My Computer Seems to be a Goner [Moved from XP]

TroubledUser · 04-18-2008, 04:59 PM

I have Dell DM051 series, Windows XP Media Center Edition. A few days ago, I was working on my computer when the monitor just turned black.

I tried to restart it, but I had a lot of trouble just getting past the Dell Logo. After that, the screen usually becomes black or freezes.

Sometimes, when I boot up, it says this:

Loading PBR for descriptor 3...done

Loading DRMK Version 8.00...
HIMEM.SYS 8.07

And then nothing happens. I've checked around the internet and found that some others had a similar problem and they managed to fix it by pressing F2 at startup to access the BIOS.

When I tried that, I was lucky to even get to the BIOS and when I do, it freezes just about everytime I try to press something.

Does anyone have any ideas? I've been searching for days and trying things, but it seems I'm just going in circles. I'm not that good at computers, so I'm not exactly sure if it's possible to fix it or if I should just stop wasting my time.

EDIT: Oh yeah, whenever I try to do system restore, it gives me this message:

Cannot restore

**justpassingby** · 04-18-2008, 10:11 PM

Hi TroubledUser !

If I'm right the DM051 is the Dimension E510 or 5150.
http://support.dell.com/support/edoc...n/sm/index.htm
(no PS/2 ports and no temp/voltage monitoring utility in the BIOS... great)

Turn the computer off, unplug the power cord, open the case and clean any dust you see with a can of compressed air, focus on the power supply, CPU and video card fans and heatsinks. Replug the power cord, restart the computer and check that all the fans are spinning.

Check that all the cables and pci cards are hooked properly.

Unplug all the USB devices and leave only the keyboard and mouse attached. Retry to boot normally and see how it goes.

See if you have some friend with a good quality 350W+ power supply to test your computer with.

04-18-2008, 04:59 PM	#1 (permalink)
TroubledUser Registered User Join Date: Apr 2008 Posts: 1 OS: Windows XP	My Computer Seems to be a Goner [Moved from XP] I have Dell DM051 series, Windows XP Media Center Edition. A few days ago, I was working on my computer when the monitor just turned black. I tried to restart it, but I had a lot of trouble just getting past the Dell Logo. After that, the screen usually becomes black or freezes. Sometimes, when I boot up, it says this: Loading PBR for descriptor 3...done Loading DRMK Version 8.00... HIMEM.SYS 8.07 And then nothing happens. I've checked around the internet and found that some others had a similar problem and they managed to fix it by pressing F2 at startup to access the BIOS. When I tried that, I was lucky to even get to the BIOS and when I do, it freezes just about everytime I try to press something. Does anyone have any ideas? I've been searching for days and trying things, but it seems I'm just going in circles. I'm not that good at computers, so I'm not exactly sure if it's possible to fix it or if I should just stop wasting my time. EDIT: Oh yeah, whenever I try to do system restore, it gives me this message: Cannot restore Last edited by TroubledUser : 04-18-2008 at 05:05 PM.

04-18-2008, 10:11 PM	#2 (permalink)
justpassingby Moderator, Microsoft Support Join Date: Mar 2007 Location: Belgium Posts: 4,477 OS: XP Home SP3 / Ubuntu My System	Re: My Computer Seems to be a Goner Hi TroubledUser ! If I'm right the DM051 is the Dimension E510 or 5150. http://support.dell.com/support/edoc...n/sm/index.htm (no PS/2 ports and no temp/voltage monitoring utility in the BIOS... great) Turn the computer off, unplug the power cord, open the case and clean any dust you see with a can of compressed air, focus on the power supply, CPU and video card fans and heatsinks. Replug the power cord, restart the computer and check that all the fans are spinning. Check that all the cables and pci cards are hooked properly. Unplug all the USB devices and leave only the keyboard and mouse attached. Retry to boot normally and see how it goes. See if you have some friend with a good quality 350W+ power supply to test your computer with. __________________ HJT - 5 steps against malware. Post your HijackThis log there and not here ! Posting system specs