Welcome to Tech Support Forum home to more then 136,000 problems solved. Issues have included: Spyware, Malware, Virus Issues, Windows, Microsoft, Linux, Networking, Security, Hardware, and Gaming Getting your problem solved is as easy as:
1. Registering for a free account
2. Asking your question
3. Receiving an answer

Registered members:
* Get free support
* Communicate privately with other members (PM).
* Removal of this message
* See fewer ads.
* And much more..

 



Want to know how to post a question? click here Having problems with spyware and pop-ups? First Steps
Go Back   Tech Support Forum > Hardware Support > Motherboards, Bios & CPU
User Name
Password
Site Map Register Donate Rules Blogs Mark Forums Read


Motherboards, Bios & CPU Support Forum for Motherboards and CPUs; ASUS, Intel, AMD, BioStar

Reply
 
LinkBack Thread Tools
Old 07-04-2008, 11:06 AM   #1 (permalink)
Registered User
 
GiveUsaClue's Avatar
 
Join Date: Jun 2008
Location: UK
Posts: 36
OS: xp Home


Mistake RAM upgrade > won't boot

Hi
I have just 'upgraded' from 2 x 256MB RAM to 3 x 1GB. Couldn't find the motherboard manual and the DIMM modules themselves gave nothing away about spec - just part numbers. The place I bought the new memory from said that 400MHz modules would do, as they were backwards compatible.

I installed new memory, started up the pc and checked RAM in My Computer - 3GB showing and everything fine. Then 2 minutes later it shuts down and will not boot up. Not even safe mode. It tries to, then stops, and just leaves the fans running.
After attempting to boot several times, the pc displayed a BIOS screen that states it is set to the improper CPU speed. Have tried changing this setting, with the original memory installed again, but the pc still won't boot.

That pc has Asus A7V266-E motherboard (I've now found the manual! it supports PC2100 DDR), with AMD Athlon 1900+ 1.63GHz processor and runs Win xp SP2.

So, where to next guys?
__________________
If it ain't broke: why fix it?
GiveUsaClue is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Reply With Quote
Important Information
Join the #1 Tech Support Forum Today - It's Totally Free!

TechSupportForum.com is a leading support website for your computer needs. We offer free, friendly and personalized computer support. Why pay to have your computer fixed when you can do it for free.

Join TechSupportforum.com Today - Click Here

Old 07-04-2008, 10:29 PM   #2 (permalink)
Registered User
 
Xsoftware's Avatar
 
Join Date: Jun 2008
Posts: 38
OS: Windows XP Pro SP2

My System

Re: RAM upgrade > won't boot

I have this problemn too...sort of. Mine will only boot with 2x512mb sticks. When i add 2x1gb sticks it refuses to boot propely.You should try putting in 1 stick, boot it up, shut it down, insert another stick, boot it up, shut it down etc. etc.
__________________
Remember, it's not a conflict of intrest if we own all the radio stations in town!
Xsoftware is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Reply With Quote
Old 07-05-2008, 12:21 AM   #3 (permalink)
TSF Enthusiast
 
Pharaohz's Avatar
 
Join Date: May 2008
Location: USA
Posts: 646
OS: Windows XP Home

My System

Re: RAM upgrade > won't boot

It may say backwards compatible but that is never a good thing. There are alot of things that can make it not compatible. Not to mention ram speeds can and do effect your cpu. What ram did you have before and what ram are you tring to use now?
__________________
I am the way, the truth and the life.No one comes to the father,
Except through me. John 14:6
Wrench: "When they make an SLI that's not buggy we'll let you know"
OMG: "Noooooppeeee! we build pc's.. we don't manufacture mobo's"
Pharaohz is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Reply With Quote
Old 07-05-2008, 03:28 AM   #4 (permalink)
Mentor Hardware Team
 
vladimirb's Avatar
 
Join Date: Mar 2008
Location: Banja Luka, Serb Republic
Posts: 3,499
OS: xp pro sp3, Server 2003, Windows 7 Professional x64bit

My System

Send a message via MSN to vladimirb Send a message via Yahoo to vladimirb Send a message via Skype™ to vladimirb
Re: RAM upgrade > won't boot

Hey mate,
can you boot from CD???
If you can download Memtest here: http://www.memtest.org/
Test RAM modules one-by-one connected on the Motherboard... If they all pass test, put them together and test again...
Report back please...
vladimirb is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Reply With Quote
Old 07-05-2008, 09:02 AM   #5 (permalink)
Registered User
 
GiveUsaClue's Avatar
 
Join Date: Jun 2008
Location: UK
Posts: 36
OS: xp Home


Re: RAM upgrade > won't boot

Quote:
Originally Posted by Pharaohz View Post
It may say backwards compatible but that is never a good thing. There are alot of things that can make it not compatible. Not to mention ram speeds can and do effect your cpu. What ram did you have before and what ram are you tring to use now?
The original RAM doesn't quote any obvious spec details, other than part numbers, make and MB size. The pc has only ever had these two 184-pin 256MB DDR Samsung modules installed. (The m-board manual states PC1600 and PC2100 supported, so I guess one of them).
The new RAM I attempted to install is the stated maximum of 3 x 1GB DIMM modules. The modules are 400MHz PC3200, supposedly backwards compatible. (I also got 4 of these to upgrade my other pc, which works fine - but 400MHz is within the stated parameters for that m-board).

cheers
__________________
If it ain't broke: why fix it?
GiveUsaClue is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Reply With Quote
Old 07-05-2008, 09:12 AM   #6 (permalink)
Registered User
 
GiveUsaClue's Avatar
 
Join Date: Jun 2008
Location: UK
Posts: 36
OS: xp Home


Re: RAM upgrade > won't boot

Quote:
Originally Posted by vladimirb View Post
Hey mate,
can you boot from CD???
If you can download Memtest here: http://www.memtest.org/
Test RAM modules one-by-one connected on the Motherboard... If they all pass test, put them together and test again...
Report back please...
Hi

No, I can't boot from CD. The only thing I can do is access BIOS.
Interestingly - well it might be for someone! - the Advanced screen of BIOS that tells me "During the last boot-up, your system hung for an incorrect CPU speed" and highlights the CPU speed, gives three options: 1200MHz, 1600MHz or Manual, and is showing a setting of 1200. I presume that this should be set at 1600 (AMD Athlon 1900+ 1.63GHz), so change it and save settings. The system tries to reboot but fails. The same message is shown and the speed is still set at 1600. But if I turn the pc off and then restart, then it has returned to its original setting of 1200. (?)
__________________
If it ain't broke: why fix it?
GiveUsaClue is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Reply With Quote
Old 07-05-2008, 11:16 AM   #7 (permalink)
TSF Enthusiast
 
Pharaohz's Avatar
 
Join Date: May 2008
Location: USA
Posts: 646
OS: Windows XP Home

My System

Re: RAM upgrade > won't boot

Personally, Id sell the 3200 and buy some ram that the mobo will reconize. Find the model and name of the motherboard on the mobo itself if you dont know, and look it up on the net. Find the specs for it and follow it. If you continue to use the 3200 I think you will only encounter more problems.
__________________
I am the way, the truth and the life.No one comes to the father,
Except through me. John 14:6
Wrench: "When they make an SLI that's not buggy we'll let you know"
OMG: "Noooooppeeee! we build pc's.. we don't manufacture mobo's"
Pharaohz is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Reply With Quote
Old 07-05-2008, 11:32 AM   #8 (permalink)
Moderator, Hardware Team
 
wrench97's Avatar
 
Join Date: May 2008
Location: S.E. Pennsylvania
Posts: 17,987
OS: Win7


Re: RAM upgrade > won't boot

Put your original RAM back in clear the CMOS following the instructions in your manual, Let us know if you can then boot the PC and we'll see if we can find you the correct RAM.
By the way write down those part numbers and post them lets see what it is you have now.
__________________

Power Supply and Selection
wrench97 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Reply With Quote
Old 07-05-2008, 02:20 PM   #9 (permalink)
Registered User
 
GiveUsaClue's Avatar
 
Join Date: Jun 2008
Location: UK
Posts: 36
OS: xp Home


Re: RAM upgrade > won't boot

Hi

I now know the motherboard details (it's in the opening post) and know PC2100 DDR will work (I even know where I can get some).
Sorry though, I'm not sure what you mean by 'clear the CMOS'. Basically if there's not a section in the manual with the title 'How to clear the CMOS' (which there isn't!) then I'm a bit out of my depth.
I've tried resetting BIOS to default settings (made a note of what they all were first) but this has made no difference. The original RAM is already back in.

How about removing the battery? Will this clear the CMOS? Will it screw something else up too?

As requested, the details on the original RAM:
Samsung 142 K4H280838C-TCB0 (think these are 0 but could be O) - on the actual chips,and
M368L3313CT1-CB0 on a sticker, and
DIMM256MBDDR EVGR031345 on another sticker.

many thanks
__________________
If it ain't broke: why fix it?

Last edited by GiveUsaClue; 07-05-2008 at 02:21 PM.
GiveUsaClue is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Reply With Quote
Old 07-05-2008, 02:37 PM   #10 (permalink)
Moderator, Hardware Team
 
wrench97's Avatar
 
Join Date: May 2008
Location: S.E. Pennsylvania
Posts: 17,987
OS: Win7


Re: RAM upgrade > won't boot

Unplug the PC remove the side touch part of the metal case to remove any static charge, remove the battery. and on this board you should not have a jumper on the CLR_RTC contacts touch the two contacts with a piece of wire or a screwdriver blade. If it does have a jumper on those 2 contacts stop and post back, I'm pretty sure this is the board that had incorrect instructions in the manual which is probably why you don't have it in the manual. after a couple of minutes replace the battery plug it back in and see if it boots.
__________________

Power Supply and Selection
wrench97 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Reply With Quote
Old 07-05-2008, 02:50 PM   #11 (permalink)
TSF Enthusiast
 
Pharaohz's Avatar
 
Join Date: May 2008
Location: USA
Posts: 646
OS: Windows XP Home

My System

Re: RAM upgrade > won't boot

Also, when ever possible, match up the same brand and model of ram modules. Not only will this help your system run better but in lots of cases, you miss out on things like Dual channel options when you have mix matched ram.
__________________
I am the way, the truth and the life.No one comes to the father,
Except through me. John 14:6
Wrench: "When they make an SLI that's not buggy we'll let you know"
OMG: "Noooooppeeee! we build pc's.. we don't manufacture mobo's"
Pharaohz is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Reply With Quote
Old 07-05-2008, 03:20 PM   #12 (permalink)
Moderator, Hardware Team
 
wrench97's Avatar
 
Join Date: May 2008
Location: S.E. Pennsylvania
Posts: 17,987
OS: Win7


Re: RAM upgrade > won't boot

The M368L3313CT1-CB0 is Samsung DDR PC2100.
The second number I could find any thing on.
__________________

Power Supply and Selection
wrench97 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Reply With Quote
Old 07-05-2008, 03:28 PM   #13 (permalink)
Registered User
 
GiveUsaClue's Avatar
 
Join Date: Jun 2008
Location: UK
Posts: 36
OS: xp Home


Re: RAM upgrade > won't boot

Quote:
Originally Posted by wrench97 View Post
Unplug the PC remove the side touch part of the metal case to remove any static charge, remove the battery. and on this board you should not have a jumper on the CLR_RTC contacts touch the two contacts with a piece of wire or a screwdriver blade. If it does have a jumper on those 2 contacts stop and post back, I'm pretty sure this is the board that had incorrect instructions in the manual which is probably why you don't have it in the manual. after a couple of minutes replace the battery plug it back in and see if it boots.
OK - now able to find reference in the manual, thanks to you quoting "CLR_RTC", which says there is a jumper. But there isn't a jumper on the board. Followed your instructions and when rebooting it's gone straight to (the same) BIOS screen as before but this time with the message that as CPU reinstalled, it booted at 100MHz to make sure it entered set up.

The choice of speed provided to me is 1600MHz, 1200MHz or Manual and showing as Manual. I presume for my CPU (AMD Athlon 1900+ 1.63GHz) I select 1600MHz? And then follow the manual?

cheers
__________________
If it ain't broke: why fix it?
GiveUsaClue is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Reply With Quote
Old 07-05-2008, 03:59 PM   #14 (permalink)
Moderator, Hardware Team
 
wrench97's Avatar
 
Join Date: May 2008
Location: S.E. Pennsylvania
Posts: 17,987
OS: Win7


Re: RAM upgrade > won't boot

Yes select 1600 if it won't boot it will put right back a this point.
Then follow the manual selecting auto where ever possible.
__________________

Power Supply and Selection
wrench97 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Reply With Quote
Old 07-05-2008, 04:32 PM   #15 (permalink)
Registered User
 
GiveUsaClue's Avatar
 
Join Date: Jun 2008
Location: UK
Posts: 36
OS: xp Home


Re: RAM upgrade > won't boot

Hi wrench

Still no joy it seems. When booting up, the Windows flag appears fors for a while, with the scrolling status bar, the screen then goes black -and then click! Blue screen with lots of text appears (for about half a second!) and we're back where we started.

A couple of setting in BIOS that were different before setting to default - just in case they have an effect:
Main screen - Halt On [all errors], was [no error ]
Chip configuration - AGP Fast Write [Disabled], was [enabled]
Onboard ACR LAN controller [auto detect], was [disabled]
Onboard PCI Audio Controller [enabled], was [disabled]
and one that doesn't feature in the manual
Load Onboard ATA BIOS [auto]

any ideas?

cheers
__________________
If it ain't broke: why fix it?
GiveUsaClue is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Reply With Quote
Old 07-05-2008, 04:38 PM   #16 (permalink)
Moderator, Hardware Team
 
wrench97's Avatar
 
Join Date: May 2008
Location: S.E. Pennsylvania
Posts: 17,987
OS: Win7


Re: RAM upgrade > won't boot

Set to
Main screen - Halt On [all errors]
Chip configuration - AGP Fast Write [enabled]
Onboard ACR LAN controller [auto detect] Providing you don't have a PCI Lan card
Onboard PCI Audio Controller [enabled] Providing you don't have a PCI Audio card
Load Onboard ATA BIOS [auto]

Set the CPU speed to 1200
__________________

Power Supply and Selection
wrench97 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Reply With Quote
Old 07-05-2008, 05:09 PM   #17 (permalink)
Registered User
 
GiveUsaClue's Avatar
 
Join Date: Jun 2008
Location: UK
Posts: 36
OS: xp Home


Re: RAM upgrade > won't boot

Quote:
Originally Posted by wrench97 View Post
Set to
Main screen - Halt On [all errors]
Chip configuration - AGP Fast Write [enabled]
Onboard ACR LAN controller [auto detect] Providing you don't have a PCI Lan card
Onboard PCI Audio Controller [enabled] Providing you don't have a PCI Audio card
Load Onboard ATA BIOS [auto]

Set the CPU speed to 1200
Did all this (apart from setting PCI Audio Controler to [disabled] as have Audigy sound card fitted).

Rebooted to usual BIOS screen, telling me improper CPU speed selected - again.

Please don't say this is becoming a no-hoper!!
__________________
If it ain't broke: why fix it?
GiveUsaClue is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Reply With Quote
Old 07-05-2008, 05:21 PM   #18 (permalink)
Registered User
 
GiveUsaClue's Avatar
 
Join Date: Jun 2008
Location: UK
Posts: 36
OS: xp Home


Re: RAM upgrade > won't boot

Hi Wrench

I don't know where you are - but it's gone midnight here and I've had a long day, so I'm off for some sleep.

If it's possible with the pc in this state, would there be any benefit in updating the BIOS? I think it's rev 1004c.

cheers
__________________
If it ain't broke: why fix it?
GiveUsaClue is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Reply With Quote
Old 07-06-2008, 03:39 AM   #19 (permalink)
Mentor Hardware Team
 
vladimirb's Avatar
 
Join Date: Mar 2008
Location: Banja Luka, Serb Republic
Posts: 3,499
OS: xp pro sp3, Server 2003, Windows 7 Professional x64bit

My System

Send a message via MSN to vladimirb Send a message via Yahoo to vladimirb Send a message via Skype™ to vladimirb
Re: RAM upgrade > won't boot

Hey mate,
yes, you could try to upgrade BIOS and see what will happen...
But, I want to ask you some other things: Could you log to Safe Mode to de-check automatic restart so we can see BSOD error...
vladimirb is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Reply With Quote
Old 07-06-2008, 08:15 AM   #20 (permalink)
Moderator, Hardware Team
 
linderman's Avatar
 
Join Date: May 2005
Posts: 20,412
OS: win 2000 pro / Win XP pro

My System

Send a message via MSN to linderman
Re: RAM upgrade > won't boot

the ram speed is not your problem ................. PC 3200 ram sticks will run at PC2100 if the motherboard requirs this

your troubles are your board does not support sticks larger than 512mb .......... there werent any ONE gig sticks around in the day your mobo was king

always use the memory manufacturers website selectors or configurators to verify compatiblity

if THEY dont list one gig sticks for your board as an option; then it aint gonna happen

corsair / crucial / OCZ / gskill / Patriot / muskin all have configurators
__________________



I still know nothing and I respect that fact, striving to improve and, along the way, help anyone that comes from the place that I used to be!



Power Supply Selection

LEARN TO BACK-UP YOUR DATA FREE & EASY
YouTube - Runtime Software DriveImage XML tutorial
linderman is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Reply With Quote
Reply


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off




All times are GMT -7. The time now is 07:59 PM.



Copyright 2001 - 2009, Tech Support Forum
Home Tips Plus | Outdoor Basecamp | Automotive Support Forum

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85