Cannot boot

wersi · 03-25-2008, 12:09 PM

Dell Dimension 2400. Error message 8602.
Auxilliary device failure. Keyboard controller failure. Message says strike F1to continue, F2 to run setup utility.

I cannot do anything because the keyboard does not respond. Tried three different keyboards now. Tried booting into DOS using floppy and Linux on DVD but always get the same message. Disconncted everything except keyboard.if

Just been looking on a Dell forum and someone has written that if replacing keyboard does not help motherboard needs replacing.

Any suggestions please. Thanks in advance.

momomo26 · 03-25-2008, 03:05 PM

Reset CMOS
take the battery in the MB and then wait 15 secs and put it back in
then see what happens

wersi · 04-09-2008, 08:52 AM

No change, but thanks for the suggestion. Sorry it has taken me so long to post a reply. I have been so busy lately.

2pistolpacker · 04-09-2008, 10:49 AM

You might try a USB keyboard, is the mouse effected? Mike

03-25-2008, 12:09 PM	#1 (permalink)
wersi Registered User Join Date: Jan 2006 Posts: 88 OS: Windows XP Professional	Cannot boot Dell Dimension 2400. Error message 8602. Auxilliary device failure. Keyboard controller failure. Message says strike F1to continue, F2 to run setup utility. I cannot do anything because the keyboard does not respond. Tried three different keyboards now. Tried booting into DOS using floppy and Linux on DVD but always get the same message. Disconncted everything except keyboard.if Just been looking on a Dell forum and someone has written that if replacing keyboard does not help motherboard needs replacing. Any suggestions please. Thanks in advance.

03-25-2008, 03:05 PM	#2 (permalink)
momomo26 Registered User Join Date: Jan 2008 Posts: 32 OS: XP media edition	Re: Cannot boot Reset CMOS take the battery in the MB and then wait 15 secs and put it back in then see what happens

04-09-2008, 08:52 AM	#3 (permalink)
wersi Registered User Join Date: Jan 2006 Posts: 88 OS: Windows XP Professional	Re: Cannot boot No change, but thanks for the suggestion. Sorry it has taken me so long to post a reply. I have been so busy lately.

04-09-2008, 10:49 AM	#4 (permalink)
2pistolpacker Registered User Join Date: Dec 2007 Location: Lenexa, Ks Posts: 1,038 OS: Win XP Pro My System	Re: Cannot boot You might try a USB keyboard, is the mouse effected? Mike __________________ Speak kindly to me, beloved master. Revel in my unconditional love, and give me every minute that you can spare, for my time with you is short. --Your faithful dog