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Motherboards, Bios & CPU Support Forum for Motherboards and CPUs; ASUS, Intel, AMD, BioStar

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Old 06-12-2008, 03:39 PM   #1 (permalink)
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Nub assistance with motherboard/bios

Hey guys,

Mate of mine is having problems with his computer... when he turns his computer on he sometimes gets this message -

"During the crash analysis, we noticed the basic input/output (BIOS) system version on this computer does not match the specifications for the central processing unit (CPU), also known as a processor, that is installed on your computer. This can occur when a newer processor is installed on an older system board or older BIOS. Using a BIOS that does not support the installed processor can result in Windows system crashes. Contact your computer manufacturer or motherboard manufacturer for an updated version of BIOS for your computer's processor."

I can only guess that it is because of his motherboard and cpu conflicting, however ive checked the compatibility of the motherboard and the cpu should work fine...

motherboard- nForce 680i SLI / 680i LT SL
CPU- core 2 quad cpu

Any assistance will be greatly appreciated. Thanx

Last edited by conno : 06-12-2008 at 03:40 PM.
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Old 06-12-2008, 09:45 PM   #2 (permalink)
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Re: Nub assistance with motherboard/bios

He get the message just sometimes? Over my head. Good luck
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Old 06-12-2008, 10:32 PM   #3 (permalink)
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Re: Nub assistance with motherboard/bios

yeh, only sometimes...

Im guessing it may be cured by a bios update... but checked the website, and other sites, yet still nothing helpful...

at least u responded, most help so far hahah
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Old 06-13-2008, 07:21 PM   #4 (permalink)
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Re: Nub assistance with motherboard/bios

Here is the full spec sheet for your motherboard. Its not as you listed but one of the two.

680i SLI
or
680i LT SL

http://www.nvidia.com/page/nforce_600i_tech_specs.html

Will also need a more detailed description of the cpu and what bios your using. PSU and Ram/amount/speed... would help.

Last edited by Pharaohz : 06-13-2008 at 07:23 PM.
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Old 06-14-2008, 03:52 AM   #5 (permalink)
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Re: Nub assistance with motherboard/bios

Is he running stock settings or is it overclocked?
If known to be stock settings try resetting then bios with the jumper.
If your not sure how or don't have the mother board manual post back before proceeding.
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Old 06-15-2008, 10:32 PM   #6 (permalink)
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Re: Nub assistance with motherboard/bios

Its all standard stocked...

Ive just been informed tho... that the bios needs to be updated... would anyone know where to get an update for it ?

Id gladly get more info on the cpu, ram and bios but he lives too far away to get a proper diagnostic on the system...

any suggestions tho on a bios update? the nvidia site is really lacking...

Any assistance appreciated.

Cheers
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Old 06-15-2008, 11:22 PM   #7 (permalink)
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Re: Nub assistance with motherboard/bios

Need to know the model number and the manufacturer. You listed two options above.
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Old 06-17-2008, 02:43 PM   #8 (permalink)
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Re: Nub assistance with motherboard/bios

i will get back to you asap regarding model number and manufacturer, is there anything else you guys need to know? he isnt online that often... so i can try get these things off him all at once
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Old 06-17-2008, 02:55 PM   #9 (permalink)
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Re: Nub assistance with motherboard/bios

If this motherboard CPU combination worked before without that error message it is not a Bios problem and I would not update it until the problem is corrected. However if it is a new build or he replaced either the motherboard or the cpu then a Bios update may be the answer. Before doing the update please get us the motherboard Make, Mode, Revision number, And if known the CPU part number. If not the cpu model.
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Old 06-19-2008, 03:08 PM   #10 (permalink)
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Re: Nub assistance with motherboard/bios

sorry for the slow reply been difficult getting in touch with me mate.

Ive asked him to spill a list:

BIOS Type: Phoenix-Award
BIOS Date: July 3rd 2007
BIOS ID: 07/03/2007-alienware-6A61ITT4C-00-None
BIOS OEM: (691N2P29) NFORCE 680i SLI - 6.00 PG
Chipset: Unknown
SuperIO: Unknown
Manufacturer: alienware
Motherboard: alienware
OS: Microsoft Windows XP Professional Service Pack 2.0
Maximum Memory: 2048MB
Installed Memory: 4096MB

--------------------------

He said these 4 drivers are out of date...
NVIDIA nForce PCI System Management
NVIDIA Network Bus Enumerator
Realtek High Definition Audio
NVIDIA nForce 590/570/550 Serial ATA Controller

--------------------------

thats the bio's version
BIOS Version/Date Phoenix Technologies, LTD 6.00 PG, 7/3/2007
SMBIOS Version 2.4

---------------------------

motherboard
nForce 680i SLI / 680i LT SLI

If theres anything ive left out please let me know, cheers
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