-E graphic card
Enermax 350w psu
1 DVD drive, 1 CDRW, 1 floppy
XP sp2

Everything got together all right except I can't get the usb to work. None of the 8 ports will respond, when an usb device insert to the port. That is, no light on with usb drive and card reader, which work well in other computer. I don't even get usb 1.1 to start with! What I've don't to try to solve the problem (without success):

-- installed all the drivers from the CD comes with motherboard
-- checked bios, onboard usb and usb2 are enabled
-- installed xp sp2 and updates after sp2 released
-- checked device manager, all usb controllers show normal working state, no yellow "!" mark
-- uninstall all usb controllers and "scan for hardware changes" which found and install drivers for all the controllers, but nothing changes
-- I'm quite sure all the usb connecters are correctly pluged, plus even the back panel usbs don't work...

... I really run out of ideas, could someone very kindly help?

PS: There are 8 usb ports all together in my mobo, 4 are back panel straight on the board, 2 are on the back panel that were shipped with the mobo and are connected to headers on the board, and 2 are front panel came with the case and connected to the header, and none of them work

edit: updated bios to 1002, no help,
tried uninstalled xp sp2, no help,...

weiste · 02-03-2005, 10:01 AM

anybody, please???

_barney_ · 02-03-2005, 04:07 PM

Why do you need usb ports for? Just don't use them and everything's gonna be all right.

weiste · 02-04-2005, 04:39 AM

Quote:

Originally Posted by _barney_

Why do you need usb ports for? Just don't use them and everything's gonna be all right.

Yeah sure...

What about some real suggestion?

e-paladin · 02-04-2005, 02:55 PM

Check the connections to the Mobo (page 2-3 in the manual for the layout) Check the manual for the pin labels (2-28) and match them up. The USB plugs for the front is on the side farthest from the CPU would think you didn't connect it to the firewire pins, you would have fried something then.

Then boot to the bios and check how many USB's are enabled and how fast. If there arent as many as is supposed or if you cant change the speed, something is wrong. If not, save and boot.

If it works, great. If not uninstall the USB's and reboot. It should find them by themselves, unless you inadvertently overwrote them with the wrong drivers.

If none of this works, Tigerdirect has them on sale for $299.99 - Just kidding

02-07-2005, 07:27 AM

Hi,

I read your other newer post and thought I would mention something. First of all, regardless of how many times you have done this, go to Start, Control Panel, System, Hardware, Device Manager....Expand the Universal Serial Bus Controllers:

To double check: Click on update driver for each item under Universal Serial Bus Controllers

When that is done if you get no results....you need to know that sometimes windows can shut down those devices to conserve power.

So, Go to the USB root hub entries, right click, select Properties, Management, and unselect "allow Windows to shut down these devices to conserve power" (may not be worked exactly like that)

Do that for all entries for USB root hub and then give it a try.

weiste · 02-09-2005, 03:56 AM

*bump*

-- just a little

PS: ordered a usb pci card since I really need a working usb port or two, figured I can always sell it if I ever, ever, ever can get this onboard thing to work. So suggestions are still very welcome!!!

PPS: all the suggested methods given by some nice people here as well as a few other forums has been used at least twice and sadly with no result

hughva@gmail.co · 02-26-2005, 05:12 AM

I had the same problem until I carefully reviewed the USB pin connections (Which didn't match my case wire labels).
After carefully placing the tiny little connectors on the tiny little pins with my fat fingers and 60 year old eyes (Assisted by a magnifying glass) all is well..

killer01ws6 · 03-21-2005, 05:01 PM

I recently got a A8V-E Deluxe from Cyber Power and out of the box it would not read either of my 3 jumpdrives.

I reloaded XP, updated drivers, deleted usb hub, reloaded.....

I found if I set my USB to 1,1 in the BIOS instead of 2.0 it worked, other wise I get a Device not found when I plug the drives in.

The weird thing is my Game controller, mouse, key board and printer all worked great off of the 2.0 usb.

02-02-2005, 04:05 PM	#1 (permalink)
weiste Registered User Join Date: Feb 2005 Location: Finland Posts: 6 OS: XP	Asus A8V-E Deluxe, can't make usb ports work Hello all, I've just put together a computer: Asus A8V-E Deluxe motherboard, AMD 3000+ Kingston Valueram 256+256 Kit 400MHz DDR Maxtor DiamondMax Plus 9 160GB SATA drive Club3D x300se PCI-E graphic card Enermax 350w psu 1 DVD drive, 1 CDRW, 1 floppy XP sp2 Everything got together all right except I can't get the usb to work. None of the 8 ports will respond, when an usb device insert to the port. That is, no light on with usb drive and card reader, which work well in other computer. I don't even get usb 1.1 to start with! What I've don't to try to solve the problem (without success): -- installed all the drivers from the CD comes with motherboard -- checked bios, onboard usb and usb2 are enabled -- installed xp sp2 and updates after sp2 released -- checked device manager, all usb controllers show normal working state, no yellow "!" mark -- uninstall all usb controllers and "scan for hardware changes" which found and install drivers for all the controllers, but nothing changes -- I'm quite sure all the usb connecters are correctly pluged, plus even the back panel usbs don't work... ... I really run out of ideas, could someone very kindly help? PS: There are 8 usb ports all together in my mobo, 4 are back panel straight on the board, 2 are on the back panel that were shipped with the mobo and are connected to headers on the board, and 2 are front panel came with the case and connected to the header, and none of them work edit: updated bios to 1002, no help, tried uninstalled xp sp2, no help,... Last edited by weiste; 02-02-2005 at 04:15 PM.

02-03-2005, 04:07 PM	#3 (permalink)
_barney_ Member Join Date: Feb 2005 Posts: 46 OS: winxp	Why do you need usb ports for? Just don't use them and everything's gonna be all right. __________________ ASUS PIV 3000+ Sempron ASUS a7v8x 64bit edition 1 Gb DDR2 3200 Kingstone (Dual Channel) ASUS RadeON 9800SE 256 bit edition 17'' TFT Samsonite 710N Toshiba 16x DVD+-RW dual layer 60 fps @ FarCry maximum settings!

02-26-2005, 05:12 AM	#8 (permalink)
hughva@gmail.co Registered User Join Date: Feb 2005 Posts: 2 OS: XP Home	Asus A8V-E Deluxe, can't make usb ports work I had the same problem until I carefully reviewed the USB pin connections (Which didn't match my case wire labels). After carefully placing the tiny little connectors on the tiny little pins with my fat fingers and 60 year old eyes (Assisted by a magnifying glass) all is well..

02-03-2005, 10:01 AM	#2 (permalink)
weiste Registered User Join Date: Feb 2005 Location: Finland Posts: 6 OS: XP	anybody, please???

02-04-2005, 02:55 PM	#5 (permalink)
e-paladin Registered User Join Date: Feb 2005 Location: NYC Posts: 1 OS: XP	Check the connections to the Mobo (page 2-3 in the manual for the layout) Check the manual for the pin labels (2-28) and match them up. The USB plugs for the front is on the side farthest from the CPU would think you didn't connect it to the firewire pins, you would have fried something then. Then boot to the bios and check how many USB's are enabled and how fast. If there arent as many as is supposed or if you cant change the speed, something is wrong. If not, save and boot. If it works, great. If not uninstall the USB's and reboot. It should find them by themselves, unless you inadvertently overwrote them with the wrong drivers. If none of this works, Tigerdirect has them on sale for $299.99 - Just kidding

02-07-2005, 07:27 AM	#6 (permalink)
mark3567 Guest Posts: n/a OS:	Hi, I read your other newer post and thought I would mention something. First of all, regardless of how many times you have done this, go to Start, Control Panel, System, Hardware, Device Manager....Expand the Universal Serial Bus Controllers: To double check: Click on update driver for each item under Universal Serial Bus Controllers When that is done if you get no results....you need to know that sometimes windows can shut down those devices to conserve power. So, Go to the USB root hub entries, right click, select Properties, Management, and unselect "allow Windows to shut down these devices to conserve power" (may not be worked exactly like that) Do that for all entries for USB root hub and then give it a try.

02-09-2005, 03:56 AM	#7 (permalink)
weiste Registered User Join Date: Feb 2005 Location: Finland Posts: 6 OS: XP	bump -- just a little PS: ordered a usb pci card since I really need a working usb port or two, figured I can always sell it if I ever, ever, ever can get this onboard thing to work. So suggestions are still very welcome!!! PPS: all the suggested methods given by some nice people here as well as a few other forums has been used at least twice and sadly with no result

03-21-2005, 05:01 PM	#9 (permalink)
killer01ws6 Registered User Join Date: Mar 2005 Location: South GA Posts: 1 OS: XP Pro	I recently got a A8V-E Deluxe from Cyber Power and out of the box it would not read either of my 3 jumpdrives. I reloaded XP, updated drivers, deleted usb hub, reloaded..... I found if I set my USB to 1,1 in the BIOS instead of 2.0 it worked, other wise I get a Device not found when I plug the drives in. The weird thing is my Game controller, mouse, key board and printer all worked great off of the 2.0 usb.