BSOD daily, mouse stops working - Page 2

**wrench97** · 12-30-2008, 06:22 AM

Did it blue screen?

katchin · 12-30-2008, 11:08 AM

ok, been out for the day, so the pcwas cold again when I just turned it on, and got a new error and code.

SYSTEM_SERVICE_EXCEPTION

STOP: 0x0000003B (0x00000000C0000005,0xFFFFF800020DFDBE,0xFFFFFA6009F410C0,0x0000000000000000)

katchin · 12-30-2008, 11:10 AM

just saw your 'did it bluescreen question, no it didn't blue screen earlier after uninstalling the drivers, but then again it only ever did blue screen once per startup really.

**wrench97** · 12-30-2008, 11:20 AM

I just want to make sure it is that driver causing the blue screen before we start chasing the wrong one.

katchin · 12-30-2008, 12:12 PM

yup thats understandable. What I dont really understand though is how it works after 20/30mins just fine without crashing though.

**wrench97** · 12-30-2008, 01:15 PM

Did it start working now that the driver isn't installed?

katchin · 12-30-2008, 09:23 PM

it didnt start immediately, no. it started after the normal 20/30 mins

**wrench97** · 12-31-2008, 04:38 AM

When you tested the mouse in the other PC was it warmed up or cold from sitting overnight?

katchin · 12-31-2008, 08:17 AM

cold, but i'll test it again to make sure, just switched this pc on btw, got no main error message this time, just a code when it blue screened STOP: 0x0000001E (0xFFFFFFFFC0000005, 0xFFFFF80002105D9A,0x0000000000000000, 0xFFFFFFFFFFFFFFFF)

katchin · 12-31-2008, 08:42 AM

I think you've cracked it, I just tried it cold in the other pc, and it didn't work. It must of been warmer last time.

I've never heard of a good quality mouse like this being effected in such a way before, have you?

**wrench97** · 12-31-2008, 09:15 AM

No but for it start working after being on for a while didn't make sense for it to be a PC issue

Now on the Blue screen was the mouse attached at the time?
If so tomorrow see if you get it with a different Mouse.

**wrench97** · 12-31-2008, 09:20 AM

Also did it list a driver for the error?

katchin · 12-31-2008, 10:38 AM

no it didnt list anything, the mouse was attached, i'll try a different mouse tomorrow and send this one back.

katchin · 01-01-2009, 08:08 AM

Ok, guess I was hoping we had it sorted a little early. Got another BSOD on boot up:-

IRQL_NOT_LESS_OR_EQUAL

STOP: 0x0000000A (0x0000000000000000, 0x0000000000000002, 0x0000000000000001, 0xFFFFF80002077D25)

The mouse i'm using works just fine.

**wrench97** · 01-01-2009, 08:27 AM

Did this start after any new hardware or software installations?

katchin · 01-01-2009, 08:34 AM

this was just the daily BSOD i've been getting on bootup. I havent installed anything new, hardware or software, except the other mouse you suggested using for testing purposes.

**wrench97** · 01-01-2009, 08:39 AM

Yes I know, I mean before it started originally, or has it always done it?

katchin · 01-01-2009, 08:43 AM

hmm, hard to remember exactly, I keep drivers upto date for sure, so I guess it could of started when installing a new one.
The mouse, keyboard and 750GB HDD were all installed on the same day, and that was the last hardware upgrade I made, they worked fine initially.

**Done_Fishin** · 01-01-2009, 10:29 AM

I would suspect one of two items .. memory or graphics card (memory) .. if it's an onboard graphics card, main memory could well be the problem.
try swapping out the graphics card or if on board graphics , only use one memory card at a time and see if it helps.

**linderman** · 01-01-2009, 11:10 AM

I would try running the bootable Memtest just to rule out memory errors ............. only run the test with ONE stick of memory occupied at at time .......... always use the memory slot closest to the cpu for single stick configuration......... run memtest for 2 hours per stick

here is where you get memtest

http://www.memtest.org/#downiso

12-30-2008, 06:22 AM	#21 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 17,987 OS: Win7	Re: BSOD daily, mouse stops working Did it blue screen? __________________ Power Supply and Selection

12-30-2008, 11:08 AM	#22 (permalink)
katchin Registered User Join Date: Nov 2007 Location: Lancaster, England Posts: 144 OS: Vista 64 My System	Re: BSOD daily, mouse stops working ok, been out for the day, so the pcwas cold again when I just turned it on, and got a new error and code. SYSTEM_SERVICE_EXCEPTION STOP: 0x0000003B (0x00000000C0000005,0xFFFFF800020DFDBE,0xFFFFFA6009F410C0,0x0000000000000000)

12-30-2008, 11:10 AM	#23 (permalink)
katchin Registered User Join Date: Nov 2007 Location: Lancaster, England Posts: 144 OS: Vista 64 My System	Re: BSOD daily, mouse stops working just saw your 'did it bluescreen question, no it didn't blue screen earlier after uninstalling the drivers, but then again it only ever did blue screen once per startup really.

12-30-2008, 11:20 AM	#24 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 17,987 OS: Win7	Re: BSOD daily, mouse stops working I just want to make sure it is that driver causing the blue screen before we start chasing the wrong one. __________________ Power Supply and Selection

12-30-2008, 12:12 PM	#25 (permalink)
katchin Registered User Join Date: Nov 2007 Location: Lancaster, England Posts: 144 OS: Vista 64 My System	Re: BSOD daily, mouse stops working yup thats understandable. What I dont really understand though is how it works after 20/30mins just fine without crashing though.

12-30-2008, 01:15 PM	#26 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 17,987 OS: Win7	Re: BSOD daily, mouse stops working Did it start working now that the driver isn't installed? __________________ Power Supply and Selection

12-30-2008, 09:23 PM	#27 (permalink)
katchin Registered User Join Date: Nov 2007 Location: Lancaster, England Posts: 144 OS: Vista 64 My System	Re: BSOD daily, mouse stops working it didnt start immediately, no. it started after the normal 20/30 mins

12-31-2008, 04:38 AM	#28 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 17,987 OS: Win7	Re: BSOD daily, mouse stops working When you tested the mouse in the other PC was it warmed up or cold from sitting overnight? __________________ Power Supply and Selection

12-31-2008, 08:17 AM	#29 (permalink)
katchin Registered User Join Date: Nov 2007 Location: Lancaster, England Posts: 144 OS: Vista 64 My System	Re: BSOD daily, mouse stops working cold, but i'll test it again to make sure, just switched this pc on btw, got no main error message this time, just a code when it blue screened STOP: 0x0000001E (0xFFFFFFFFC0000005, 0xFFFFF80002105D9A,0x0000000000000000, 0xFFFFFFFFFFFFFFFF)

12-31-2008, 08:42 AM	#30 (permalink)
katchin Registered User Join Date: Nov 2007 Location: Lancaster, England Posts: 144 OS: Vista 64 My System	Re: BSOD daily, mouse stops working I think you've cracked it, I just tried it cold in the other pc, and it didn't work. It must of been warmer last time. I've never heard of a good quality mouse like this being effected in such a way before, have you?

12-31-2008, 09:15 AM	#31 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 17,987 OS: Win7	Re: BSOD daily, mouse stops working No but for it start working after being on for a while didn't make sense for it to be a PC issue Now on the Blue screen was the mouse attached at the time? If so tomorrow see if you get it with a different Mouse. __________________ Power Supply and Selection

12-31-2008, 09:20 AM	#32 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 17,987 OS: Win7	Re: BSOD daily, mouse stops working Also did it list a driver for the error? __________________ Power Supply and Selection

12-31-2008, 10:38 AM	#33 (permalink)
katchin Registered User Join Date: Nov 2007 Location: Lancaster, England Posts: 144 OS: Vista 64 My System	Re: BSOD daily, mouse stops working no it didnt list anything, the mouse was attached, i'll try a different mouse tomorrow and send this one back.

01-01-2009, 08:08 AM	#34 (permalink)
katchin Registered User Join Date: Nov 2007 Location: Lancaster, England Posts: 144 OS: Vista 64 My System	Re: BSOD daily, mouse stops working Ok, guess I was hoping we had it sorted a little early. Got another BSOD on boot up:- IRQL_NOT_LESS_OR_EQUAL STOP: 0x0000000A (0x0000000000000000, 0x0000000000000002, 0x0000000000000001, 0xFFFFF80002077D25) The mouse i'm using works just fine.

01-01-2009, 08:27 AM	#35 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 17,987 OS: Win7	Re: BSOD daily, mouse stops working Did this start after any new hardware or software installations? __________________ Power Supply and Selection

01-01-2009, 08:34 AM	#36 (permalink)
katchin Registered User Join Date: Nov 2007 Location: Lancaster, England Posts: 144 OS: Vista 64 My System	Re: BSOD daily, mouse stops working this was just the daily BSOD i've been getting on bootup. I havent installed anything new, hardware or software, except the other mouse you suggested using for testing purposes.

01-01-2009, 08:39 AM	#37 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 17,987 OS: Win7	Re: BSOD daily, mouse stops working Yes I know, I mean before it started originally, or has it always done it? __________________ Power Supply and Selection

01-01-2009, 08:43 AM	#38 (permalink)
katchin Registered User Join Date: Nov 2007 Location: Lancaster, England Posts: 144 OS: Vista 64 My System	Re: BSOD daily, mouse stops working hmm, hard to remember exactly, I keep drivers upto date for sure, so I guess it could of started when installing a new one. The mouse, keyboard and 750GB HDD were all installed on the same day, and that was the last hardware upgrade I made, they worked fine initially.

01-01-2009, 10:29 AM	#39 (permalink)
Done_Fishin Moderator Hardware Team Join Date: Oct 2006 Location: Brit living in Greece Posts: 7,282 OS: WinME, WinXP Pro SP3, Win7 Beta, Ubuntu 9.04 & Netbook Remix & CD2USB, Mepis 6.5, Fedora 10 My System	Re: BSOD daily, mouse stops working I would suspect one of two items .. memory or graphics card (memory) .. if it's an onboard graphics card, main memory could well be the problem. try swapping out the graphics card or if on board graphics , only use one memory card at a time and see if it helps. __________________ . . I'm not old!! I'm age impaired .. D_F I DON'T PLAY GAMES How to mark your thread as solved HDD DIAG UTILS TSF's Photographer's Corner

01-01-2009, 11:10 AM	#40 (permalink)
linderman Moderator, Hardware Team Join Date: May 2005 Posts: 20,411 OS: win 2000 pro / Win XP pro My System	Re: BSOD daily, mouse stops working I would try running the bootable Memtest just to rule out memory errors ............. only run the test with ONE stick of memory occupied at at time .......... always use the memory slot closest to the cpu for single stick configuration......... run memtest for 2 hours per stick here is where you get memtest http://www.memtest.org/#downiso __________________ I still know nothing and I respect that fact, striving to improve and, along the way, help anyone that comes from the place that I used to be! Power Supply Selection LEARN TO BACK-UP YOUR DATA FREE & EASY YouTube - Runtime Software DriveImage XML tutorial