Frozen computer following power interrupt

TigerTeacher · 07-14-2008, 06:15 AM

My computer was accidentally unplugged while running and now the only thing it will do it go the the XP screen and then freeze. I have tried using the advanced start program but to no avail. Any ideas?

~~OMGmissinglink~~ · 07-14-2008, 06:41 AM

1. Try safe mode, reboot
2. Last known configuration that worked.

3. Post brand pc make and mod #

vladimirb · 07-14-2008, 07:10 AM

Hey mate and welcome to TSF,
unplug your PC...
Open the case and take out CMOS battery and leave it for 30 seconds...
Make sure your power cable is unplugged and hit power button couple of times...
Turn back battery and close the case...
Plug cable and turn on PC...
Report back please...

TigerTeacher · 07-14-2008, 09:06 AM

It is a Dell Dimension 4400. I tried the Safe mode but the screen filled up with notations and then froze.

I have tried Last......

Vladimir, I am not familiar with where the battery would be located in a PC.

Madcatz · 07-14-2008, 09:17 AM

the cmos batter will be inside the computer on the motherboard. it'll look like a watch battery (round and flat)

TigerTeacher · 07-14-2008, 09:29 AM

As you can prbably tell, I am not very tech savvy. How do you get the cover off of the case?

~~OMGmissinglink~~ · 07-14-2008, 11:30 AM

Non distructive repair install:

http://www.microsoft.com/windowsxp/u...ps/doug92.mspx

TigerTeacher · 07-14-2008, 11:51 AM

I have the case open and see the battery but am having difficulty removing it. Any hints?

~~OMGmissinglink~~ · 07-14-2008, 12:03 PM

http://support.dell.com/support/edoc...ce.htm#1101964

Go to adding memory down just a bit you see diagram mobo / batt location.." note slide the small clip on inside batt retainer the batt should pop right out".

TigerTeacher · 07-14-2008, 12:19 PM

OK...did as you suggested Vladimire...nowI have a screen that says, "No Boot Device Detected: System " Halted

TigerTeacher · 07-14-2008, 01:54 PM

Hello anyone?

vladimirb · 07-14-2008, 01:55 PM

Hey mate,
go into BIOS by pressing DEL, F1, F2 or F10 [I can not remember what key is for DELL sorry] and check if your HDD or optical devices are visible...
Under the BOOT tab [also in BIOS], make sure CD/DVD-ROM is set to be your first boot device and second to be Hard Disk Drive...
Also, check cables inside the case, did you unplug some cables or maybe accidentally touch them???
Make sure all cables are well plugged and start PC...
Report back please...

TigerTeacher · 07-14-2008, 04:25 PM

All of those keys take me to that same screen: System halted.

I don't think I touched anything but the battery on the inside.

TigerTeacher · 07-14-2008, 04:27 PM

It also shuts off almost instantly now when I touch the power button.

vladimirb · 07-15-2008, 01:04 AM

Hey mate,
please provide us with your system specs...
About your PC that turns off: Can you borrow PSU from a friend to make sure if your PSU is dead...
You need to sort this thing first because if PC does not start we can not do anything else...
Your HDD is SATA or PATA???
If it is IDE, is it together with CD/DVD-ROM on one IDE cable or is it on separate cable???
Make sure your HDD jumpers are set to be cable select...
Also check what make/model is your HDD and download from manufacturers web site testing tools and test your HDD for possible bad sectors...

07-14-2008, 06:15 AM	#1 (permalink)
TigerTeacher Registered User Join Date: Jul 2008 Posts: 8 OS: XP	Frozen computer following power interrupt My computer was accidentally unplugged while running and now the only thing it will do it go the the XP screen and then freeze. I have tried using the advanced start program but to no avail. Any ideas?

07-14-2008, 06:41 AM	#2 (permalink)
~~OMGmissinglink~~ Troubled Join Date: Sep 2006 Posts: 1,535 OS: XP Pro sp2 My System	Re: Frozen computer following power interrupt 1. Try safe mode, reboot 2. Last known configuration that worked. 3. Post brand pc make and mod #

07-14-2008, 07:10 AM	#3 (permalink)
vladimirb Hardware Team Tech Join Date: Mar 2008 Location: Banja Luka, Bosnia and Herzegovina Posts: 1,142 OS: xp pro sp3, Server 2003 My System	Re: Frozen computer following power interrupt Hey mate and welcome to TSF, unplug your PC... Open the case and take out CMOS battery and leave it for 30 seconds... Make sure your power cable is unplugged and hit power button couple of times... Turn back battery and close the case... Plug cable and turn on PC... Report back please... __________________ Realm: Bronze Dragonflight - EU Undead Rogue --- Level 70 --- Spec: Combat Orc Shaman --- Level 70 --- Spec: Elemental Tauren Warrior --- Level 70 --- Spec: Protection Troll Priest --- Level 57 --- Spec: Shadow

07-14-2008, 09:06 AM	#4 (permalink)
TigerTeacher Registered User Join Date: Jul 2008 Posts: 8 OS: XP	Re: Frozen computer following power interrupt It is a Dell Dimension 4400. I tried the Safe mode but the screen filled up with notations and then froze. I have tried Last...... Vladimir, I am not familiar with where the battery would be located in a PC.

07-14-2008, 09:17 AM	#5 (permalink)
Madcatz Registered User Join Date: Apr 2008 Location: Ann Arbor, MI Posts: 180 OS: 98se/XP Home/XP Pro/Vista My System	Re: Frozen computer following power interrupt the cmos batter will be inside the computer on the motherboard. it'll look like a watch battery (round and flat)

07-14-2008, 09:29 AM	#6 (permalink)
TigerTeacher Registered User Join Date: Jul 2008 Posts: 8 OS: XP	Re: Frozen computer following power interrupt As you can prbably tell, I am not very tech savvy. How do you get the cover off of the case?

07-14-2008, 11:30 AM	#7 (permalink)
~~OMGmissinglink~~ Troubled Join Date: Sep 2006 Posts: 1,535 OS: XP Pro sp2 My System	Re: Frozen computer following power interrupt Non distructive repair install: http://www.microsoft.com/windowsxp/u...ps/doug92.mspx

07-14-2008, 11:51 AM	#8 (permalink)
TigerTeacher Registered User Join Date: Jul 2008 Posts: 8 OS: XP	Re: Frozen computer following power interrupt I have the case open and see the battery but am having difficulty removing it. Any hints?

07-14-2008, 12:03 PM	#9 (permalink)
~~OMGmissinglink~~ Troubled Join Date: Sep 2006 Posts: 1,535 OS: XP Pro sp2 My System	Re: Frozen computer following power interrupt http://support.dell.com/support/edoc...ce.htm#1101964 Go to adding memory down just a bit you see diagram mobo / batt location.." note slide the small clip on inside batt retainer the batt should pop right out".

07-14-2008, 12:19 PM	#10 (permalink)
TigerTeacher Registered User Join Date: Jul 2008 Posts: 8 OS: XP	Re: Frozen computer following power interrupt OK...did as you suggested Vladimire...nowI have a screen that says, "No Boot Device Detected: System " Halted

07-14-2008, 01:54 PM	#11 (permalink)
TigerTeacher Registered User Join Date: Jul 2008 Posts: 8 OS: XP	Re: Frozen computer following power interrupt Hello anyone?

07-14-2008, 01:55 PM	#12 (permalink)
vladimirb Hardware Team Tech Join Date: Mar 2008 Location: Banja Luka, Bosnia and Herzegovina Posts: 1,142 OS: xp pro sp3, Server 2003 My System	Re: Frozen computer following power interrupt Hey mate, go into BIOS by pressing DEL, F1, F2 or F10 [I can not remember what key is for DELL sorry] and check if your HDD or optical devices are visible... Under the BOOT tab [also in BIOS], make sure CD/DVD-ROM is set to be your first boot device and second to be Hard Disk Drive... Also, check cables inside the case, did you unplug some cables or maybe accidentally touch them??? Make sure all cables are well plugged and start PC... Report back please... __________________ Realm: Bronze Dragonflight - EU Undead Rogue --- Level 70 --- Spec: Combat Orc Shaman --- Level 70 --- Spec: Elemental Tauren Warrior --- Level 70 --- Spec: Protection Troll Priest --- Level 57 --- Spec: Shadow

07-14-2008, 04:25 PM	#13 (permalink)
TigerTeacher Registered User Join Date: Jul 2008 Posts: 8 OS: XP	Re: Frozen computer following power interrupt All of those keys take me to that same screen: System halted. I don't think I touched anything but the battery on the inside.

07-14-2008, 04:27 PM	#14 (permalink)
TigerTeacher Registered User Join Date: Jul 2008 Posts: 8 OS: XP	Re: Frozen computer following power interrupt It also shuts off almost instantly now when I touch the power button.

07-15-2008, 01:04 AM	#15 (permalink)
vladimirb Hardware Team Tech Join Date: Mar 2008 Location: Banja Luka, Bosnia and Herzegovina Posts: 1,142 OS: xp pro sp3, Server 2003 My System	Re: Frozen computer following power interrupt Hey mate, please provide us with your system specs... About your PC that turns off: Can you borrow PSU from a friend to make sure if your PSU is dead... You need to sort this thing first because if PC does not start we can not do anything else... Your HDD is SATA or PATA??? If it is IDE, is it together with CD/DVD-ROM on one IDE cable or is it on separate cable??? Make sure your HDD jumpers are set to be cable select... Also check what make/model is your HDD and download from manufacturers web site testing tools and test your HDD for possible bad sectors... __________________ Realm: Bronze Dragonflight - EU Undead Rogue --- Level 70 --- Spec: Combat Orc Shaman --- Level 70 --- Spec: Elemental Tauren Warrior --- Level 70 --- Spec: Protection Troll Priest --- Level 57 --- Spec: Shadow